Associate Director, Patient Recruitment and Retention Execution Manager

Biogen; États-Unis; À distance; USD 194 000 - 267 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Matching

Employee Stock Purchase Plan

Tuition Reimbursement

Paid Vacation

Résumé du poste

Biogen is seeking an experienced Patient Recruitment and Retention Execution Manager to lead a team delivering recruitment, retention, and site engagement strategies across the companys clinical trial portfolio.

You will influence cross-functional stakeholders, manage resources and vendors, and drive process improvements to ensure trials stay on schedule while meeting recruitment milestones. A strong background in biotech/pharma CRO environments is essential.

Qualifications

• Experience leading teams in patient recruitment/retention for biotech/pharma/CRO environments.
• Track record delivering recruitment and site engagement strategies across multiple studies.
• Strong governance, budgeting, KPI monitoring, and risk management capabilities.
• Excellent communication and influence skills in a matrixed organization.

Responsabilités

• Lead, coach, and develop a team of Recruitment & Retention Delivery Leads.
• Oversee delivery of patient recruitment, retention, and site engagement tactics across studies.
• Translate strategies into actionable plans, timelines, milestones, and risk mitigation.
• Provide status updates and insights to leadership and cross-functional partners.

Connaissances

Leadership

Patient recruitment/retention

Clinical trial operations

Vendor oversight

Stakeholder management

Project management

Communication skills

Formation

BA/BS in a scientific discipline

Advanced degree preferred

Description du poste

About This RoleThe Patient Recruitment and Retention Execution Manager leads a team responsible for delivering patient recruitment, retention, and site engagement solutions across Biogen’s clinical trial portfolio. The role manages team performance, resource planning, and execution to ensure patient engagement strategies are implemented effectively and consistently. Key objectives include optimizing recruitment and retention outcomes, supporting study timelines, mitigating risks, and driving continuous process improvement. Reporting to the Director of Patient Recruitment and Retention Execution, this position is a key leadership role within the Patient Insights and Recruitment organization, partnering closely with Clinical Development and cross-functional stakeholders to support successful trial delivery.What You’ll DoLead, coach, and develop a team of Recruitment & Retention Delivery Leads supporting study-level execution.Set team priorities, goals, performance expectations, and operating standards.Manage resource planning, workload allocation, onboarding, performance feedback, and employee development.Build team capability through best practice sharing, talent development, and consistent execution standards.Oversee delivery of patient recruitment, retention, and site engagement tactics across studies and programs.Ensure recruitment and retention strategies are translated into actionable plans, timelines, milestones, and risk mitigation activities.Monitor execution progress, identify delivery risks, optimize outcomes, and provide recommendations to study teams.Serve as the senior operational liaison for recruitment and retention activities, communicating status, insights, risks, and mitigation plans to leadership and cross-functional stakeholders.Influence stakeholders and drive alignment, decision-making, and timely action without direct authority.Drive continuous improvement of processes, tools, governance, reporting, vendor oversight, and functional initiatives while demonstrating strong business acumen, accountability, and ownership of deliverables.Who You AreYou are a proven people leader with deep expertise in patient recruitment and retention, and a track record of successfully executing strategies across complex clinical trials within biotech, pharma, CRO, or patient recruitment organizations. You are a strategic and operationally focused professional who excels at influencing stakeholders, leading teams and vendors, navigating ambiguity, and driving measurable results in a fast-paced, matrixed environment.Required SkillsB.A. or B.Sc. in a scientific discipline; advanced degree preferred.8+ years of relevant experience in patient recruitment/retention within either CRO, patient recruitment vendor, or related pharma/biopharma environment.5+ years of people management experience required, including experience coaching, developing, and managing performance of employees or equivalent leadership of a functional delivery team.Strong vendor oversight experience, including KPI monitoring, budget awareness, risk management, issue resolution, and escalation management.Demonstrated experience leading patient recruitment and retention execution across studies, programs, or disease areas, including complex or high-priority clinical trials.Scientifically and clinically astute, with strong project management, communication, stakeholder management, presentation, and business acumen.Demonstrated ability to influence without authority, lead through ambiguity, balance competing priorities, and drive decisions in a matrixed clinical development environment.Preferred SkillsRare disease experienceNeurology experienceGlobal clinical trial experienceJob Level: ManagementAdditional InformationThe base compensation range for this role is: $194,000.00-$266,750.00Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees’ and their families physical, financial, emotional, and social well-being ; including, but not limited to:Medical, Dental, Vision, & Life insurancesFitness & Wellness programs including a fitness reimbursementShort- and Long-Term Disability insuranceA minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)Up to 12 company paid holidays + 3 paid days off for Personal Significance80 hours of sick time per calendar yearPaid Maternity and Parental Leave benefit401(k) program participation with company matched contributionsEmployee stock purchase planTuition reimbursement of up to $10,000 per calendar yearEmployee Resource Groups participationWhy Biogen?We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired.All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.