Associate Director, Patient Access & Reimbursement

Kiniksa Pharmaceuticals; Lexington (MA); On-site; USD 160,000 - 175,000; Full time

Job summary

Kiniksa Pharmaceuticals in Lexington, MA is seeking an Associate Director, Patient Access Lead to drive patient access programs and ensure timely enrollment and payer support for our rare disease therapies. This onsite role partners with patients, providers, and cross-functional teams to optimize coverage and reimbursement processes.

The role requires deep knowledge of US payer policies, CRMs, and strong collaboration with specialty pharmacies.

Qualifications

• BA/BS or equivalent in US Patient Support Services preferred.
• US product launch experience and experience in rare diseases is highly desirable.
• Experience navigating CRMs to support patients from enrollment through initial dispense and ongoing access, and proficiency with Microsoft Office.
• Experience interacting with top US specialty pharmacies and payers.
• Experience collaborating with field sales, marketing, trade & distribution, and market access.
• Demonstrated strategic thinking, initiative, and creativity related to Patient Support Program processes and strong interpersonal skills.
• Strong understanding of US legal, compliance, and regulatory requirements with commitment to ethics.
• Experience in rare diseases / specialty medicines is desirable.
• Ability to travel as needed.

Responsibilities

• Function as contact point for patients and providers within the Patient Services program, enrolling patients and documenting program participation with insurance evaluations and financial support.
• Communicate patient services offerings, policies, and resources to health care providers; visit customers in the field to address reimbursement challenges.
• Expertise in insurance coverages, changes in market access policies and patient access programs.
• Coordinate specialty and free goods pharmacies to ensure patient access; communicate coverage discussions internally and externally.
• Coordinate with injection training partner to ensure timely patient education.
• Maintain adherence to policies, procedures, and compliance; receive, record, and report adverse events and product complaints.
• Analyze regional program data to identify opportunities and maintain KPIs for patient access.
• Collaborate with internal partners and cultivate relationships with external stakeholders, including specialty pharmacies and vendor partners.

Skills

Patient access expertise

Advocacy

Cross-functional collaboration

Data-driven

Education

BA/BS or equivalent

Tools

CRM systems

Microsoft Office

Job description

Kiniksa Pharmaceuticals in Lexington, MA is seeking an Associate Director, Patient Access Lead to drive patient access programs and ensure timely enrollment and payer support for our rare disease therapies. This onsite role partners with patients, providers, and cross-functional teams to optimize coverage and reimbursement processes.

The role requires deep knowledge of US payer policies, CRMs, and strong collaboration with specialty pharmacies.