Associate Director, Patient & Access Marketing

Dompé; San Mateo (CA); Hybrid; USD 175,000 - 210,000; Full time

Job summary

An innovative biotechnology firm is seeking an Associate Director for Patient & Access Marketing to lead the strategy for a groundbreaking therapy. This role involves developing impactful marketing resources aimed at enhancing patient awareness and access to a unique ophthalmic biologic product. The ideal candidate will possess extensive experience in patient-focused marketing, thrive in a collaborative environment, and have a passion for improving patient lives. Join a dynamic team dedicated to transforming healthcare and making a real difference in the lives of patients with rare diseases.

Benefits

Comprehensive medical benefits

Generous vacation and holiday time off

Competitive 401(K) matching

Vibrant office location

Exciting team culture

Qualifications

• 8+ years in pharmaceutical or biotech marketing.
• Experience in Direct to Patient (DTP) roles.
• Strong analytical skills for campaign effectiveness.

Responsibilities

• Develop and execute patient-focused marketing plans.
• Collaborate with cross-functional teams for compliance.
• Evaluate disease awareness campaigns and recommend actions.

Skills

Patient-focused marketing campaigns

Cross-functional collaboration

Campaign strategy and development

Analytics and metrics evaluation

Understanding of pharmaceutical regulations

Education

Bachelor's degree

MBA or Master's level degree

Tools

Digital marketing tools

Market research tools

Job description

Associate Director, Patient & Access Marketing

Join to apply for the Associate Director, Patient & Access Marketing role at Dompé

Associate Director, Patient & Access Marketing

6 days ago Be among the first 25 applicants

Join to apply for the Associate Director, Patient & Access Marketing role at Dompé

The Associate Director, Patient & Access Marketing, reports to the Senior Director, Brand Lead and will be a critical member of the U.S. organization supporting Dompé’s breakthrough therapy, the first and only ophthalmic biologic product (Oxervate) for patients suffering from neurotrophic keratitis (NK), a rare and progressive eye disease. Oxervate’s primary customers are eye care providers (ECPs) who are managing and treating patients with NK which include the Optometrist (OD), General Ophthalmologist (GO), and Cornea Specialist (CS).

The Associate Director, Patient & Access Marketing, will be responsible for developing and executing the patient and access brand strategy for Oxervate in the US which includes the development of branded and disease state marketing resources for patients and access resources for patients and payors with a goal of growing the prescriber base and the number of patients receiving Oxervate as well as increasing overall disease awareness for NK. The Associate Director, Patient & Access Marketing, will collaborate with agency partners and internal stakeholders to develop a comprehensive set of marketing resources to support patients, payors, ECP office staff, and the field representatives (KAMs, FAMs, PAMs).

The ideal candidate will have experience developing and executing patient focused marketing campaigns, access materials, and promotional resources supporting brand strategy, a proven track record of successfully working in cross functional teams, will be self-motivated, excited for the opportunity to raise patient awareness about NK and Oxervate, evolve the brand’s value proposition fueling sales growth and contributing to the company’s next phase of development and its mission to commercialize innovative products that improve the lives of patients around the world.

Preference for a Bay Area or Orange County, CA based candidate but open to remote work for right individual.

The core responsibilities of the Associate Director, Patient & Access Marketing, Oxervate include:• Develop and execute a patient focused marketing communications plan which includes, print, digital, and rep delivered content.• Work cross functionally with PRC (medical, legal, regulatory, and compliance) partners to create impactful and compliant materials that support the brand’s strategy.• Partner closely with the insights and analytics team to understand and build out the “patient journey.” Leverage the patient journey work to inform patient strategy and supporting tactics.• Work collaboratively with Director, Digital Marketing to maximize the digital channel to communicate with patients in a targeted and impactful way.• Be an active participant and make valuable contributions to the annual brand planning process. Participate in all workshops and ideation sessions. Assist with development of final plan.• Collaborate closely with Director, HCP marketing on campaign (branded and disease state) refreshes or updates to ensure the patient and access perspective is considered.• Evaluate the effectiveness of the current disease awareness campaign on patients and determine appropriate next steps. Perform analytics, run metrics, assess impact, and make a recommendation on how to elevate patient education about NK in a way that motivates them to take action.• Partner closely with the insights and analytics team to evaluate and garner feedback on patient and access materials.• Partner with field representatives to understand in office resources needed to support patients. Develop patient resources to support the field. Work with field to solicit feedback on resources.• Partner with patient services team to understand and develop patient and office staff access resources to support the Field Access Manager team (FAM) and patient pull through resources to support the Patient Access Manager team (PAM).• Collaborate with access team to understand payor needs. Co-create payor resources with access team.• In collaboration with the Patient Services team create and maintain all marketing resources promoting and supporting Dompe Care 2 Connect (DC2C) the hub that connects patients prescribed Oxervate with product.• Ownership of the patient administration video including refreshes, channel selection, and strategy.• Collaborate with a Great Team: Work cross-functionally and compliantly across marketing, sales, market access, and PRC to ensure resources and communications are meeting the needs of customers (patients & payors) and identifying new opportunities to improve the customer experience.

We are seeking team members who will live by and brand the core values of our Dompé culture: Integrity, Speed, Knowledge, Passion, Attention to Detail, Reliability, Flexibility and Teamwork. We are looking for individuals who possess an entrepreneurial spirit, flexible attitude, and adaptable nature to join our team.

YOU COULD BE THE PERFECT FIT IF YOU HAVE:• A bachelor’s degree, MBA, or master’s level degree a plus• 8 years or more of pharmaceutical, biotech, med device (or broader healthcare) commercial experience with at least 3 years in Direct to Patient (DTP) or market access roles• Experience partnering cross functionally with market access• Experience managing external vendors including agencies of record (AORs)• Recent ophthalmology experience a plus, ideally in anterior segment but not a requirement• Experience in campaign strategy and development• A proven track record of self-driven results-oriented work history• Experience collaborating with market research to gain customer insights that will lead to activities that drive the business• Self-starter that can readily take action on challenges with an appropriate level of planning• Demonstrated understanding of pharmaceutical legal and regulatory requirements and material approval process• Experience with cross-functional review committees

SKILLS YOU’LL NEED FOR SUCCESS: TECHNICAL• Experience creating resources to educate patients on disease state hallmarks• Experience partnering with AOR to create impactful campaigns and resources• Metrics driven mindset, with experience analyzing user behavior & marketing activities to improve customer experience• Understanding of various vehicles for creating insights and understanding behaviors and needs of target audiences• Demonstrated understanding of legal and regulatory requirements for DTP materials an experience with the health care material review process

SKILLS YOU’LL NEED FOR SUCCESS: PERSONAL• Results-oriented• Self-starter who thrives in fast-paced, start-up environment• Critical thinker and active listener• Influential in driving outcomes and buy-in for ideas• Ability to manage multiple projects, simplify approach, and prioritize• Teamwork & collaboration• The desire to actively solicit feedback on performance and skill development needs• Appreciation for diversity of perspectives and approaches among peers

BENEFITS OF JOINING OUR TEAM• Comprehensive medical benefits: we value access to healthcare for our patients as well as our employees• Generous vacation / holiday time off: we care about our employees and encourage a balanced lifestyle• Competitive 401(K) matching• Bay Area office with great views, located in vibrant downtown San Mateo and within walking distance to restaurants, coffee shops, and the Cal Train• A super cool team who’s excited to transform lives throughinnovative therapies

$175,000 - $210,000 a year

At Dompe, we offer an attractive compensation package to our team members. Any offer would include a competitive base salary (estimate shared above), incentive bonus, and benefits package customary to the position. Actual individual pay is determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.

We offer:

Job description:

YOUR ROLE AT DOMPÉ

The Associate Director, Patient & Access Marketing, reports to the Senior Director, Brand Lead and will be a critical member of the U.S. organization supporting Dompé’s breakthrough therapy, the first and only ophthalmic biologic product (Oxervate) for patients suffering from neurotrophic keratitis (NK), a rare and progressive eye disease. Oxervate’s primary customers are eye care providers (ECPs) who are managing and treating patients with NK which include the Optometrist (OD), General Ophthalmologist (GO), and Cornea Specialist (CS).

The Associate Director, Patient & Access Marketing, will be responsible for developing and executing the patient and access brand strategy for Oxervate in the US which includes the development of branded and disease state marketing resources for patients and access resources for patients and payors with a goal of growing the prescriber base and the number of patients receiving Oxervate as well as increasing overall disease awareness for NK. The Associate Director, Patient & Access Marketing, will collaborate with agency partners and internal stakeholders to develop a comprehensive set of marketing resources to support patients, payors, ECP office staff, and the field representatives (KAMs, FAMs, PAMs).

The ideal candidate will have experience developing and executing patient focused marketing campaigns, access materials, and promotional resources supporting brand strategy, a proven track record of successfully working in cross functional teams, will be self-motivated, excited for the opportunity to raise patient awareness about NK and Oxervate, evolve the brand’s value proposition fueling sales growth and contributing to the company’s next phase of development and its mission to commercialize innovative products that improve the lives of patients around the world.

Preference for a Bay Area or Orange County, CA based candidate but open to remote work for right individual.

The core responsibilities of the Associate Director, Patient & Access Marketing, Oxervate include:• Develop and execute a patient focused marketing communications plan which includes, print, digital, and rep delivered content.• Work cross functionally with PRC (medical, legal, regulatory, and compliance) partners to create impactful and compliant materials that support the brand’s strategy.• Partner closely with the insights and analytics team to understand and build out the “patient journey.” Leverage the patient journey work to inform patient strategy and supporting tactics.• Work collaboratively with Director, Digital Marketing to maximize the digital channel to communicate with patients in a targeted and impactful way.• Be an active participant and make valuable contributions to the annual brand planning process. Participate in all workshops and ideation sessions. Assist with development of final plan.• Collaborate closely with Director, HCP marketing on campaign (branded and disease state) refreshes or updates to ensure the patient and access perspective is considered.• Evaluate the effectiveness of the current disease awareness campaign on patients and determine appropriate next steps. Perform analytics, run metrics, assess impact, and make a recommendation on how to elevate patient education about NK in a way that motivates them to take action.• Partner closely with the insights and analytics team to evaluate and garner feedback on patient and access materials.• Partner with field representatives to understand in office resources needed to support patients. Develop patient resources to support the field. Work with field to solicit feedback on resources.• Partner with patient services team to understand and develop patient and office staff access resources to support the Field Access Manager team (FAM) and patient pull through resources to support the Patient Access Manager team (PAM).• Collaborate with access team to understand payor needs. Co-create payor resources with access team.• In collaboration with the Patient Services team create and maintain all marketing resources promoting and supporting Dompe Care 2 Connect (DC2C) the hub that connects patients prescribed Oxervate with product.• Ownership of the patient administration video including refreshes, channel selection, and strategy.• Collaborate with a Great Team: Work cross-functionally and compliantly across marketing, sales, market access, and PRC to ensure resources and communications are meeting the needs of customers (patients & payors) and identifying new opportunities to improve the customer experience.

We are seeking team members who will live by and brand the core values of our Dompé culture: Integrity, Speed, Knowledge, Passion, Attention to Detail, Reliability, Flexibility and Teamwork. We are looking for individuals who possess an entrepreneurial spirit, flexible attitude, and adaptable nature to join our team.

YOU COULD BE THE PERFECT FIT IF YOU HAVE:• A bachelor’s degree, MBA, or master’s level degree a plus• 8 years or more of pharmaceutical, biotech, med device (or broader healthcare) commercial experience with at least 3 years in Direct to Patient (DTP) or market access roles• Experience partnering cross functionally with market access• Experience managing external vendors including agencies of record (AORs)• Recent ophthalmology experience a plus, ideally in anterior segment but not a requirement• Experience in campaign strategy and development• A proven track record of self-driven results-oriented work history• Experience collaborating with market research to gain customer insights that will lead to activities that drive the business• Self-starter that can readily take action on challenges with an appropriate level of planning• Demonstrated understanding of pharmaceutical legal and regulatory requirements and material approval process• Experience with cross-functional review committees

SKILLS YOU’LL NEED FOR SUCCESS: TECHNICAL• Experience creating resources to educate patients on disease state hallmarks• Experience partnering with AOR to create impactful campaigns and resources• Metrics driven mindset, with experience analyzing user behavior & marketing activities to improve customer experience• Understanding of various vehicles for creating insights and understanding behaviors and needs of target audiences• Demonstrated understanding of legal and regulatory requirements for DTP materials an experience with the health care material review process

SKILLS YOU’LL NEED FOR SUCCESS: PERSONAL• Results-oriented• Self-starter who thrives in fast-paced, start-up environment• Critical thinker and active listener• Influential in driving outcomes and buy-in for ideas• Ability to manage multiple projects, simplify approach, and prioritize• Teamwork & collaboration• The desire to actively solicit feedback on performance and skill development needs• Appreciation for diversity of perspectives and approaches among peers

BENEFITS OF JOINING OUR TEAM• Comprehensive medical benefits: we value access to healthcare for our patients as well as our employees• Generous vacation / holiday time off: we care about our employees and encourage a balanced lifestyle• Competitive 401(K) matching• Bay Area office with great views, located in vibrant downtown San Mateo and within walking distance to restaurants, coffee shops, and the Cal Train• A super cool team who’s excited to transform lives throughinnovative therapies

$175,000 - $210,000 a year

At Dompe, we offer an attractive compensation package to our team members. Any offer would include a competitive base salary (estimate shared above), incentive bonus, and benefits package customary to the position. Actual individual pay is determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.

We offer:

● Comprehensive medical benefits: we value access to healthcare for our patients as well as our employees

● Generous vacation / holiday time off: we care about our employees and encourage a balanced lifestyle

● Competitive 401(K) matching

● A super cool team who’s excited to transform lives through innovative therapies

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing

• Industries

  Biotechnology Research and Pharmaceutical Manufacturing

Referrals increase your chances of interviewing at Dompé by 2x

Get notified about new Patient Access Director jobs in San Mateo, CA.

South San Francisco, CA $270,000 - $300,000 2 weeks ago

Director, Pharmacy - Ambulatory Care Clinical Programs

Director, Pharmacy - Ambulatory Care Clinical Programs

Director, Health Plan Partner Operations

Director of Operations – Clinical Lab Network Director - Full Time

Unit Director of Integrated Patient Access & Flow

Field Reimbursement Director - WEST (Remote USA)

Director of Operations – Clinical Lab Network Director - Full Time

Manager, Care Coordination (RN), Inpatient Case Management - 1.0 FTE, 08-HR, Day Shifts

Director, Concept-to-Consumer (CtC) Operations

Manager, Care Coordination (RN), Inpatient Case Management - 1.0 FTE, 08-HR, Day Shifts

Director of Operations, Central Operations (SF Bay Area)

Director of Medical and Scientific Affairs Operations

San Francisco, CA
$100,000.00
-
$140,000.00
1 day ago

Director of Operations | Industrial Hygiene

Hayward, CA
$150,000.00
-
$200,000.00
3 weeks ago

Director of Operations, Central Operations (SF Bay Area)

Mountain View, CA $160,000 - $180,000 1 year ago

San Francisco, CA $250,000 - $300,000 3 weeks ago

Director of Operations, Office of the Chairman

Associate Director of US Market Access Insights & Analytics

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.