Associate Director, Partner Development Manager

Cognizant; California (MO); Remote; USD 175,000 - 215,000; Full time

Job summary

Cognizant is seeking a Partner Development Manager in California focused on Contact Center Transformation Alliances. This role involves managing partnerships, driving business development, and enhancing relationships with partners. Ideal candidates will have extensive IT services experience, strong leadership skills, and a passion for creating meaningful outcomes.

Benefits

Medical/Dental/Vision Insurance

Paid Time Off

401(k) plan

Paid Parental Leave

Employee Stock Purchase Plan

Qualifications

• Minimum 5+ years in IT services industry.
• Preferred management experience with global teams.
• Strong sense of ownership and passion for community impact.

Responsibilities

• Own partnership management for a specific area.
• Develop new partnerships and educate existing partners.
• Drive business development and joint account plans.

Skills

Client Management

Strategic Thinking

Team Leadership

Deep Relations Expertise

Job description

About Cognizant Corporate

Cognizant Corporate is a global community dedicated to making a significant impact. We are committed to excellence, prioritize meaningful outcomes, and highly value collaboration. Our forward-thinking approach and continuous learning propel us towards innovation and growth.

At Cognizant, careers transcend job titles. We empower our employees to drive strategy, inspire others, and uphold our core values. Join us in shaping the future of business. Could you be the one to make a difference?

Cognizant Corporate is a global community united by a shared purpose: to make a meaningful impact. We are committed to excellence and driven by outcomes that matter. Collaboration is at the heart of how we work, and our forward-thinking mindset fuels continuous learning, innovation, and growth.

At Cognizant, careers transcend titles. We empower our people to think strategically, inspire others, and lead with purpose – always guided by our core values. Join us in shaping future of business.

About the role

As a Partner Development Manager, Contact Center Transformation Alliances, you will drive impactful contributions and focus on outcomes. You will be a key member of the Cognizant Moment team, collaborating with Global Partner Development Managers and internal practice areas. You will serve as the single point of contact between Practice and their partners, including Hyperscalers, respond to and work closely with Practice to engage existing partners and develop relationships with new and emerging partners.

You will have the autonomy to lead, innovate, and improve workflows while upholding our commitment to quality and continuous learning. As a team of self-starters, you can work with impact with our vibrant people and culture all while enjoying unmatched learning opportunities.

In this role, you will:

· Own partnership management for a specific area within the Practice

· Development of new partnerships and day-to-day contact for existing relationships, including partner education

· Area reporting for delivery to Partner

· Sales and pre-sales enablement

· Embrace our vibrant culture by striving for excellence, focusing on meaningful outcomes, and collaborating effectively. Prioritize quality, stay curious, and commit to continuous learning. Take ownership, build relationships, and focus on personal growth to drive business strategy

Drive Partner Development

• Develop Global partnership plan based on Cognizant and Partner’s Joint strategic and financial ambitions

• Maximize partner funding / entitlements by effectively managing partner programs and automations

• Drive regular Governance with business sponsor, regional, industry, practice leadership, and partner

• Standardize and deliver Partner reporting to reflect joint metrics

Drive Business Development with Partner

• Engage Markets, Practices, Partners, and legal teams to identify business opportunities, exchange business intelligence and develop joint account/pursuit plans

• Leverage Executive alliance relationships to support Sell to activities

Support opportunities to Build with Partner

• Develop Partner ecosystem to support practice innovation, offering strategy, and development activity

• Interlock with Cognizant and Partner build teams to provide a programmatic approach to offering design, demos and tools that leverages partner technology

Market with Partner

• Interlock with partner on Campaign calendar to support business plan

• Drive internal awareness about Partners through success stories and Win wires

• Develop communication plans for various events, obtain sponsorship funding and drive customer attendance

Support Enablement

• Drive partner education through roadshows, case studies and win wires

• Deliver enablement to sales, pre-sales, Technical community

What you must have to be considered

· Minimum 5+ years in IT services industry

· Preferred background Management experience

· Deep relations and client management expertise

· Broad technical experience

· Experience managing global teams

· A strong sense of ownership, desire to create meaningful outcomes, and passion for work that serves a greater good for customers, communities, or global challenges.

· The embodiment of Cognizant’s Values of: Work as One, Dare to Innovate, Raise the Bar, Do The right Thing, & Own It

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Applications will be accepted until July 24, 2025.

The annual salary for this position is between $175,000 - $215,000, depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.