Associate Director, Operational Excellence

IREN; Fort Worth (TX); Hybrid; USD 140,000 - 180,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan with company/de

Paid Time Off

Training and professional development

Job summary

IREN is seeking an Associate Director, Operational Excellence to drive standardized practices across its global data center portfolio and partner with site operations to optimize asset and system performance from construction through steady-state operations.

The role emphasizes KPI tracking, governance, and training in a hybrid Fort Worth environment, aligning with enterprise standards and growth objectives.

Qualifications

• Bachelor's degree in a technical discipline; relevant certifications or leadership training is a plus.
• 8–12 years of progressive experience in critical infrastructure or mission-critical operations, preferably in hyperscale, colocation, or large-scale environments.
• Experience building KPI tracking, audit frameworks, or governance processes across multiple sites.

Responsibilities

• Roll out standardized operating procedures, maintenance playbooks, and technical documentation across sites.
• Coordinate internal reviews and audits to ensure adherence to requirements and close gaps.
• Develop and maintain performance frameworks, KPIs, and governance dashboards for asset and system optimization.
• Support readiness during the transition from construction to live operations and site ramp-ups.
• Identify opportunities to insource maintenance/functions to improve cost and reliability.
• Collaborate across functions to scale operating models and practices for growth.
• Contribute to onboarding and training programs for operations personnel.

Skills

KPI tracking

Audit frameworks

Operational governance

Stakeholder management

Construction-to-Operations

Education

Bachelor's degree in Engineering or technical field

Tools

Data center operations software

Job description

Job Description

Job Type: Full-Time | Location: Fort Worth, Texas | Department: Engineering | Reporting to: Global Director, Asset Management and Operational Excellence | Work Location Type: #hybrid

IREN is a vertically integrated AI Cloud provider, delivering large-scale data centers and GPU clusters for AI training and inference. IREN’s platform is underpinned by its expansive portfolio of grid-connected land and power in renewable-rich regions across North America, Europe and APAC.

Reporting to the Global Director, Asset Management and Operational Excellence, the Associate Director, Operational Excellence supports the development and execution of standardized operational practices, performance governance, and readiness programs across IREN's data centre portfolio. This role works closely with site operations teams to optimize asset and system performance, strengthen operational readiness — including the transition from construction and commissioning into steady-state operations — and build the technical competency, workforce development, and training foundation needed to scale reliably.

With 100% renewable energy, we build, own and operate our data centers and take pride in being at the forefront of sustainable solutions for the ever-evolving applications of high-performance compute. We believe that human progress is invaluable, but it should be done in the right way – responsibly, sustainably and having a positive impact on the communities we operate in.

Job Requirements

• Bachelor's degree in a technical discipline (Engineering, Technical Studies, or equivalent), with relevant certifications or technical leadership training considered an asset.
• 8-12 years of progressive experience in critical infrastructure or mission-critical operations, preferably within hyperscale, colocation, or large-scale industrial environments.
• Demonstrated experience supporting or building KPI tracking, audit frameworks, or operational governance processes across multiple sites.
• Experience operating across the construction-to-operations boundary, including facility onboarding and commissioning handover.
• Demonstrated progression from hands-on site-level execution toward broader operational governance or process improvement work.
• Strong communication and stakeholder management skills, with the ability to influence without direct authority across site teams.
• Sound technical judgment and ability to operate with a degree of autonomy while aligning with enterprise standards.

Job Responsibilities

• Support the rollout and adoption of standardized operating procedures, maintenance playbooks, and technical documentation across assigned sites, reinforcing operational standards, governance, and execution discipline in maintenance effectiveness, work execution, and operational planning.
• Coordinate internal operational reviews and audits to assess site adherence to company and customer requirements, identifying and closing operational consistency gaps across the portfolio through corrective action.
• Assist in developing and maintaining performance frameworks, KPIs, and governance processes — including dashboards covering maintenance completion, work order resolution, and labor efficiency — that support asset and system performance optimization, leadership visibility, and decision-making as the portfolio scales while maintaining reliability.
• Act as a key liaison supporting operational readiness during the transition from construction and commissioning into live operations, supporting new site ramp-up and resolving coordination gaps between disciplines.
• Identify opportunities to bring select maintenance and operational functions in-house where doing so improves cost efficiency or reliability outcomes, while helping establish operating parameters, guardrails, and risk-based limits that protect asset health.
• Partner cross-functionally with other functions on initiatives affecting site readiness, scalability, and operational performance, contributing to scalable operating models, systems, and practices that support growth.
• Contribute to the design and delivery of onboarding and training programs for operations personnel, including scenario-based readiness and emergency response exercises, strengthening technical competency, workforce development, and knowledge transfer across the organization.
• Support standardization of SOPs/EOPs/MOPs and technical documentation processes to reduce approval timelines and strengthen audit and compliance readiness.
• Provide input into enterprise-wide operational governance frameworks and help institutionalize lessons learned across sites, driving consistency, repeatability, and operational excellence globally.
• Serve as a point of contact between site-level operations teams and corporate operational excellence initiatives, supporting organizational readiness and leadership development across the business.

Job Benefits

At IREN, we offer a highly competitive compensation package that includes base salary, annual performance incentives, and opportunities to build long-term wealth through equity programs. These offerings are part of our broader total rewards package, thoughtfully designed to support your health, well-being, and long-term success.

Compensation

• Actual compensation will bedeterminedbased on factors such as experience, qualifications, and market data for the region.
• Total Compensation package may beinclusive of short-term and long-term incentives.
• Relocation (as applicable and based on successful candidate circumstances)

Health & Wellness

• Medical, dental, and vision insurance coverage – 100% company paid for employees, 75% company paid coverage for dependents
• Company-paid life and disability insurance
• Voluntary life, critical illness, and accident coverage available
• Health Savings Accounts (HSA) – when combined with theHigh-DeductibleHealth Plan
• Employee Assistance Program and wellness resources

Financial Well-Being

• 401(k) retirement plan with company match
• Financial wellness tools and resources

Time Off & Flexibility

• Paid Time Off (PTO) and paid holidays

Growth & Development

• Opportunities for advancement and internal mobility
• Training and personal development opportunities

Lifestyle & Culture

• Company events and team-building activities

IE US Operations Inc., the employing entity and proud member of the IREN group is an equal opportunity employer that is committed to creating an inclusive workplace.

We value diverse perspectives and believe that skills can be developed. Your unique experiences might be exactly what we need!

We are committed to evaluating qualified applicants and do not discriminate against protected characteristics under applicable legislation.

We participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Participation Notice.

By applying for this position and submitting your resume and application materials, you consent to the processing of your personal information in accordance with our Job Applicant Privacy Statement available on our website at www.iren.com.