Associate Director, Office Experience

KPMG US; New York (NY); On-site; USD 100,000 - 300,000; Full time

Job summary

A leading company, KPMG US, is seeking an Associate Director, Office Experience in New York. The role encompasses responsibilities in office operations, space planning, and vendor management while requiring strong leadership in a dynamic environment. Candidates must possess a minimum of eight years in management roles and a Bachelor’s degree, with a focus on building effective relationships with stakeholders.

Benefits

Comprehensive benefits package

Personal Time Off

Flexible work hours

Professional development opportunities

Qualifications

• Minimum eight years of recent experience in people management and office operations.
• Bachelor's degree required from an accredited college/university.
• Strong knowledge of construction and space planning.

Responsibilities

• Engage in space planning and utilization; develop relocation plans.
• Oversee operations and facility support services in NYO.
• Manage conference center space usage and ensure reservations are utilized.

Skills

Leadership

Project Management

Customer Service

Financial Management

Education

Bachelor's degree

Job description

Join to apply for the Associate Director, Office Experience role at KPMG US

Join to apply for the Associate Director, Office Experience role at KPMG US

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking an Associate Director, Office Services to join our Administrative and Office Experience organization.

Responsibilities:

• Engage in space planning and utilization: develop and execute relocation plans, including communication to office, vendor management, restoration obligation, and liquidation; develop and implement stacking plans based on business needs, analyze badge swipe data, review quarterly with local leadership, and oversee storage management; use data to enforce workplace hoteling strategy
• Develop, lead, and oversee the team responsible for operations and facility support services in NYO; respond to colleague needs relating to the office space, ensuring that issues are resolved promptly; ensure that services are provided according to policies, procedures, regulations and contractual obligations and standards; people management responsibilities include leading managers, overseeing all activities and support models, and contract for and supervise vendor services to meet and/or exceed expectations of the stakeholders and both daily and strategic oversight of the team
• Manage conference center space usage and ensure meeting room reservations are properly utilized, oversee onsite conference room maintenance, catering services and meetings and events support levels
• Build deep relationships with local leadership; understand their business and their unique space and office needs to best support each practice and the office
• Supervise small construction projects under three hundred thousand vendor installations, conference room repair and internal moves
• Liaise with Real Estate Services team such as coordinating contractor visits, accepting materials, engaging with stakeholders on real estate plan; directly manage the day-to-day relationship with the Landlord; direct and manage departmental budgets; identify proactively, share, and encourage implementation of effective cost management/savings tactics
  
  

Qualifications:

• Minimum eight years of recent experience in people management and office operations including leadership of leaders, and Executive C level support preferably in a professional services or similar environment
• Bachelor's degree from an accredited college/university required
• Proven ability to build and maintain strong relationships with key customers and practice leaders; capacity to influence key stakeholders and drive strategic priorities
• Ability to work in our New York office five days per week
• Strong knowledge of construction and space planning; advanced project management, people management, customer service skills, financial management
• Advanced leadership, organizational, people management, analytical and communication skills
• Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT) or any other employment-based visa)
  
  

KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at “Benefits & How We Work”.

Follow this link to obtain salary ranges by city outside of CA:

https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=7076_9_25

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  General Business

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