Associate Director of Program Operations

University of Georgia; Athens (GA); On-site; USD 82,000 - 100,000; Full time

Job summary

University of Georgia in Athens, GA, seeks an Associate Director of Program Operations to lead the planning and delivery of Executive Education programs from both open enrollment and custom corporate engagements. This role oversees scheduling, materials, vendor coordination, and delivery infrastructure to sustain a high‑quality learner experience.

The Associate Director will supervise the program delivery team, implement standardized processes, and collaborate with senior operations leadership

Qualifications

• Bachelor's degree in a related field or equivalent and 8 years of professional experience.
• Strong organizational and project management capabilities are essential.
• Experience overseeing complex logistics and cross-functional coordination.

Responsibilities

• Lead operational planning and logistics coordination for Executive Education programs.
• Develop standardized program planning processes, templates, and timelines.
• Ensure facilities scheduling, materials preparation, and vendor coordination meet quality standards.
• Supervise program delivery staff and allocate workloads effectively.
• Coordinate across multiple concurrent programs to ensure operational readiness.

Skills

Organizational skills

Project management

Logistics

Communication

Staff supervision

Microsoft Office

Education

Bachelor's degree in a related field

Tools

Microsoft Office

Job description

Posting Details

Posting Number: S15917P

Working Title: Associate Director of Program Operations

Department: Terry-Executive Education

About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

Posting Type: External

Retirement Plan: TRS or ORP

Employment Type: Employee

Benefits Eligibility: Benefits Eligible

Full/Part time: Full Time

Additional Schedule Information: Monday - Friday, 8:00 am - 5:00 pm

Advertised Salary: $82,000+commensurate with experience

Posting Date: 10/16/2026

Open until filled: Yes

Proposed Starting Date: 12/01/2026

Special Instructions to Applicants: The position is based at the Terry Executive Education Center (TEEC) in Atlanta, located at 3475 Lenox Rd NE, Suite 300, Atlanta, GA 30326.

Location of Vacancy: Atlanta Area

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([e-mail]).

The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.

Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Position Information

Classification Title: Academic Program Supervisor

FLSA: Exempt

FTE: 1.00

Minimum Qualifications: Bachelor's degree in a related field or equivalent and 8 years of professional experience

Position Summary: The Associate Director of Program Operations provides operational leadership for the planning and logistical execution of Executive Education programs across both custom corporate engagements and open enrollment offerings. This role is responsible for maintaining operational standards, program planning systems, and delivery infrastructure that support a high-quality learner experience across the Executive Education portfolio.

The Associate Director oversees program delivery team and processes, including facilities scheduling, materials preparation, vendor coordination, and program logistics. The position supervises the Assistant Directors of Program Delivery and the Program Coordinator and ensures operational readiness across a high volume of multiple concurrent programs.

Working closely with the Director of Operations & Learner Experience and the Associate Director of Faculty and Learning Solutions, this role ensures that operational processes scale effectively as the Executive Education portfolio continues to grow.

Knowledge, Skills, Abilities and/or Competencies

• Strong organizational and project management skills with ability to coordinate multiple concurrent programs.
• Ability to manage complex logistics and operational planning activities.
• Excellent communication and collaboration skills across internal teams and external vendors.
• Close attention to detail and ability to maintain operational standards.
• Ability to supervise staff and coordinate operational workloads.
• Proficiency in Microsoft Office applications and operational planning tools.

Physical Demands: Working in a normal office environment.

Is driving a responsibility of this position?: No

Is this a Position of Trust?: No

Does this position have operation, access, or control of financial resources?: No

Does this position require a P-Card?: No

Is having a P-Card an essential function of this position?: No

Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): No

Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties & Responsibilities

Program Operations Leadership

Percentage of time: 35

• Lead operational planning and logistics coordination for Executive Education programs across the portfolio.
• Develop and maintain standardized program planning processes, templates, and operational timelines.
• Ensure operational readiness for all programs, including facilities scheduling, materials preparation, and vendor coordination.
• Maintain operational standards that support consistent delivery quality and learner experience.
• Coordinate operational activities across multiple concurrent programs and allocate operational resources as needed.
• Identify opportunities to improve operational efficiency, scalability, and delivery processes.

Program Logistics & Delivery Support

Percentage of time: 25

• Oversee logistical preparation for program delivery, including facilities reservations, catering coordination, and instructional materials preparation.
• Coordinate vendor relationships and services required for program delivery.
• Ensure preparation of participant materials, including packets, rosters, badges, signage, and other delivery materials.
• Coordinate classroom setup and delivery logistics for both open enrollment and custom programs.
• Support program delivery teams during program execution by ensuring operational needs are met.

Program Operations Staff Supervision

Percentage of time: 25

• Supervise the Assistant Directors of Program Delivery and the Program Coordinator responsible for logistics execution and operational support.
• Provide direction, workload management, and performance feedback for program delivery staff.
• Ensure program logistics tasks are executed accurately and in alignment with operational timelines.
• Develop operational training materials and documentation to support efficient program delivery.

Program Lifecycle Coordination

Percentage of time: 10

• Collaborate with program delivery staff to coordinate operational planning activities throughout the program lifecycle.
• Maintain documentation related to program operations, including planning timelines, vendor coordination, and logistics records.
• Participate in program planning discussions to ensure operational feasibility and resource availability.
• Support program closeout activities, including operational documentation and process review.

Other Duties

Percentage of time: 5

Responsible for other projects as assigned by the Director, based on business trends, and organizational needs and requirements.