Associate Director of Mental Health

NYC Health + Hospitals; New York (NY); On-site; USD 120,000 - 190,000; Full time

Job summary

NYC Health + Hospitals is seeking a Director of Mental Health Services to lead planning, coordinating, and evaluating clinical programs across multiple settings. The role ensures regulatory compliance and high-quality care with a person-centered approach within the public health system.

The position requires an NYSED license, a Master’s degree in a related field, and several years of healthcare leadership experience, including supervisory responsibilities.

Qualifications

• Possession of a valid NYSED license and current registration in a mental health field.
• Three years of progressively responsible healthcare or regulatory experience, with at least one year in admin/supervisory capacity.

Responsibilities

• Formulates, develops methods and procedures for monitoring and evaluating mental health programs.
• Monitors and coordinates review processes to ensure programs meet health care needs and goals.
• Develops policies, standards, rules and regulations for mental health services.
• Provides advisory services to System, care settings and staff; liaises with community agencies.
• Reviews regulations to ensure compliance and advises on program improvements.
• Prepares special reports, studies, and budget estimates.
• Advises Director on policy changes and productivity goals; guides staff development.
• Supervises staff and participates in meetings with leadership and external reps.

Skills

Interpersonal communication

Organizational skills

Critical thinking

Problem solving

Data collection

Education

Master’s degree (Social Work / Psychology / Nursing / Public Administration / Public Health)

Tools

Excel

Job description

Marketing Statement

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.

Marketing Statement

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Duties & Responsibilities

Purpose of Position

Under direction of the Director of Mental Health, develops, plans, directs, coordinates, monitors and evaluates health care services in areas such as mental health, substance use, forensic mental health, quality assurance and utilization review to ensure delivery of quality care and medical services.

Essential Duties And Responsibilities

• Formulates, develops methods and procedures for monitoring, evaluating, and operating mental health programs and services in assigned areas of responsibility.
• Monitors and coordinates review processes of assigned mental health services to determine if programs are meeting health care needs, objectives, and goals established by the Mental Health Services Department.
• Participates in the development of policies, standards, rules and regulations pertaining to mental health services.
• Provides advisory, consultative services to System, health care settings and their staff. Maintains liaison with community agencies and professional organizations on matters affecting mental health programs.
• Reviews city, state, and federal regulations in connection with compliance. Reviews and advises pertinent personnel on improving programs for full compliance.
• Prepares special reports, studies, and budgetary estimates.
• Advises Director on policy and procedural changes, community problems, utilization, development of staff, implementation of productivity goals; makes recommendations for improvement in mental health services.
• Supervises staff assigned to departmental activities and provides professional direction.
• Participates in staff meetings and conferences; attends meetings with key leadership officials and external representatives.
• Provides advisory, consultative services in connection with development of grant proposals. Implements administrative policies and procedures based on standards of professional review organizations.
• Performs related duties, as assigned.

Minimum Qualifications

• Possession of a valid license and current registration to practice in a mental health discipline issued by the New York State Education Department (NYSED); and
• Three (3) years of progressively responsible experience in a health care setting or regulatory agency administration, with an emphasis on development and evaluation of mental health delivery services; one (1) year of which must have been in an administrative, managerial or supervisory capacity.

Department Preferences

• Excellent interpersonal communication and organizational skills
• Strong critical thinking and problem-solving skills
• Basic data collection and analysis skills, including advanced knowledge of excel
• Experience in acute behavioral health services (CPEP and inpatient psychiatry) and/or field-based behavioral health programs
• Demonstrated exceptional leadership, collaboration, communication and organizational skills and a track record of successfully driving projects to completion
• A Master’s degree from an accredited college or university in Social Work, Psychology, Nursing, Public Administration, Public Health, or related field preferred
• Four years of full-time experience in a healthcare setting, including experience with planning, developing, and monitoring clinical or health-related programs preferred