Associate Director of Financial Aid, Wharton MBA Program

University of Pennsylvania; Philadelphia (Philadelphia County); On-site; USD 58,506 - 70,000; Full time

Benefits offered by this job

Comprehensive medical and dental insurance

Tuition assistance

Retirement plans

Substantial paid time off

Wellness resources

Flexible work hours

Adoption assistance

Job summary

The University of Pennsylvania is seeking an Associate Director of Financial Aid for the Wharton MBA Program. The role involves coordinating financial aid processes and providing resources to students while leveraging technology to enhance communication.

Candidates should have a BA and preferably 5–7 years of experience, strong analytical skills, and proficiency in Microsoft Excel. The position offers a competitive salary ranging from $58,506 to $70,000 and comprehensive university benefits.

Qualifications

• BA and 2–3 years of relevant experience is required; 5–7 years is preferred.
• Strong analytical and problem-solving skills.
• Preferred experience with financial aid and enrollment-related data.

Responsibilities

• Coordinate with Student Financial Services and other departments.
• Provide loan resources and analyze financial aid data.
• Support financial planning and present during admissions events.

Skills

Analytical skills

Problem-solving skills

Interpersonal skills

Communication skills

Customer service skills

Education

BA

2–3 years of experience

Tools

Microsoft Excel

Banner

Slate

Job description

Associate Director of Financial Aid, Wharton MBA Program

Job Description: The Associate Director reports to the Director of Student Finances for the MBA Program and is primarily responsible for coordinating with Student Financial Services, the Loan Office, Third‑Party Billing, and the Registrar, with a focus on the financial experience of Wharton MBA and EMBA students.

Responsibilities

• Provide loan resources to students and monitor monthly reports related to loans, billing, programming, and student resources, analyzing financial aid data and trends to support operational decision‑making.
• Provide strategic communication and resources to students based on feedback and changes in the lending landscape, leveraging technology and AI‑assisted tools to enhance communication efficiency and consistency.
• Support overall financial aid counseling, including financial planning and loan eligibility, and present to prospective and admitted students during the admissions cycle and Wharton Welcome Weekends.
• Work as part of a cross‑functional team in an innovative and data‑driven environment.

Qualifications

• BA and 2–3 years of experience, or equivalent combination of education and experience is required; 5–7 years strongly preferred.
• Strong analytical and problem‑solving skills.
• Experience interpreting and analyzing financial aid and enrollment‑related data to support operational decision‑making is preferred.
• Advanced proficiency in Microsoft Excel and experience with financial aid and student information systems such as Banner and Slate is strongly preferred.
• Excellent interpersonal, communication, presentation, and customer service skills, with the ability to effectively counsel and support diverse student populations in a fast‑paced environment.

Location & Compensation

Philadelphia, Pennsylvania

Pay: $58,506.00 – $70,000.00 Annual Rate. Salary offers are based on qualifications, experience, skills, and education.

Equal Opportunity Statement

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state, or local law.

Special Requirements

Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

• Health, Life, and Flexible Spending Accounts: Comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits, including flexible spending accounts.
• Tuition: Tuition assistance for employees, spouse, and dependent children, and assistance for dependent children at other institutions.
• Retirement: Basic, Matching, and Supplemental retirement plans with pre‑tax or Roth contributions and investment options.
• Time Away from Work: Substantial paid time off for vacation, illness, and personal affairs.
• Long‑Term Care Insurance: Partnership with Genworth provides long‑term care insurance for eligible employees and family.
• Wellness and Work‑life Resources: Programs and resources to support health and work‑life balance.
• Professional and Personal Development: Resources to support personal and professional growth.
• University Resources: Access to libraries, athletic facilities, art galleries, and cultural events.
• Discounts and Special Services: Discounts on arts, entertainment, transportation, mortgages, and other goods.
• Flexible Work Hours: Non‑traditional work hours, locations, or job structures to promote balance.
• Penn Home Ownership Services: Forgivable loan for home buying or improvement.
• Adoption Assistance: Reimbursement for qualified adoption expenses for up to two adoptions.

Apply

To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/Dinan-Hall/Associate-Director-of-Financial-Aid--Wharton-MBA-Program_JR00120403-1

To learn more about benefits, visit https://www.hr.upenn.edu/PennHR/benefits-pay