Associate Director of Disability Resources

The Chronicle Of Higher Education, Inc.; Indianapolis (IN); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

Tuition Discount

403B Retirement Plan

Paid Vacation and Sick Time

Paid Holiday time

Employee Discounts & Services

Free Parking

Onsite Health & Wellness Center

Job summary

The University of Indianapolis seeks an Associate Director of Disability Resources to lead strategic, operational, and compliance efforts for campus accessibility. This role oversees accommodation services, data reporting, and policy development, partnering across divisions to uphold federal and state accessibility standards.

The position emphasizes proactive advocacy, staff supervision, and fiscal accountability while advancing universal design and student-centered services.

Qualifications

• Experience in post-secondary disability services or accessibility resources.
• Deep working knowledge of ADA, Section 504, and related guidelines.
• Exceptional written, verbal, and cross-cultural communication skills.

Responsibilities

• Oversee interactive intake, evaluation, and documentation for eligibility and accommodations.
• Ensure timely, equitable delivery of auxiliary services (note-taking, interpreters, proctoring, etc).
• Lead strategic policy, compliance, and risk management for disability access.
• Develop and review policies; manage data collection, reporting, and assessment.
• Manage department budget and resources for accommodations and contracts.
• Collaborate across campus to remove barriers and build universal design practices.

Skills

ADA knowledge

Communication skills

Interpersonal skills

Education

Bachelor's degree

Master's degree

Job description

Job Description

The Associate Director of Disability Resources provides strategic, operational, and compliance leadership for disability resources at the University of Indianapolis. This position oversees the daily administration and delivery of accommodation services while driving a proactive, campus-wide approach to student accessibility. Serving as the university’s primary subject-matter expert on disability-related policies and practices, the Associate Director works collaboratively across the university to ensure compliance with federal and state regulations.

REQUIREMENTS/MINIMUM QUALIFICATIONS:

Experience

• Minimum of 3-5 years of progressive, responsible experience within a post-secondary disability services or accessibility resources framework.


• Demonstrated, deep working knowledge of the ADA, Section 504 of the Rehabilitation Act, and related federal and state guidelines governing equal access in higher education.


• Interpersonal and Communication Skills: Exceptional written, verbal, and cross-cultural communication skills, with a proven ability to engage with diverse populations, resolve student grievances, and collaborate across complex academic divisions.

Education

• Bachelor’s degree required, Master’s degree preferred, from an accredited college or university in Higher Education Administration, Counseling, Rehabilitation Counseling, Social Work, Disability Studies, Behavioral Sciences, or a closely related field.

ESSENTIAL FUNCTIONS:

Access Operations & Advanced Case Management

• Interactive Process: Oversee and directly participate in the interactive intake, evaluation, and documentation review process to determine eligibility and assign reasonable accommodations for students with disabilities.


• Comprehensive Service Delivery: Ensure timely and equitable delivery of critical auxiliary services, including accommodated exam proctoring, alternative text production, note-taking services, sign language interpreters, and peer assistants.


• Advocacy & Outreach: Maintain a visible, accessible presence for current and prospective students and families, providing ongoing case management, academic/personal consultation, and guidance on the university’s capacity to support individual accessibility needs.

Strategic Leadership, Policy, and Compliance

• Vision and Direction: Provide strategic leadership for the development, implementation, and long-term planning of a comprehensive, student-centered approach to disability accessibility that aligns with university retention and success goals.


• Regulatory Oversight: Serve as the primary institutional expert and advisor on student disability access, compliance, and risk management. Ensure absolute compliance with the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, FERPA, and other applicable laws.


• Policy Development: Develop, interpret, and regularly review institutional policies and procedures regarding academic and non-academic disability-related accommodations, ensuring they maintain academic integrity while protecting student rights.


• Data and Assessment: Establish and oversee systems for secure data collection, reporting, and analysis to evaluate program effectiveness, monitor accommodation trends, and inform institutional updates.


• Fiscal Accountability: Manage the departmental operating budget and efficiently allocate financial and operational resources for approved student accommodations, auxiliary aids, and part-time service contracts.

Campus Collaboration and Training Outreach

• Systemic Barrier Removal: Partner with Academic Affairs, Enrollment Management, and Facilities to identify and address systemic physical, structural, and design barriers to access across campus.


• Educational Programming: Champion campus-wide education by developing and delivering workshops, resource materials, and signature transition initiatives for faculty and staff focused on equitable instructional practices and disability advocacy.


• Universal Design: Collaborate with academic affairs to provide tools and guidance to faculty regarding universal design for learning (UDL) and inclusive pedagogy. Represent the office on high-level institutional committees.

Technology and Accessibility Innovation

• System Administration: Provide primary database administration for electronic case management systems to appropriately track student records, assign accommodations, and streamline faculty notifications.


• Assistive Technology: Oversee the evaluation, implementation, procurement, and training of assistive and adaptive technologies for students, proactively staying ahead of emerging trends like AI in digital learning environments.


• Follow the guidance and direction of supervisor(s).


• Demonstrate respectful, ethical, responsible behavior.


• Abide by the University’s policies, procedures, and rules.


• Perform employee responsibilities as detailed in employee handbooks and policies.


• Demonstrate regular and predictable attendance and punctuality.


• Other duties, including special projects, as required or assigned.

Company Description

Thank you for your interest in the University of Indianapolis! The University is a private, liberal arts university located on 65 acres just minutes from downtown Indianapolis. With more than 700 faculty and staff, it is a place where you can become part of a close-knit campus community that emphasizes the importance of community partnerships in the future growth of the University.

UIndy’s mission is to prepare its graduates for effective, responsible, and articulate membership in the complex societies in which they live and serve and for excellence and leadership in their personal and professional lives. The motto of \"Education for Service\" provides the foundation for our work to better our communities, both near and far.

As University employees, we know the work we do is important to our students and our communities. To accomplish our mission, we welcome talented, civic-minded, and diverse individuals from all career levels to help maintain our high standards of excellence and quality.

The University of Indianapolis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, national origin, disability, citizenship status, military status, marital status, sexual orientation, gender identity, or gender expression. The University of Indianapolis does not discriminate on the basis of sex in its educational programs and activities, including employment and admission as required by Title IX.

Benefits

• Medical Insurance


• Vision Insurance


• Dental Insurance


• Life Insurance


• Tuition Discount


• Retirement Savings Plan - 403B


• Paid Vacation and Sick Time Accruals


• Paid Holiday time and additional University days off


• Employee Discounts & Services


• Free Parking


• Onsite Health & Wellness Center

For more information about the benefits of being a staff member at UIndy, visit our Benefits site.