Associate Director of Digital Banking & Treasury Services

Australia-Employment; Seal Beach (CA); Hybrid; USD 160,000 - 220,000; Full time

Benefits offered by this job

Benefits package

Profit sharing

Annual bonus

Flexible work environment

Job summary

Jobot seeks an Associate Director of Digital Banking & Treasury Services in Seal Beach, CA. You will partner with the Director of Digital Banking to provide enterprise leadership across digital channels, treasury, payments, and card services during a period of transformation and growth.

The role requires 10+ years in digital banking or related operations, strong vendor oversight, and proven product design with focus on client experience and risk management. Hybrid work option available.

Qualifications

• Bachelor's degree or equivalent required; advanced business, finance, or technical degree preferred.
• 10+ years in Digital Banking, Treasury Management, Payments, Card Services, or related banking operations.
• Proven leadership and cross-functional coordination in complex environments.
• Experience with product design, client journey mapping, and strategic roadmaps.
• Experience managing third-party vendors and major system implementations.
• Go-to-market planning or marketing experience is a plus.
• Certifications such as AAP/APRP/NCP preferred.

Responsibilities

• Provide enterprise leadership across the Bank's digital channels, treasury services, payments, and card functions during transformation.
• Translate strategic priorities into hands-on execution and drive initiatives to completion.
• Maintain high standards of client experience and operational performance.
• Collaborate with the Director of Digital Banking and cross-functional teams across the organization.
• Oversee risk, regulatory compliance, information security, and vendor oversight across digital products.

Skills

Digital banking

Treasury management

Payments ecosystems

Card services

Regulatory compliance

Vendor management

Product design

Client journey mapping

Roadmap development

Stakeholder alignment

Education

Bachelor's degree or equivalent

Advanced degree preferred

Industry certifications preferred

Tools

Core banking systems

Vendor management tools

Job description

Associate Director of Digital Banking & Treasury Services

$160000 - $220000 per year | Seal Beach, CA | Hybrid | Permanent

Associate Director of Digital Banking & Treasury Services need for well-established California bank that has been in operation for over 100 years

A bit about us:

We are a well-established California bank that has been in operation for over 100 years

Why join us?

• Strong benefits (M,D,V, and 401k)
• Profit sharing contribution
• Annual Bonus
• Flexible work environment

Job Details

The Associate Director of Digital Banking & Treasury Services partners closely with the Director of Digital Banking to provide enterprise leadership across the Bank's digital channels, treasury services, payments, and card functions during a period of significant transformation and growth. This position plays a critical role in translating strategic priorities into effective, hands-on execution of key initiatives, stepping into complex or high-impact situations as needed to drive resolution, sustain momentum, and uphold a high standard of client experience and operational performance.

Required Knowledge

• Advanced knowledge of digital banking platforms, treasury management services, payments ecosystems, and card services within a commercial banking environment.
• Strong understanding of multi-rail payments (ACH, RTP, FedNow, wires), digital servicing capabilities, and client-facing channel delivery models, including end-to-end service expectations.
• Deep understanding of operational risk, regulatory compliance, information security, and vendor oversight, with the ability to apply these principles across banking products and digital channels.
• Knowledge of core banking systems, digital platform integrations, internal infrastructure dependencies, and the complexities of large-scale implementation environments.
• Understanding of product design and management disciplines, including client journey mapping, roadmap development, and service model design to drive adoption and improve experience.
• Expertise in third-party vendor management, including service level oversight, implementation coordination, issue resolution, and alignment across internal and external stakeholders.
• Understanding of innovation practices, adoption strategies, and marketing approaches (internal and client-facing) that support product growth and increased client engagement.

Education and Experience

• Bachelor's degree or equivalent required; advanced business, finance, or technical degree preferred.
• 10+ years of progressive experience in Digital Banking, Treasury Management, Payments, Card Services, or related banking operations.
• Demonstrated leadership experience driving critical initiatives, coordinating across functions, and enabling teams to execute effectively in complex, fast-paced environments.
• Proven experience in product design and management, client journey mapping, strategic roadmap development, and operational transformation.
• Experience managing third-party vendor relationships, leading major system implementations, and navigating complex integration environments.
• Experience stepping into high-priority or complex situations, resolving execution challenges, and working effectively across organizational boundaries preferred.
• Experience supporting innovation initiatives, go-to-market planning, and internal or client-facing marketing efforts that drive adoption and growth preferred.
• Relevant industry certifications such as Accredited ACH Professional (AAP), Accredited Payments Risk Professional (APRP), National Check Professional (NCP), or similar are preferred

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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