Associate Director of Community Programs

Hartford HealthCare Cancer Institute; United States; Hybrid; USD 75,000 - 95,000; Full time

Job summary

Hartford HealthCare Cancer Institute seeks an Associate Director of Community Programs to lead community initiatives improving health outcomes for patients. This role focuses on program execution, public health campaigns, and patient navigation, requiring a master's degree and significant experience in social work or public health.

Benefits

Medical insurance plans

Dental and vision insurance plans

Employer-paid life insurance

401(k) plans with employer match

Competitive PTO policy

Qualifications

• 3–5 years of related experience preferred, ideally in nonprofit.
• Experience facilitating support groups required.
• Experience in public health education and addressing complex issues.

Responsibilities

• Manage initiatives for community program execution and constituent support.
• Provide direct navigation support to patients and care partners.
• Evaluate and maintain up-to-date patient content on the website.

Skills

Excellent interpersonal skills

Strong organizational skills

Project management

Problem-solving

Cultural competency

Education

Master’s in Social Work

Master’s in Public Health

Registered Nurse with relevant experience

Job description

• Associate Director of Community Programs

National Brain Tumor Society (NBTS) unrelentingly invests in, mobilizes, and unites our community to discover a cure, deliver effective treatments, and advocate for patients and their care partners. NBTS is a leading policy advocacy and research organization as well as a convener of brain tumor research leaders including industry, regulators, funders, clinicians, researchers, and patient advocates. We also provide resources and personalized support to patients and families, and we bring all members of the brain tumor community together each year through our walks, races, community events and Gray Nation Endurance programs. Our results include paradigm-shifting research discoveries, the development of new treatments, increased federal funding for brain tumor research, innovative new clinical trials, and opportunities for entrepreneurship and venture philanthropy to benefit brain tumor research and health care delivery.

While we have seen significant progress in terms of scientific understanding of brain tumor biology, we are unsatisfied with the status quo of today’s treatment options. NBTS continues to invest in new ideas and research poised to incent the development and realization of treatments that dramatically increase survival and quality of life for patients.

Summary:

The Associate Director of Community Programs will manage and support initiatives within NBTS’s Community Program, focusing on community program execution and constituent support. Reporting to the Senior Director of Community, this position requires collaboration across internal departments and with external stakeholders. The Associate Director of Community Programs will oversee projects tied to NBTS’s mission to improve patient outcomes and care, manage public health campaigns, oversee support groups, liaise with community volunteers and program participants, and ensure deliverables and goals are met throughout the project lifecycle.

Supervision Exercised:

None

Essential Duties and Responsibilities:

This is a representative list of the general duties the position may be asked to perform and is not intended to be all-inclusive.

• Support the development and implementation of Community Program initiatives. (35%)
  • Establish and execute community program plans with the Senior Director of Community
  • Host established virtual support groups to foster connection, shared experience, and emotional support for patients and care partners
  • Liaise with community volunteers and steward relationships
  • Manage administrative aspects of programs, including deck creation and management, coordination of promotion and communications to participants, and other tasks
  • Cultivate and maintain relationships with community partners, healthcare institutions and relevant organizations to expand the organization’s reach and impact
  • Advise on community response practices from a social work perspective
  • Track performance metrics to evaluate program effectiveness
• Provide direct support and navigation to patients, care partners, and NBTS’s Patient Navigator (25%)
  • Directly communicate with individuals seeking individualized support on non-treatment related issues
  • Identify and coordinate referrals to local or national community resources and services
  • Maintain accurate records using Salesforce and other NBTS systems
• Manage day-to-day operations of public health campaigns (25%)
  • Collaborate closely with the Marketing & Communications team to support the execution of public health campaign materials and report on the success of the campaign
  • Coordinate elements of campaign meetings, both internal and external
  • Coordinate efforts to gather insights from patients, care partners, and providers to inform public health education campaigns and policy development
  • As needed, represent NBTS publicly to foster awareness of our public health campaigns and patient and family support services
• Evaluate and maintain up-to-date, accurate, and user-friendly patient/care partner content on the NBTS website (15%)
  • Implement strategies to improve the quality, availability, and effectiveness of educational resources for the brain tumor community
  • Ensure timely review and updates of community website content
• Other duties as assigned

Requirements

Education & Experience:

• Master’s in Social Work required. Will also consider a Master’s in Public Health or a Registered Nurse with relevant experience in public health and/or neuro-oncology.
• 3–5 years of related experience required (nonprofit preferred).
• Preferred experience facilitating support groups
• Experience in public health education and addressing complex health and social issues within communities.
• Experience conducting needs assessments and evaluating the effectiveness of public health programs.

Required Skills, Knowledge, & Abilities:

• Excellent interpersonal skills, including teamwork, flexibility, and empathy.
• Strong organizational and project management skills, with the ability to prioritize multiple timelines.
• Experience in developing and delivering education strategies.
• Proactive approach to problem-solving and initiative-taking.
• Demonstrated success in program development and evaluation.
• Capable of cultivating a compassionate and respectful environment where all individuals feel safe and supported.
• Strong judgment and cultural competency in diverse settings.
• Ability to design surveys, analyze data, and present findings effectively.
• Ability to work both independently and cross-functionally with internal teams.
• Verbal and written communication skills.
• Discretion, confidentiality, and professionalism.
• Comfortable presenting and facilitating in various formats (in-person, virtual).
• Passion for improving outcomes for people with brain tumors.

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Location: Remote/Telework or onsite at NBTS headquarters in the Boston area.
  • Remote work must be performed in the employee’s state of residence at time of hire. Only candidates with a primary work location in the Eastern or Central time zone of the United States will be considered.
• Hours: Normal hours are 9 a.m. to 5 p.m. ET, Monday through Friday. Occasional evening or weekend availability may be required for NBTS events or meetings.
• Travel: Travel to headquarters or event/meeting sites may be required (less than 10%).
• This role is largely sedentary, requiring sitting or standing in a stationary position for extended periods. It involves computer and phone use for at least 70% of the workday.

Total Rewards:

• HMO and PPO medical insurance plans with employer premium contribution
• Dental and vision insurance plans with employer premium contribution
• Employer-paid group term life insurance
• Employer-paid short-term and long-term disability insurance
• Employer-funded Health Reimbursement Account (HRA) plan
• Medical and dependent care Flexible Spending Account (FSA) plans
• Traditional and Roth 401(k) plans with 3% employer match (4-year vesting schedule applies)
• Competitive PTO policy with 11 paid holidays, 20 accrued vacation days, 10 accrued sick days, 2 personal days, and 2 floating holidays per year; competitive parental, family and medical leave policy
• Employee assistance program
• Financial wellness and financial planning assistance program
• Employer-paid membership in MassBio, a leading life sciences professional organization

How to Apply:

To apply for this role, send a cover letter and a resume to [e-mail]

NBTS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, religion, color, national origin, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Please refer to the company's website or job descriptions to learn more about them.

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Job Location

Showing data for the city of Waltham, MA, United States.

Net Salary per month

$4,611

Median Apartment Rent in City Center

(1-3 Bedroom)

$2,700-$4,300

$3,500

Utilities

Basic

(Electricity, heating, cooling, water, garbage for 915 sq ft apartment)

$133-$400

$319

High-Speed Internet

$50-$130

$78

Transportation

Gasoline

$3.26

Taxi Ride

(1 mile)

$2.80

Data is collected and updated regularly using reputable sources, including corporate websites and governmental reporting institutions.

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