Associate Director, Nursing-FPA Operations

Mount Sinai Medical Center; New York (NY); On-site; USD 127,000 - 191,000; Full time

Job summary

Join a forward-thinking healthcare institution as an Associate Director of Nursing, where you'll lead and manage nursing practices, ensuring the highest standards of patient care. This role emphasizes collaboration with healthcare teams to enhance patient experiences and safety, while also overseeing administrative operations and fostering a culture of continuous improvement. If you're passionate about nursing leadership and making a significant impact in patient care, this opportunity is perfect for you. Be part of a dedicated team that values excellence and innovation in healthcare delivery.

Benefits

Health Insurance

Retirement Plan

Continuing Education Support

Paid Time Off

Employee Assistance Program

Qualifications

• 3-5 years of clinical and administrative experience in nursing.
• Bachelor's and Master's degrees in nursing or related fields required.

Responsibilities

• Manage nursing practice and ensure compliance with safety and quality standards.
• Oversee personnel management and fiscal targets for nursing operations.

Skills

Clinical Expertise

Leadership Skills

Patient Care Management

Quality Improvement

Communication Skills

Education

Bachelor of Science in Nursing

Master's Degree in Nursing or Health Related Specialty

Tools

Patient Care Technologies

Quality Assurance Tools

Job description

Description

The Associate Director of Nursing is responsible for the management and oversight of nursing practice for assigned clinical areas. S/he has responsibility for the overall strategic plan for program operations, personnel management, annual goals and objectives and fiscal targets. S/he serves as liaison to other clinical services provided, and ensures that personnel issues are managed in compliance with contractual agreements, and supports positive employee-management relationships. The Associate Director of Nursing is responsible for the management of nursing schedules, O.R. case flow (if applicable) service efficiency and physician satisfaction. S/he is responsible for the attainment of patient safety goals, regulatory survey preparation and specialized training initiatives and continuing education.

The Associate Director of Nursing works in collaboration with nursing and physician leadership to ensure that the service maintains the highest standards of patient care and is responsive to the needs of the patient and family and the organization. S/he initiates, develops and implements mechanisms for collaboration between nurses, clinical staff members, physicians and other practitioners.

Responsibilities

Patient Experience

• Leads nursing practice using the tenets of the Professional Practice Model of Relationship Centered Care and the Care Delivery Model of Modified Primary Nursing for the promotion of the patient experience.
• Demonstrates proficiency in all aspects of Purposeful Hourly Rounding (PHR) and role models expected behaviors.
• Ensures the integration of PHR into clinical activities to enhance Relationship Centered Care.
• Confirms that staff members round hourly on all patients by review of rounding validation data and observation of unit rounding.
• Validates Nurse Manager/Assistant Nurse Manager/Nursing Administrator competency in PHR and provides consistent meaningful feedback with more focused feedback as needed.
• Synthesizes quantitative and qualitative feedback regarding the patient experience and staff engagement to the Nurse Manager, Assistant Nurse Manager or Nursing Administrator staff and the Interdisciplinary Patient Care Team that leads to the development and implementation of an action plan.
• Follows up on all patient concerns in a timely manner, provides service recovery as needed and escalates patient concerns as appropriate.
• Demonstrates caring, respect, compassion, empathy and active listening through dialogue, body language and actions.

Quality and Safety

• Designs, supports and leads a safe, therapeutic and efficient patient-centered care environment for professional practice.
• Identifies and investigates issues or variances in practice/operations by participating in the RCA process and develops and implements corrective action plans.
• Fosters a fair and open culture that encourages error and near-miss occurrence reporting.
• Leads interdisciplinary quality improvement teams using the principles of high reliability.
• Communicates with staff and leadership about unit progress, changes, and compliance with quality and safety metrics.
• Responds to escalations of potential safety hazards or gaps from best practice by correcting concerns following institutional chain of command protocol.
• Monitors institutional information technology infrastructure and corrects gaps in clinical nurse documentation.
• Leads staff participation in quality and safety initiatives and mandated compliance measures.
• Demonstrates accountability for all unit quality and safety practices and compliance, and ensures maintenance of mandatory staff competency evaluations.
• Reviews unit progress, changes and compliance with quality and safety metrics with Nurse Managers, Assistant Nurse Managers and Nursing Administrators.
• Coaches/mentors Clinical Nurse Managers/Assistant Nurse Managers/Nursing Shift Managers in the escalation of potential safety hazards and validation of compliance with hospital and departmental policies and procedures and regulatory agency standards.
• Fosters a professional practice environment through the facilitation of collegial interdisciplinary relationships, peer review, nursing research, innovation and joint practice arrangement through affiliating universities.

OPERATIONS AND ADMINISTRATION

• Supports implementation of the mission, vision, goals and objectives of the department, throughout the clinical service and individual patient care units.
• Provides administrative oversight to a service line, department or group of units to ensure that all activity (staffing, support services, interdisciplinary collaboration, resources and financial viability) supports the goals of the organization.
• Works collaboratively with Nurse Managers, Assistant Nurse Managers, Nursing Administrators/ physician dyads and all members of the healthcare team to develop a cohesive unit leadership group.
• Maintains service line compliance with all regulatory agency mandates, including the regulations of NYS DOH and The Joint Commission.
• Oversees Nurse Managers, Assistant Nurse Managers and Nursing Administrators to ensure 24 hour patient care delivery, throughput, staffing and processes to ensure efficient and effective operations.
• Oversees the development and implementation of several unit or service line budgets, including capital equipment allocation, budget variances, management of OT and vacancies according to MSHS financial goals.
• Oversees control of positions and the recruitment and retention of qualified staff.
• Maintains patient/employee confidentiality in the management of information.
• Monitors availability and maintenance of nursing equipment and supplies.
• Evaluates Nurse Manager, Assistant Nurse Manager and Nursing Administrator performance and mentors, coaches, counsels and disciplines staff as needed.
• Conducts leadership staff meetings with Nurse Managers, Assistant Nurse Managers and Nursing Administrators to ensure communication about progress, changes and compliance with all hospital policies and procedures and regulatory agency standards.
• Encourages, recognizes and rewards manager and staff participation in quality and safety initiatives, compliance and successes.
• Facilitates organizational change initiatives by using effective strategies.
• Leads a shared decision making model by establishing a structure of shared governance, just culture and staff engagement in practice councils, departmental meetings and initiatives.
• Interprets and implements collective bargaining agreements affecting staff while enforcing compliance of union contracts.
• Serves as chairperson/member in hospital wide committees to represent nursing.
• Serves in the position of Administrator on Call (AOC) as assigned.

Professional Development

• Evaluates and directs the environment of care to support clinical colleagues, patients and their families and members of the health care team.
• Advances clinical competence in nursing practice and leadership to progress from competent to expert.
• Develops and leads an environment that cultivates a professional image of nursing to colleagues, communication standards include styles and methods that demonstrate caring, respect, empathy and trust.
• Recommends and supports standards that ensure that ethical principles are incorporated into decision making for patient and family in collaboration with the clinical nursing staff and the health care team.
• Encourages and facilitates a spirit of scholarship, inquiry, life-long learning and innovation for self and others.
• Oversees and supports staff in shared decision making through facilitating specialty practice councils, and as a chairperson/ member of nursing department committees, and unit initiatives.
• Acquires and disseminates knowledge and skills relative to the role, patient population, clinical specialty and global or local health community needs.
• Serves as a professional role model and preceptor for new leadership, staff and students.
• Establishes and implements a system that supports best practice patient care decisions, safe and efficient patient throughput and access to resources for the unit/clinical service area.
• Incorporates the values of research and evidenced based practice and its application to the environment of care.
• Contributes to the of nursing through leadership and participation in professional organizations.

Qualifications

Education Requirements

Bachelor of Science with a major in nursing and Masters degree in nursing or health related specialty required.

Experience Requirements

3-5 years minimum demonstrated clinical and administrative expertise in area of nursing practice assigned.

Licensing and Certification Requirements (if applicable)

License: RN Issuing Agency: Department of Health/Office of Professions

Professional Board Certification in leadership and/or clinical specialty is preferred.

Issuing Agency: New York State

Name: Basic Life Saver (BLS) Issuing Agency: AHA

Certification: NRP (Labor and Delivery, NICU dept)

Certification: ACLS (in ED; PACU/ASU; ICUs; Telemetry Units; SDU; IR, Interventional Cardiology (CCL/EP/Echo); L&D; Endoscopy, and APN Adult Oncology)

Certification: PALS (in ED; PACU; IR; Peds ICU, and APNs Pediatric Oncology depts.)

Non-Bargaining Unit, 089 - FPA Operations - ISM, Icahn School of Medicine

Employer Description

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $127044 - $190565 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.