Associate Director, Multichannel Donor Communications & Content

California Institute of Technology; Pasadena (CA); On-site; USD 101,000 - 138,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Job summary

California Institute of Technology (Caltech) seeks an Associate Director of Content and Communications to lead the Caltech Fund’s integrated content strategy across fundraising, stewardship, and donor engagement. You will oversee content development for direct mail, email, web, social media, SMS, and other channels, ensuring voice and brand consistency.

Reporting to the Director of Annual Giving Programs, you will partner with campus colleagues and freelancers to translate fundraising priorities

Qualifications

• Bachelor's degree or equivalent related work.
• Five or more years of progressively responsible experience in communications, content strategy, marketing, public relations, or related fields, with demonstrated success in developing integrated, multi-channel communications.
• Demonstrated experience leading integrated communications strategies and multi-channel campaigns.
• Exceptional writing, editing, and project management skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams).
• Working knowledge of Adobe applications, especially Acrobat, InDesign, and Photoshop.
• Enthusiasm, passion, and curiosity about higher education development and nonprofit fundraising.
• Authentic curiosity about science and technology.
• Demonstrate the ability to practice and adhere to AAR's Guiding Principles.

Responsibilities

• Write, edit, and produce original written content for Annual Giving fundraising, stewardship, and engagement campaigns.
• Develop and oversee multichannel content marketing and communications strategies that drive revenue and support fundraising goals.
• Develop and manage the Caltech Fund's messaging strategy and maintain brand consistency.
• Own development and production schedules of fundraising and stewardship communications across direct mail, email, web, social media, and SMS.
• Manage multiple simultaneous communication campaign schedules against deadlines.
• Partner with the Annual Giving Specialist to source donor/stakeholder stories from Caltech's community.
• Develop and implement new digital engagement tools and strategies for website, social media, and other channels.
• Collaborate with AAR and campus partners to identify opportunities and coordinate messaging.
• Identify industry trends and performance-driven improvements to strengthen solicitations and engagement.
• Manage relationships with freelance designers, writers, photographers, and other contractors.

Skills

Writing

Editing

Project management

Microsoft Office

Adobe InDesign

Adobe Photoshop

Curiosity about science

Guiding Principles

Education

Bachelor's degree

Tools

Microsoft Office

Adobe Acrobat

Adobe InDesign

Adobe Photoshop

Smart Sheet

Asana

Monday

Workfront

Basecamp

Job description

California Institute of Technology (Caltech) seeks an Associate Director of Content and Communications to lead the Caltech Fund’s integrated content strategy across fundraising, stewardship, and donor engagement. You will oversee content development for direct mail, email, web, social media, SMS, and other channels, ensuring voice and brand consistency.

Reporting to the Director of Annual Giving Programs, you will partner with campus colleagues and freelancers to translate fundraising priorities