Associate Director, Market Access Training

CSL; King (AR); Hybrid; USD 150,000 - 190,000; Full time

Job summary

CSL Behring seeks an Associate Director, Commercial Learning & Development, Market Access Training to drive education for Market Access, Field Reimbursement, and Nurse Resource Navigator teams. You will assess training needs, design onboarding roadmaps, and deliver programs across national and regional teams in a hybrid setup.

You will partner with legal, regulatory, compliance, medical affairs, marketing, and sales leadership to align strategy, ensure content accuracy, and measure impact.

Qualifications

• Bachelor's degree required; advanced degree preferred.
• 5 to 8+ years combined experience in pharmaceutical/biotech commercial operations, field sales, market access, account management, or commercial training.
• Deep working knowledge of U.S. payer dynamics, health economics, and the healthcare reimbursement ecosystem.
• Strong adult learning, instructional design, and project management experience.
• Exceptional presentation, strategic thinking, and stakeholder management skills.

Responsibilities

• Own the development and implementation of tactical training plans for Market Access and related teams.
• Maintain knowledge of reimbursement systems, prior authorizations, health economics, and market access dynamics.
• Identify team gaps by partnering with commercial leaders and team members.
• Build onboarding roadmaps and continuous learning resources for Market Access, Field Reimbursement, and Nurse Resource Navigator teams.
• Oversee training content lifecycle and ensure launch readiness.
• Facilitate workshops at national meetings and virtual training via Teams; support Sales training as needed.
• Collaborate with legal, regulatory, compliance, medical affairs, marketing and sales leadership to keep content accurate.
• Identify skill gaps, track learning metrics, and evaluate training effectiveness.

Skills

Adult learning

Instructional design

Project management

Stakeholder management

Presentation skills

Education

Bachelor's degree

Advanced degree preferred

Job description

CSL Behring seeks an Associate Director, Commercial Learning & Development, Market Access Training to drive education for Market Access, Field Reimbursement, and Nurse Resource Navigator teams. You will assess training needs, design onboarding roadmaps, and deliver programs across national and regional teams in a hybrid setup.

You will partner with legal, regulatory, compliance, medical affairs, marketing, and sales leadership to align strategy, ensure content accuracy, and measure impact.