Associate Director, IT Applications - Run

BioSpace; City of Troy (NY); On-site; USD 147,800 - 241,200; Full time

Job summary

A biotech/pharmaceutical company is seeking an Associate Director of IT Applications to lead the IT Application Run Team in maintaining stability and performance. The role involves overseeing day-to-day operations, managing resources, and ensuring compliance with regulatory standards in a GMP manufacturing environment. Candidates should have extensive experience in information systems and a proven track record in leadership and cross-functional collaboration. The position offers a competitive salary range of $147,800 - $241,200.

Qualifications

• 10+ years of industry experience in Information Systems and Technology.
• 8+ years in people management and budgets.
• 7+ years in a GMP manufacturing and biotech/pharma environment.

Responsibilities

• Oversee day-to-day IT application operations.
• Manage allocation of resources for applications.
• Establish indicators of system health and performance.
• Ensure changes to applications are managed.
• Oversee third-party service providers' performance.

Skills

IT Compliance guidelines

Leadership

Cross-functional collaboration

Vendor management

Education

BS/BA in Information Technology or related field

Job description

Overview

Associate Director, IT Applications - Run – BioSpace

The role leads and manages the IT Application Run Team to ensure the stability, compliance, and performance of enterprise applications. Responsible for operational processes and computerized systems deployed across IOPS to meet business needs and comply with regulatory and security standards. Works with Run Application Leads at other sites to ensure global alignment.

Responsibilities

• Oversee day-to-day IT application operations to ensure high service levels and SLAs are met (application administration, minor enhancements, user support, application lifecycle, and system monitoring).
• Manage allocation of resources to support and maintain current applications.
• Establish and manage indicators of system health and performance.
• Ensure changes to applications and platform/OS updates are managed in collaboration with IOPS IT Operations and Corporate IT.
• Oversee third-party service providers (e.g., MSPs), ensuring performance and cost-effectiveness in partnership with other IT Run leads.
• Assist in annual IT budgeting, vendor negotiations, and resource allocation.
• Create and develop metrics with team leaders and utilize MDI structures to ensure optimal process and service performance.
• Maintain responsibility for system documentation ensuring accuracy and currency. Conduct risk assessments, audits, and implement disaster recovery and business continuity plans.
• Prepare the teams for regulatory and internal audits.
• Work with the validation and DI function to ensure systems remain in a compliant state.
• Proactively work with System Owners and end-users to ensure high levels of customer satisfaction.
• Establish communication forums with upper management and customers to provide ongoing and prompt status updates.
• Drive a continuous improvement mindset. Introduce process improvements and automation initiatives.
• Ensure employee training requirements are met, development plans are in place, and performance management processes are adhered to.

Qualifications

• BS/BA in Information Technology or related field and 10+ years of industry experience in Information Systems and Technology or equivalent education/experience; 8+ years in people management and budgets; 7+ years in a GMP manufacturing environment and biotech/pharma environment.
• Experience with IT Compliance guidelines including PICS, CFR 21 Part 11, Annex 11, and GAMP (preferred).
• Strong leadership and ability to manage resources, budgets, and vendor relationships; cross-functional collaboration and stakeholder engagement at all levels.

Salary

$147,800.00 - $241,200.00

Other information

Regeneron is an equal opportunity employer. Regeneron benefits vary by location. On-site requirements may apply; please consult with your recruiter for location-specific details. Background checks may be conducted as part of the recruitment process.