Associate Director, International Education

LSU New Orleans; New Orleans (LA); On-site; USD 48,000 - 66,000; Full time

Benefits offered by this job

On‑campus employment support

Job summary

LSU New Orleans is seeking an Operational Assistant to support our International Education portfolio, including study abroad, study away, and exchange programs. You will assist with marketing, recruitment, admissions, and on‑site accommodations for participants, as well as liaising with partners and providers.

You will also supervise student workers, coordinate information events, and help with crisis management and risk assessment across domestic and international activities, including

Qualifications

• Bachelor’s degree in any field; 3+ years in higher education and program management.
• Strong cross‑cultural, crisis‑management and organizational abilities required.
• Excellent verbal and written communication and public speaking skills.

Responsibilities

• Support study abroad/program promotion, student advising, and admissions in operating systems.
• Coordinate on‑site housing/dining logistics and educational technology support.
• Oversee on‑site staff and student conduct, risk assessment, and crisis management.
• Plan and run information events and orientations for students.

Skills

Cross-cultural skills

Crisis management

Organizational skills

Public speaking

Excellent communication

Education

Bachelor’s degree

Master’s degree (desired)

Tools

LMS

Microsoft Office

Job description

Job Summary

Located on the LSU New Orleans campus and reporting to the Director of International Education, with support from student workers, contract and other Division staff, this position provides operational support to all LSU New Orleans study abroad, study away, and exchange program activities, including on‑site support at the LSU New Orleans Innsbruck International Summer School. This position will be required to collaborate with many institutional departments, as well as external partners and stakeholders. This position requires at least 7 weeks of travel annually, both domestically and internationally.

Job Description

Operational Assists director with ongoing promotion and development of programs in the LSU New Orleans International Education portfolio. Assists with all phases of study abroad programming including program marketing, student advising and recruitment, as well as assisting with admissions and matriculation in LSU New Orleans operating systems. Supports on‑site preparations related to all LSU New Orleans‑run study abroad programs, including but not limited to, housing and dining for students and faculty/staff, assisting faculty with educational technology including LMS, and liaising with international partners and providers. Oversees Student Support Team while on‑site in Innsbruck, Austria, and assists Director with student conduct and discipline processes, as well as crisis management and risk assessment. Develops, arranges, and leads in‑person and virtual information events and study abroad orientations for students. Maintains and updates knowledge of institutional procedures, policies, and processes.

Management

Recruits, hires, supervises and evaluates student workers at LSU New Orleans. Assists Director with recruitment and oversight of on‑site staff in Innsbruck.

Other Duties as Assigned

General promotion of International Education at LSU New Orleans at on‑campus events including Registration Days, Open Houses, etc. Oversee social media accounts and maintain a positive and inviting online presence for future students and program alumni.

Required Qualifications

• Bachelor’s degree.
• Minimum of three years of experience in higher education which includes at least two years of relevant program management experience.
• Demonstrated competency in a variety of computer skills; excellent cross‑cultural, crisis‑management and organizational skills.
• Excellent verbal and written communication skills, and comfortable with public speaking.

Desired Qualifications

• Master's degree.
• Experience working in international programs.
• Experience living/working abroad.
• Fluency or proficient knowledge of a foreign language.

Required Attachments

• Detailed resume listing relevant qualifications and experience;
• Cover Letter indicating why you are a good fit for the position and LSU New Orleans;
• Names and contact information of three references;
• Applications that do not include the required uploaded documents may not be considered.

Posting Close Date

This position will remain open until filled.

This position may require a criminal background check to be conducted on the candidate(s) selected for hire.

As part of the hiring process, applicants for positions at LSU New Orleans may be required to demonstrate the ability to perform job‑related tasks.

LSU New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees.

Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non‑merit factor.