Associate Director, International Education

University of New Orleans; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

LSU New Orleans Department International Education Administration seeks a capable administrator to support the study abroad portfolio, including promotions, student advising, recruitment, and on-site operations for Innsbruck programs. The role involves collaboration across departments and external partners.

The position requires at least a bachelor’s degree and a minimum of three years in higher education program management, plus strong communication and crisis-management skills, with travel of

Qualifications

• Bachelor’s degree; minimum of three years in higher education with program management experience.
• Excellent verbal and written communication skills; comfortable with public speaking.
• Demonstrated competency in a variety of computer skills; cross-cultural and crisis-management abilities.

Responsibilities

• Assist the director with promotion and development of LSU New Orleans International Education programs.
• Support study abroad programs, admissions, and matriculation in operating systems.
• Coordinate on-site preparations for study abroad programs (housing, dining, etc.).
• Oversee Student Support Team on-site in Innsbruck, Austria, and assist with student conduct and risk management.
• Develop and lead information events and orientations for students (in-person and virtual).
• Maintain knowledge of procedures and policies; recruit and supervise student workers; assist with on-site staff recruitment.
• Promote International Education at LSU New Orleans through on-campus events and social media management.

Skills

Cross-cultural communication

Crisis management

Organizational skills

Public speaking

Verbal communication

Written communication

Education

Bachelor’s degree

Tools

MS Office

LMS platforms

Job description

Department International Education Administration

Job Summary: Located on the LSU New Orleans campus and reporting to the Director of International Education, with support from student workers, contract and other Division staff, this position provides operational support to all LSU New Orleans study abroad, study away, and exchange program activities, including on-site support at the LSU New Orleans Innsbruck International Summer School. This position will be required to collaborate with many institutional departments, as well as external partners and stakeholders. This position requires at least 7 weeks of travel annually, both domestically and internationally.

Job Description

Operational Assists director with ongoing promotion and development of programs in the LSU New Orleans International Education portfolio. Assists with all phases of study abroad programming including program marketing, student advising and recruitment, as well as assisting with admissions and matriculation in LSU New Orleans operating systems. Supports on-site preparations related to all LSU New Orleans-run study abroad programs, including but not limited to, housing and dining for students and faculty/staff, assisting faculty with educational technology including LMS, and liaising with international partners and providers. Oversees Student Support Team while on-site in Innsbruck, Austria, and assists Director with student conduct and discipline processes, as well as crisis management and risk assessment. Develops, arranges, and leads in-person and virtual information events and study abroad orientations for students. Maintains and updates knowledge of institutional procedures, policies, and processes. Management Recruits, hires, supervises and evaluates student workers at LSU New Orleans. Assists Director with recruitment and oversight of on-site staff in Innsbruck. Other Duties as Assigned General promotion of International Education at LSU New Orleans at on-campus events including Registration Days, Open Houses, etc. Oversee social media accounts and maintain a positive and inviting online presence for future students and program alumni.

Required Qualifications

Bachelor’s degree. Minimum of three years of experience in higher education which includes at least two years of relevant program management experience. Demonstrated competency in a variety of computer skills; excellent cross-cultural, crisis-management and organizational skills. Excellent verbal and written communication skills, and comfortable with public speaking.

Desired Qualifications

Master's degree. Experience working in international programs. Experience living/working abroad. Fluency or proficient knowledge of a foreign language.

Posting Close Date

This position will remain open until filled.

About LSU New Orleans

LSU New Orleans is the only R2 public research university in New Orleans, Louisiana, and one of just four public colleges in Louisiana to hold that designation. R2 status opens the doors to competitive federal research grants that flow preferentially to classified research universities. It anchors the university’s power to recruit research-active faculty, to sustain doctor programs of national standing, and to signal to businesses and investors that New Orleans possesses the intellectual infrastructure a knowledge economy demands. Located along Lake Pontchartrain in New Orleans, LSU New Orleans’ research excellence and urban relevance provide an opportunity for the institution to become a leading public research partner in one of America’s most exciting and vibrant metropolitan areas. New Orleans has always faced challenges that call for research driven solutions including coastal land loss, educational achievement gaps, affordability, public safety, and workforce shortages. LSU New Orleans can strengthen its research activity as a tool for public problem solving as well as economic impact by leveraging the scale, reputation, infrastructure, and global reach of the LSU enterprise while remaining deeply connected to the city it serves. With more than 5,500 students and the support of approximately 248 faculty serving the College of Liberal Arts & Human Development, The college of Sciences, The Robert A. Savoie College of Engineering, the Henry Berstein College of Business Administration, and six distinct schools, the campus remains committed to honoring its founding vision and continuing to play a critical role in the region. Opened in 1958 on the site of a former U.S. Naval Air Station as the region’s first fully integrated public university, LSU New Orleans was created after years of coordinated efforts from civic leaders and residents who believed that an accessible public institution of higher education was vital to the city’s future. Located only 15 minutes away from downtown and the French Quarter, the university occupies a 195-acre campus in one of the nicest residential areas of the city. Since its first commencement exercises in 1962, the university has conferred more than 80,000 degrees creating an extensive network of Privateer Alumni that includes prominent local leaders in fields such as business, tourism, athletics, government, and academia. The university is also an important catalyst of socio-economic mobility for the region. Its student body includes a significant share of first-generation students, working students, adult learners, and veterans. The institution has grown from a commuter-oriented campus into a comprehensive urban research university with undergraduate, graduate, and doctoral programs in distinctive academic categories tied to the city and region. Its evolution has been inseparable from the story of New Orleans; an internationally recognized city of creativity, resilience, industry, cultural influence, and global connectivity. As one of the most strategically important cities in America, New Orleans’s economy is rooted in legacy sectors such as energy, maritime commerce, tourism, healthcare, and international trade. Recently, the city has expanded its economic portfolio to include areas such as coastal restoration, film and media production, technology, and advanced manufacturing. The city’s strengths are the university’s opportunities. New Orleans needs talent, civic leadership, resilient infrastructure, healthcare innovation, artists, and entrepreneurs. This combination of culture, commerce and connectivity gives LSU New Orleans a set of dynamic factors that allows it to serve as both an access institution and a problem-solving university as it reinvents itself beginning this summer. LSU New Orleans Welcomes Job Applicants from Varied Backgrounds LSU New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.

LSU New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.

This position may require a criminal background check to be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions at LSU New Orleans may be required to demonstrate the ability to perform job-related tasks.