Associate Director, Integrated Investment

Starcom Melbourne; New York (NY); On-site; USD 59,000 - 91,000; Full time

Job summary

An established industry player is seeking a Digital Investment Associate Director to lead a team focused on optimizing digital media buys and operations. This role is pivotal in enhancing processes and ensuring data integrity while collaborating with diverse teams. The ideal candidate will possess strong analytical skills and a knack for problem-solving, along with a proven ability to manage and develop team members. This dynamic position offers the chance to work on cross-agency projects that drive business goals and improve operational efficiency. Join a forward-thinking company that values innovation and teamwork in a supportive environment.

Benefits

Paid Family Care

Tuition Assistance

Flexible Working Arrangements

Employee Assistance Programs

Paid Time Off

Matching Gifts Programs

Work Your World Program

Qualifications

• 5+ years of experience in digital media with 2+ years in management.
• Strong analytical and problem-solving skills required.

Responsibilities

• Manage digital media buys and operations for clients.
• Develop processes to ensure data integrity and improve efficiency.

Skills

Verbal and Written Communication

Analytical Skills

Problem-Solving

Team Management

Attention to Detail

Multi-tasking

Technical Proficiency in Microsoft Office

Education

Bachelor’s Degree in Marketing

Bachelor’s Degree in Business

Tools

Mediaocean–Prisma

Ad Servers

DSPs

Social Platforms

DMPs

Job description

Company description

With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at center of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, Starcom partners with the world's leading marketers and brands, including Bank of America, Best Buy, Kellogg Company, McDonald's, Novartis, Samsung, Visa and more.

Overview

The Digital Investment Associate Director is responsible for managing the team that handles our clients’ day-to-day digital media buys, investments and operations. The Associate Director develops and implements processes and best practices to ensure digital investment success for our company and clients. The Associate Director works on a variety of lines of business and understands our digital systems, data needs, and media buy structure to improve process efficiency. The ability to problem-solve and work well with various internal and external teams is a critical aspect of this role.

This role provides the opportunity to work on cross-agency projects that drive business goals (both for Starcom and our clients) and increase efficiency across the agency.

Responsibilities

• Develop and improve processes to ensure data integrity and implement across the agency
• Share ideas and solutions for pain points/problems in processes; work alongside internal and external teams to develop best practices, enhancements, and tools to improve the
• Develop and implement processes to improve the work required for digital buying, client billing, and digital reconciliation
• Maintain a strong understanding of the systems used such as Mediaocean–Prisma digital buying tool, Ad Servers/Verification, DSPs, Social Platforms, DMPs, and internal proprietary tools
• Serve as an escalation point for teams to help troubleshoot operational issues
• Determine and activate how to deliver necessary data to teams for various reporting purposes and work closely with Analytics and Data Science teams from the onset of campaign brief to ensure we are meeting and exceeding campaign benchmarks and overall objectives
• Ensure proper digital contracts and terms are in place with vendors, evaluate IO notes requested by vendors and gain proper approvals where necessary from client or contract ops teams
• Display a deep understanding of strategic planning throughout briefing, activating, and reporting processes throughout and post-campaign
• Be able to advise clients and teammates on current and upcoming campaigns, providing thoughtful POVs and recommendations on marketplace, competitor, and industry trends
• Share best practices and learn from other teams in Publicis to ensure consistency and best work product across The Groupe
• Build and maintain strong relationships across multiple internal teams and leadership
• Maintain relationships with vendors to ensure trust and confidence with our buying partners
• Manage vendor-side billing and maintain close oversight of open items clearing
• Cultivate a team-focused mentality across the larger Investment Operations team
• Responsible for team management and development of Associates/Sr. Associates/Supervisors

Qualifications

• Bachelor’s degree preferred, preferably with a concentration in marketing, advertising, communications, business, sociology, or consumer insights
• 5+ years of related experience with 2+ years of management experience
• Ability to work independently and collaboratively with diverse groups
• Excellent verbal and written communication skills
• Technical proficiency in Microsoft Office Suite with a heavy focus on Excel
• Knowledge of agency billing process (client-side and/or vendor-side)
• Knowledge of digital planning and buying process with an understanding of various vendors, different cost methods, various reporting, and delivery validation
• Strong quantitative skills, including analytical abilities and math proficiency
• Willingness to learn and create solutions that challenge the status quo
• Exceptional critical thinking and problem-solving abilities with the ability to think unconventionally in proposing solutions
• A proven ability to multi-task and manage multiple projects effectively and work well under pressure to deliver high-quality work within tight deadlines
• Strong attention to detail
• Proven experience in effectively coaching and developing others
• Experience in various media tools and systems

Additional information

Starcom is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• 'Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to U.S. based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Compensation Range: $59,850 - $90,620 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [e-mail]. All your information will be kept confidential according to EEO guidelines.