Associate Director, Graduate Business Services — Student Impact Leader

Santa Clara University; Santa Clara (CA); On-site; USD 47,000 - 56,000; Full time

Job summary

Santa Clara University is seeking an Associate Director, Graduate Business Student Services. This role leads academic advising and student records operations within GBP, balancing strategic vision with hands-on mentorship and daily workflows.

The position partners with the Senior Director and works on enrollment forecasting, graduation timelines, and programmatic design, ensuring seamless student experiences and data integrity across Workday and related systems.

Qualifications

• Bachelor's degree required; MBA or Master's preferred.
• Experience with enterprise student systems (Workday/PeopleSoft/Slate).
• Strong advisory, leadership, and data analysis capabilities.

Responsibilities

• Lead academic support strategy and records management.
• Formulate advising framework to optimize retention and planning.
• Oversee data integrity in Workday for GBP student records.
• Manage enrollment, waitlists, and registration analytics.
• Collaborate with Bursar and Registrar to ensure compliance.
• Coach Assistant Directors and provide executive-level consultation.

Skills

Hybrid team management

Technical aptitude

Student-centric communication

Education

Bachelor's degree

MBA or Master's in Higher Education/Leadership

Tools

Workday

PeopleSoft

Slate

Job description

Santa Clara University is seeking an Associate Director, Graduate Business Student Services. This role leads academic advising and student records operations within GBP, balancing strategic vision with hands-on mentorship and daily workflows.

The position partners with the Senior Director and works on enrollment forecasting, graduation timelines, and programmatic design, ensuring seamless student experiences and data integrity across Workday and related systems.