Associate Director, Field Medical Operations

Socket.dev; New Jersey; Hybrid; USD 174,000 - 228,000; Full time

Job summary

Eisai Inc. is seeking an experienced Associate Director, Field Medical Operations to drive national Field Medical effectiveness through CRM tools and dashboards, align with cross-functional partners, and implement strategic plans.

The role will lead governance, audits, and analytics to support senior leadership decisions. You will partner with Medical, Compliance, Legal, Regulatory, Analytics and IT, manage projects from scope to milestones, and mentor teams while fostering a collaborative

Qualifications

• Bachelor’s degree in related field with 10+ years in pharma/biotech.
• Experience in project management preferred.
• Experience with cross-functional teams and stakeholders.

Responsibilities

• Lead efforts to strengthen Field Medical organization through governance and improvement.
• Manage Field Medical effectiveness audits and insights reviews.
• Lead cross-functional workstreams supporting CRM, analytics, and enhancements.
• Define project scope and milestones with clear metrics.
• Establish governance for needs assessment and issue resolution.
• Collaborate with Medical, Compliance, Legal, Regulatory, IT, and others.
• Support training to increase adoption of field medical tools.
• Provide recommendations to support field medical reporting and communications.
• Participate in weekly/monthly Field Medical Leadership calls.
• Foster a work environment that supports learning and teamwork.

Skills

Commercial breadth

Communication

Cross-functional influence

Critical thinking

Business agility

Data analysis

Insights

Mentoring

People development

Project management

Education

Bachelor’s degree in related field

Tools

Veeva CRM

Power BI

Tableau

Job description

At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai’s human health care (hhc) mission. We’re a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer’s disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you.

The Associate Director, Field Medical Operations reports into the Director Business Operations, with a dotted line reporting relationship directly supporting the Senior Director, Neurology Field Medical - Alzheimer's Disease. The individual will also partner closely with cross-functional stakeholders to support overall Field Medical Effectiveness. The Associate Director, Field Medical Operations will utilize strategic, analytical, field medical insights, and operational expertise to power field medical effectiveness with CRM tools and reporting dashboards to support leadership strategic and tactical decision making. The Associate Director will execute area specific strategies and tactical plans that deliver on national strategic imperatives and ensure timely implementation of required operational processes. The Associate Director will lead and/or be part of training and analytical initiatives and projects that are aligned to corporate objectives.

Responsibilities

• Lead efforts to strengthen and advance the Field Medical organization through process optimization, operational governance, and continuous improvement initiatives that enhance efficiency, effectiveness, compliance, and organizational alignment.
• Manage Field Medical effectiveness audits, insights reviews, and recommendations for Field Medical Leadership.
• Lead cross-functional workstreams supporting CRM, reporting/analytics, and operational enhancements.
• Lead requirements gathering, define project scope, set strategic goals/objectives & develop project execution plans with clearly defined milestones/metrics.
• Establish governance processes for Field Medical needs assessment, issue resolution, and system enhancement prioritization.
• Partner with Medical, Compliance, Legal, Regulatory, Analytics, IT, and other stakeholders to advance initiatives.
• Facilitate resolution of issues between departments and across functional lines, when needed.
• Incorporate field medical insights and business needs into actionable tools, reporting capabilities, and operational improvements.
• Support Medical training to develop communication and support plans that influence adoption of field medical tools and resources.
• Proactively provide recommendations, and create solutions to support field medical reporting, field communications, field meetings, and overall effectiveness of the field Medical Science Liaisons (MSL) team.
• Actively participate in weekly/monthly Field Medical Leadership calls to understand and address operational needs and provide thought partnership on key issues and topics.
• Establish and maintain a work environment that supports learning, respect, open communication, collaboration, integration, and teamwork.

Qualifications

• Bachelor’s degree in related field with a minimum of 10+ years within the pharmaceutical/biotech industry (e.g., Field Medical, Field Sales, Field Management, Operations Support or Marketing)
• OR a combination of equivalent education and experience.
• Demonstrated experience in project management is preferred.
• Experience in managing interactions with cross-functional teams, client groups and key stakeholders both internally and externally.
• Practical experience of data and analytics, Excel and PowerPoint.
• Proven performance in earlier role.
• Preferred experience working with CRM platforms and business intelligence/reporting tools. (e.g., Veeva CRM Power BI and Tableau)

Skills:Commercial Breadth, Communication & Cross-functional Influence, Critical Thinking & Business Agility, Data Analysis & Insights, Mentoring/ People Development, Project Management

Eisai Salary Transparency Language

The annual base salary range for the Associate Director, Field Medical Operations is from :$173,700-$228,000Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan & Eisai Inc. Long Term Incentive Plan.

Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills.

Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit https://careers.eisai.com/us/en/compensation-and-benefits.

Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans.

Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information:

Right To Work

E-Verify Participation