Associate Director, Field Medical Operations

Eisai US; Nutley (NJ); On-site; USD 174,000 - 228,000; Full time

Job summary

Eisai US, Nutley, NJ, seeks a senior leader to strengthen Field Medical operations with governance, analytics, and cross-functional collaboration. You will drive audits, insights reviews, and stakeholder alignment to improve efficiency and effectiveness.

Responsibilities include leading cross-functional workstreams, defining project scopes, and developing milestone-based plans while partnering with Medical, Compliance, Legal, Regulatory, Analytics, and IT to advance initiatives.

Qualifications

• Bachelor’s degree in related field; minimum 10+ years in pharma/biotech (Field Medical, Field Sales, Field Management, Operations Support, or Marketing) or equivalent experience.
• Demonstrated experience in project management.
• Experience in cross-functional collaboration with internal and external stakeholders.
• Proficiency in data analytics; Excel and PowerPoint skills.
• Experience with CRM platforms and BI/reporting tools (Veeva CRM, Power BI, Tableau).

Responsibilities

• Strengthen and advance Field Medical organization through governance, optimization, and continuous improvement.
• Manage Field Medical audits, insights reviews, and leadership recommendations.
• Lead cross-functional workstreams supporting CRM, reporting/analytics, and operational enhancements.
• Gather requirements, define scope, set goals, and develop project execution plans with milestones.
• Establish governance for needs assessment and issue resolution; prioritize system enhancements.
• Partner with Medical, Compliance, Legal, Regulatory, Analytics, IT, and other stakeholders to drive initiatives.
• Facilitate issue resolution across departments and functions.
• Incorporate field medical insights into actionable tools and reporting capabilities.
• Support Medical training to promote adoption of field medical tools and resources.
• Provide recommendations and develop solutions to support field medical reporting, communications, and meetings.
• Participate in weekly/monthly Field Medical Leadership calls to address operational needs.

Skills

Commercial Breadth

Communication

Cross-functional Influence

Critical Thinking

Business Agility

Data Analysis

Insights

Mentoring/ People Development

Project Management

Education

Bachelor’s degree in related field

Tools

Veeva CRM

Power BI

Tableau

Job description

At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai’s human health care (hhc) mission. We’re a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer’s disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you.

Responsibilities

• Lead efforts to strengthen and advance the Field Medical organization through process optimization, operational governance, and continuous improvement initiatives that enhance efficiency, effectiveness, compliance, and organizational alignment.
• Manage Field Medical effectiveness audits, insights reviews, and recommendations for Field Medical Leadership.
• Lead cross-functional workstreams supporting CRM, reporting/analytics, and operational enhancements.
• Lead requirements gathering, define project scope, set strategic goals/objectives & develop project execution plans with clearly defined milestones/metrics.
• Establish governance processes for Field Medical needs assessment, issue resolution, and system enhancement prioritization.
• Partner with Medical, Compliance, Legal, Regulatory, Analytics, IT, and other stakeholders to advance initiatives.
• Facilitate resolution of issues between departments and across functional lines, when needed.
• Incorporate field medical insights and business needs into actionable tools, reporting capabilities, and operational improvements.
• Support Medical training to develop communication and support plans that influence adoption of field medical tools and resources.
• Proactively provide recommendations, and create solutions to support field medical reporting, field communications, field meetings, and overall effectiveness of the field Medical Science Liaisons (MSL) team.
• Actively participate in weekly/monthly Field Medical Leadership calls to understand and address operational needs and provide thought partnership on key issues and topics.
• Establish and maintain a work environment that supports learning, respect, open communication, collaboration, integration, and teamwork.

Qualifications

• Bachelor’s degree in related field with a minimum of 10+ years within the pharmaceutical/biotech industry (e.g., Field Medical, Field Sales, Field Management, Operations Support or Marketing)
• OR a combination of equivalent education and experience.
• Demonstrated experience in project management is preferred.
• Experience in managing interactions with cross-functional teams, client groups and key stakeholders both internally and externally.
• Practical experience of data and analytics, Excel and PowerPoint.
• Proven performance in earlier role.
• Preferred experience working with CRM platforms and business intelligence/reporting tools. (e.g., Veeva CRM Power BI and Tableau)

Skills

Commercial Breadth, Communication & Cross-functional Influence, Critical Thinking & Business Agility, Data Analysis & Insights, Mentoring/ People Development, Project Management

Eisai Salary Transparency Language

The annual base salary range for the Associate Director, Field Medical Operations is from :$173,700-$228,000 Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan & Eisai Inc. Long Term Incentive Plan. Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills. Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit https://careers.eisai.com/us/en/compensation-and-benefits. Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans. Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Right To Work E-Verify Participation