Associate Director, Digital Wireless Growth

AT&T; Bothell (WA); On-site; USD 158,000 - 237,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement

Paid Time Off & Holidays

Paid Parental Leave

Adoption Reimbursement

Disability Benefits

Life and AD&D Insurance

Employee Assistance Programs

Job summary

AT&T seeks an Associate Director to lead and protect the wireless digital business, translating complex signals into clear priorities and measurable results. You will partner across Product, Technology, Analytics, Marketing, Operations, and Customer Experience to diagnose performance and drive high-value growth.

The role requires 5+ days-per-week office presence at posted locations in Dallas or Bothell, with a focus on improving sales health, monetization, and customer outcomes while developing

Qualifications

• Bachelor’s degree (BS/BA) required or preferred.
• 7+ years of related experience.

Responsibilities

• Lead Wireless Performance and Business Outcomes: Own the integrated performance story across wireless acquisition, Add-A-Line growth, upgrades, monetization, revenue optimization, and sales health.
• Build a High-Performing Performance Management Organization: Lead and develop a team responsible for acquisition performance, lifecycle performance, revenue optimization, and business diagnostics.
• Influence Senior Leaders and Align Cross-Functional Teams: Act as a trusted advisor to executive leaders and partner organizations by providing data-driven business insights, facilitating tradeoff decisions, and aligning stakeholders around growth priorities.
• Identify and Quantify Growth Opportunities: Evaluate acquisition, lifecycle, monetization, convergence, and customer experience performance to identify opportunities that improve revenue and customer value.
• Protect Demand and Improve Sales Health: Identify friction, defects, and leakage; ensure visibility and accountability for recovery planning.

Education

Bachelor’s degree (BS/BA)

Job description

AT&T seeks an Associate Director to lead and protect the wireless digital business, translating complex signals into clear priorities and measurable results. You will partner across Product, Technology, Analytics, Marketing, Operations, and Customer Experience to diagnose performance and drive high-value growth.

The role requires 5+ days-per-week office presence at posted locations in Dallas or Bothell, with a focus on improving sales health, monetization, and customer outcomes while developing