Associate Director, Digital Sales Enablement (TEMPORARY)

Lyten; San Rafael (CA); On-site; USD 148,000 - 223,000; Full time

Job summary

An innovative biotechnology company is seeking a dynamic Associate Director of Digital Sales Enablement. In this pivotal role, you will lead the development and management of digital sales tools, ensuring alignment with global commercial objectives. You will collaborate closely with various teams to enhance operational efficiency and champion the use of digital platforms to achieve commercial goals. If you have a strong background in digital operations and a passion for leveraging technology to drive success, this opportunity is perfect for you. Join a team that values bold science and innovative solutions to transform human health.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Discretionary Annual Bonus

Stock-Based Long-Term Incentives

Qualifications

• 7+ years of experience in digital operations within biotech or pharma.
• Expertise in digital sales enablement platforms and omnichannel strategies.

Responsibilities

• Lead governance of digital sales enablement processes and platforms.
• Drive evaluation and harmonization of technology across regions.

Skills

Digital Operations

CRM

Sales Enablement

Stakeholder Management

Analytical Skills

Education

Bachelor's Degree

Advanced Degree

Tools

Veeva CRM

Salesforce

Veeva PromoMats

Job description

Who We Are

BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health.

Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities.

Using our unparalleled expertise in genetics and molecular biology, we develop medicines for patients with significant unmet medical need. We enlist the best of the best - people with the right technical expertise and a relentless drive to solve real problems - and create an environment that empowers our teams to pursue bold, innovative science. With this distinctive approach to drug discovery, we've produced a diverse pipeline of commercial, clinical and preclinical candidates that have well-understood biology and provide an opportunity to be first-to-market or offer a substantial benefit over existing therapeutic options.

About Commercial

Our Commercial organization leads our global sales and marketing strategies around the world. Our integrated team continues to solidify BioMarin's commercial presence in the United States and Europe and is rapidly growing in other regions, such as Latin America, the Middle East and Asia-Pacific.

Description

The AD, Digital Sales Enablement will play a lead role in the definition, execution, and management of our digital sales enablement capabilities and tools. Partnering closely with field teams, compliance teams, Veeva content teams, brand teams, and Information Technology CRM partners, this role will ensure consistent, high-quality delivery of content with our customers across all global regions.

The AD will play an important role in the evaluation of our current processes and technology setup looking to define global standards and governance and a roadmap for improved delivery and capabilities. This role will work to harmonize processes across regions to ensure operational efficiency and will be working closely with a team dedicated to building out integrated Omnichannel solutions. This role will be required to understand key business strategies, processes, advise, and contribute to the strategic technology roadmap and portfolio, collectively ensuring digital capabilities are enabled across the CRM, Digital Engagement, Marketing automation platforms, and the Business Intelligence and Data platforms and other related technologies.

This role is an advocate for digital capabilities and is an amazing partner to multiple field and brand teams championing and supporting the use of digital platforms to help achieve Commercial goals.

Key Responsibilities

• Lead the creation, management, and governance of digital sales enablement processes and platforms, ensuring alignment with global commercial objectives.
• Serve as a strategic partner to internal stakeholders (brand leads, compliance, CRM, IT, field teams) and manage relationships with external partners and agencies to deliver high-quality digital operations projects within defined SLAs.
• Drive the evaluation and harmonization of processes and technology across regions, establishing global standards and a roadmap for improved digital capabilities.
• Oversee the deployment and integration of digital sales enablement tools (e.g., Veeva Field Emails, eResource presentations, Veeva PromoMats, CRM platforms), ensuring seamless workflows and high adoption.
• Champion the use of analytics and data-driven decision-making, supporting the design and delivery of operational and content usage reports, and providing ad hoc analytics for priority projects.
• Act as a key advocate for digital capabilities, supporting field and brand teams in leveraging platforms to achieve commercial goals.
• Ensure governance and scalable delivery of sophisticated digital campaigns, maintaining high quality and compliance standards.
• Build and maintain strong cross-functional relationships with marketing, field, data privacy, and compliance stakeholders to understand business objectives and enable project execution.
• Develop and deliver training and enablement materials for stakeholders, ensuring optimal use of digital tools and resources.
• Lead operational support and change management activities for the field force, including onboarding, training, issue resolution, and communications.
• Analyze and document business processes, recommending and driving process improvements to enhance efficiency and effectiveness.
• Manage agency and vendor relationships as needed, ensuring project deliverables and quality standards are met.

Requirements

• Bachelor's degree or equivalent required; advanced degree preferred.
• 7+ years of experience in digital operations, CRM, or sales enablement roles, with direct experience in the biotech or pharmaceutical industry preferred.
• Demonstrated expertise in digital sales enablement platforms (e.g., Veeva CRM, Salesforce, Veeva PromoMats) and omnichannel marketing strategies.
• Proven track record of leading cross-functional projects and managing external partners or agencies, with strong influencing and stakeholder management skills.
• Experience with platform and data governance, ensuring scalable and efficient processes and solutions.
• Excellent communication, presentation, and analytical skills, with the ability to engage stakeholders at all levels.
• Highly driven, accountable, and self-motivated, with the ability to manage multiple priorities and deliver high-quality results under tight deadlines.
• Strong commitment to customer satisfaction and continuous improvement.
• COVID-19 vaccination required, absent a medical or religious exemption.

Additional Notes

• This is an individual contributor role with no direct people management responsibilities.
• The role requires managing projects, partners, and agency resources, but not direct reports.
• The Associate Director will operate with a high degree of autonomy, influencing key decisions and outcomes through expertise and cross-functional leadership.

Education:

• Bachelors Degree or Equivalent

Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned.

Equal Opportunity Employer/Veterans/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

In the U.S, the salary range for this position is $ 148,600 to $ 222,800 per hour. The base pay actually offered will take into account internal equity, and may also vary depending on candidate's geographic region, job-related knowledge, skills, and experience amongst other factors. The salary range for this position is: $148,600 to $222,800. BioMarin considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans.

For additional benefits information, visit: https://careers.biomarin.com/benefits.

• Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.