Associate Director, Delivery & Program Management

Brillio; United States; Remote; USD 180,000 - 240,000; Full time

Job summary

Brillio is seeking an Associate Director, Delivery & Program Management to lead complex, enterprise-scale programs remotely across client locations in the United States. You will own end-to-end delivery, P&L oversight, and financial forecasting while guiding cross-functional teams and stakeholders.

The role emphasizes design thinking, SOW governance, and business-case development to maximize profitability and drive strategic growth for clients and Brillio.

Qualifications

• Bachelor's degree in a related discipline is required.
• PgMP or PMP certification is required.
• ITIL or Six Sigma certification is preferred.

Responsibilities

• Direct end-to-end delivery of complex enterprise programs and align with client objectives.
• Develop and execute business cases, project plans, and revenue forecasts to maximize profitability.
• Oversee creation and management of Statements of Work (SOW), scope tracking, and change control.
• Manage program P&L and optimize resource allocation across multiple initiatives.
• Apply project analytics to monitor progress, identify risks, and resolve escalations.
• Champion design thinking to enhance solution quality and drive user-centric outcomes.
• Guide cross-functional technical teams and engage stakeholders for timely delivery.
• Ensure achievement of key performance indicators and program success.

Skills

Enterprise mobility platforms

SOW creation

P&L management

Program management

Business case development

Project analytics

Escalation management

Design thinking

Education

Bachelor's degree in Computer Science, Information Technology, Business Administration, or a closely related discipline

PgMP or PMP certification

ITIL or Six Sigma certification

Job description

Brillio is the partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Backed by Bain Capital private equity and Orogen Group, and growing rapidly since its inception, Brillio is one of the fastest growing digital technology service providers. We help clients harness the transformative potential of the four superpowers of technology - cloud computing, internet of things (IoT), artificial intelligence (AI), and mobility. Born digital in 2014, we apply Customer Experience Solutions, Data Analytics and AI, Digital Infrastructure and Security, and Platform and Product Engineering expertise to help clients quickly innovate for growth, create digital products, build service platforms, and drive smarter, data-driven performance. With delivery locations across the United States, Romania, Canada, Mexico, and India, our growing global workforce of over 5500 Brillians blends the latest technology and design thinking with digital fluency to solve complex business problems and drive competitive differentiation for our clients. Brillio was awarded ‘Great Place To Work consistently. Learn more www.Brillio.com

About the Role

• Role: Associate Director, Delivery & Program Management
• Location: Remote
• Experience Range: With at least 15 years of experience in delivery management, program management, and enterprise mobility solutions, including leadership of large-scale enterprise programs

Responsibilities

• Direct end-to-end delivery of complex enterprise programs, achieving targeted outcomes and ensuring alignment with organizational objectives
• Develop and execute business cases, project plans, and revenue forecasts to maximize profitability and strategic growth
• Oversee creation and management of Statements of Work (SOW), scope tracking, and change control to deliver projects within defined parameters
• Manage program P&L, optimizing resource allocation and financial performance across multiple initiatives
• Apply advanced project analytics to monitor progress, identify risks, and resolve escalations with measurable impact
• Champion design thinking methodologies to enhance solution quality and drive user-centric innovation
• Guide cross-functional technical teams, promoting a high-performance culture and facilitating professional development
• Engage stakeholders to ensure seamless program execution, timely delivery, and achievement of key performance indicators

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a closely related discipline
• Certification in Program Management such as PgMP or PMP
• Certification in Enterprise Mobility or Delivery Management such as ITIL or Six Sigma

Required Skills

• Enterprise mobility platforms and solutions
• SOW creation and scope tracking
• P&L management and financial analysis
• Program management methodologies and tools
• Business case development for technology initiatives
• Project analytics and performance tracking
• Escalation management and risk mitigation
• Design thinking application in delivery management

Preferred Skills

• Agile and Lean delivery frameworks
• Enterprise mobility security and compliance standards
• Digital transformation and cloud migration
• Data-driven decision making and predictive analytics
• Emerging enterprise mobility technologies
• Global delivery team management

Additional Leadership Qualities

Candidates should demonstrate the below listed critical leadership qualities:

• Customer Advocacy – Lead with the client's business priorities and build relationships grounded in relevance, trust and measurable value.
• Owner's Mindset – Take accountability for the territory, pipeline and results; approach every target account with a clear ambition to build a meaningful Brillio franchise.
• Innovation Ethos – Bring new ideas and perspectives that challenge conventional thinking and create reasons for clients to engage.
• Execution with Pace – Maintain urgency, discipline and momentum from initial access through contract closure.
• Big Picture Thinking – Connect individual opportunities to broader client transformation agendas and Brillio's long term growth strategy.
• Winning Through Teams – Mobilize the best of Brillio and its ecosystem to create differentiated propositions and win together.