Associate Director Compliance Technical Risk

Cricket Wireless LLC.; Charlotte (NC); On-site; USD 171,000 - 256,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement

Paid Time Off

Job summary

AT&T is seeking an Associate Director to lead Cybersecurity Compliance & Technical Risk from the CSO, based onsite in the Charlotte area. The role drives enterprise compliance programs, audits, and governance, coordinating with control owners, auditors, and regulators.

The candidate will shape long‑term risk management strategies, advance AI governance, and optimize evidence management across platforms such as ServiceNow GRC, with a focus on regulatory alignment and executive reporting.

Qualifications

• Master’s degree in Cybersecurity, Information Systems, Engineering or related fields.
• 5–8 years of experience in cybersecurity, technical risk management, IT compliance, audit management, or related disciplines.
• Experience leading teams and managing complex cross‑functional compliance or risk programs.
• Strong understanding of IT control frameworks, regulatory compliance requirements, audit methodologies, and risk management principles.
• Experience managing external auditor relationships, consulting engagements, contracts, budgets, and project timelines.
• Demonstrated ability to influence stakeholders and drive organizational change in complex environments.
• Excellent communication, leadership, and executive presentation skills.
• Experience applying AI and automation technologies within cybersecurity, compliance, audit, or risk management functions.
• Experience with SOX, PCI, HIPAA, ISO, SOC, or similar compliance frameworks.
• Experience with Governance, Risk, and Compliance (GRC) platforms, including ServiceNow GRC.
• Professional certifications such as CISSP, CISA, CRISC, CGEIT, or related credentials.
• Strong program management and organizational transformation experience.

Responsibilities

• Lead enterprise compliance programs supporting SOX, PCI, HIPAA, ISO, SOC, and other regulatory requirements.
• Serve as the primary liaison between control owners, business stakeholders, external auditors, and regulatory organizations.
• Oversee audit planning, evidence collection, control testing, remediation management, and audit execution activities.
• Provide executive-level reporting on audit progress, compliance risks, remediation activities, and program performance.
• Direct issue management and escalation processes to ensure timely resolution of compliance and control concerns.
• Lead governance initiatives that enhance control owner accountability and strengthen enterprise risk management practices.
• Establish and maintain compliance tools, automation capabilities, and evidence management platforms to improve operational effectiveness.
• Champion the migration and adoption of ServiceNow GRC and other common technology platforms that advance standardization and risk reduction.
• Develop and execute a long-term roadmap aligned with enterprise Technical Risk Management objectives.
• Drive the strategic adoption of AI and automation across the compliance program to enhance evidence management, audit readiness, workflow efficiency, and overall compliance effectiveness.
• Provide leadership on AI governance, controls, and compliance requirements while promoting innovative solutions that improve user experience, strengthen risk management, and reduce operational cycle times.

Skills

Cybersecurity leadership

Regulatory compliance

Audit management

GRC expertise

AI governance

Education

Master's degree in Cybersecurity or related field

Tools

ServiceNow GRC

Job description

Role Overview

AT&T is seeking an experienced leader to serve as Associate Director, Cybersecurity Compliance & Technical Risk within the Chief Security Office (CSO). This is a full-time onsite role based in the location(s) posted and is performed from the designated work location five days per week. No relocation is offered. Join AT&T and reimagine the communications and technologies that connect the world. Our Chief Security Office ensures that our assets are safeguarded through truthful transparency, enforce accountability and master cybersecurity to stay ahead of threats. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won't just imagine the future—you'll create it.

Key Roles and Responsibilities

• Lead enterprise compliance programs supporting SOX, PCI, HIPAA, ISO, SOC, and other regulatory requirements.
• Serve as the primary liaison between control owners, business stakeholders, external auditors, and regulatory organizations.
• Oversee audit planning, evidence collection, control testing, remediation management, and audit execution activities.
• Provide executive-level reporting on audit progress, compliance risks, remediation activities, and program performance.
• Direct issue management and escalation processes to ensure timely resolution of compliance and control concerns.
• Lead governance initiatives that enhance control owner accountability and strengthen enterprise risk management practices.
• Establish and maintain compliance tools, automation capabilities, and evidence management platforms to improve operational effectiveness.
• Champion the migration and adoption of ServiceNow GRC and other common technology platforms that advance standardization and risk reduction.
• Develop and execute a long-term roadmap aligned with enterprise Technical Risk Management objectives.
• Drive the strategic adoption of AI and automation across the compliance program to enhance evidence management, audit readiness, workflow efficiency, and overall compliance effectiveness.
• Provide leadership on AI governance, controls, and compliance requirements while promoting innovative solutions that improve user experience, strengthen risk management, and reduce operational cycle times.

Qualifications

• Master’s degree in Cybersecurity, Information Systems, Engineering or related fields.
• 5-8 years of experience in cybersecurity, technical risk management, IT compliance, audit management, or related disciplines.
• Experience leading teams and managing complex cross‑functional compliance or risk programs.
• Strong understanding of IT control frameworks, regulatory compliance requirements, audit methodologies, and risk management principles.
• Experience managing external auditor relationships, consulting engagements, contracts, budgets, and project timelines.
• Demonstrated ability to influence stakeholders and drive organizational change in complex environments.
• Excellent communication, leadership, and executive presentation skills.
• Experience applying AI and automation technologies within cybersecurity, compliance, audit, or risk management functions.
• Experience with SOX, PCI, HIPAA, ISO, SOC, or similar compliance frameworks.
• Experience with Governance, Risk, and Compliance (GRC) platforms, including ServiceNow GRC.
• Professional certifications such as CISSP, CISA, CRISC, CGEIT, or related credentials.
• Strong program management and organizational transformation experience.

What You'll Bring

• Strategic leadership and organizational transformation expertise.
• Deep knowledge of cybersecurity compliance and technical risk management.
• Ability to balance regulatory requirements, operational efficiency, and business objectives.
• Passion for building teams, developing talent, and driving continuous improvement.
• A forward-thinking approach to leveraging AI, automation, and emerging technologies to strengthen compliance and risk management outcomes.

Compensation

Our Assoc Director‑Cybersecurity jobs earn between $171,000.00 - $256,400.00 USD Annual.

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Location and Schedule

Weekly Hours: 40

Time Type: Regular

Location: USA:NC:Charlotte / Ibm Dr - Adm:8505 Ibm Dr Salary Range: $171,000.00 - $256,400.00

Equal Opportunity Statement

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

About AT&T

We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven't stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—and at AT&T, we create connections that change the world.