Associate Director, Communications Systems & Analytics

Ennoble Care; Arlington (VA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401(k) with company match

Payactiv: pay-on-demand

Job summary

A healthcare service provider is looking for an Associate Director of Communications Systems in Arlington, VA. The successful candidate will manage Dialpad and Zoho CRM platforms, automate processes, and create analytics dashboards to support clinical operations and executives. A strong background in cloud communications, CRM administration, and analytics is required. This role offers competitive compensation and the opportunity to work closely with leadership in a rapidly growing company.

Qualifications

• 3+ years of experience administering a cloud communications platform.
• 2+ years of experience administering a CRM, preferably Zoho CRM.
• Hands-on experience building workflow rules and automations.

Responsibilities

• Manage user provisioning and system configuration on Dialpad and Zoho.
• Build performance dashboards for operations leadership.
• Leverage AI tools to automate workflows and reporting.

Skills

Cloud communications platform management

CRM automation skills

SQL query writing

Analytical skills

Excellent communication

Attention to detail

Tools

Dialpad

Zoho CRM

Power BI

Job description

A healthcare service provider is looking for an Associate Director of Communications Systems in Arlington, VA. The successful candidate will manage Dialpad and Zoho CRM platforms, automate processes, and create analytics dashboards to support clinical operations and executives. A strong background in cloud communications, CRM administration, and analytics is required. This role offers competitive compensation and the opportunity to work closely with leadership in a rapidly growing company.