Associate Director, Commercial Learning & Development

BioSpace; King of Prussia (PA); Hybrid; USD 170,000 - 210,000; Full time

Job summary

CSL Behring in King of Prussia, PA is seeking an Associate Director, Commercial Learning & Development to lead learning strategies for a therapeutic area, partnering with Marketing and Sales to translate business needs into training. This hybrid role requires three onsite days weekly and leadership of cross-functional teams.

You will design and deliver in-person and digital training, manage budgets and vendors, assess needs, and measure impact with ROI metrics.

Qualifications

• Bachelor's degree in business, Education, or Organizational Development (master's degree preferred).
• 5 to 8+ years' experience in pharmaceutical/biotech commercial sales, marketing, and training, including prior people leadership.
• Strong expertise in adult learning principles, cross-functional consulting, virtual/in-person facilitation, and data-driven impact analysis.
• Strong strategic thinking and analytical skills to identify learning needs and influence stakeholders around solutions using qualitative and quantitative data.
• Strong people management skills and ability to lead in a matrix.
• Excellent facilitation and presentation skills.
• Strong written and verbal communication skills (English required).
• Strong project management expertise, including ability to effectively manage multiple projects with conflicting priorities.

Responsibilities

• Partner with Marketing and Sales leadership to develop learning strategies that deliver outcomes tailored to business needs. Integrate a cross-functional team approach to learning strategies as appropriate.
• Oversee the end-to-end creation and delivery of in-person, digital, and virtual training methodologies. Implement creative approaches to engage adult learners across new hire and advanced training, and national meeting workshops.
• Lead advanced development and training operations programs (e.g., New Hire Training, National Field Trainer, New RSM, Leadership Development, Learning Systems, etc.).
• Partner with Marketing and Sales leadership to diagnose performance gaps and conduct formal needs assessment surveys to prioritize training resources.
• Effectively set stakeholder expectations, manage program budgets, supervise external training vendors, and maintain a compliant training curriculum for assigned TA.
• Measure training effectiveness and return on investment (ROI) using performance data and key metrics.

Skills

Adult learning

Cross-functional consulting

Facilitation

Data analysis

Project management

English communication

Education

Bachelor's degree in business/Organizational Development

Master's degree preferred

Tools

Learning Systems

Job description

The Opportunity

Reporting to the Director, Commercial Learning & Development, as the Associate Director, Commercial Learning & Development, you will support all learning and development needs of an aligned Therapeutic Area (TA) and other training responsibilities as assigned.

This is a hybrid role, requiring three (3) days of onsite work weekly.

The Role

Strategy Execution

• Partner closely with Marketing and Sales leadership to develop learning strategies that deliver outcomes tailored to business needs. Integrate a cross-functional team approach to learning strategies as appropriate.

Program Design & Delivery

• Build a training plan that effectively translates TA/brand strategy into action for sales. Oversee the end-to-end creation and delivery of in-person, digital, and virtual training methodologies. Implement creative approaches to engage adult learners across new hire and advanced training, and national meeting workshops.

Assigned Programs

• Lead advanced development and training operations programs (e.g., New Hire Training, National Field Trainer, New RSM, Leadership Development, Learning Systems, etc.).

Needs Assessment

• Partner with Marketing and Sales leadership to diagnose performance gaps and conduct formal needs assessment surveys to prioritize training resources.

Team & Vendor Management

• Effectively set stakeholder expectations, manage program budgets, supervise external training vendors, and maintain a compliant training curriculum for assigned TA.

Impact Evaluation

• Measure training effectiveness and return on investment (ROI) using performance data and key metrics.

Your Skills & Abilities

• Bachelor's degree in business, Education, or Organizational Development (master's degree preferred).
• Minimum of 5 to 8+ years' experience in pharmaceutical/biotech commercial sales, marketing, and training, including prior people leadership. Prior training experience strongly preferred.
• Strong expertise in adult learning principles, cross-functional consulting, virtual/in-person facilitation, and data-driven impact analysis.
• Strong strategic thinking and analytical skills to identify learning needs and influence stakeholders around solutions using qualitative and quantitative data.
• Strong people management skills and ability to lead in a matrix.
• Excellent facilitation and presentation skills.
• Strong written and verbal communication skills (English required).
• Strong project management expertise, including ability to effectively manage multiple projects with conflicting priorities.

Working Conditions

• This is a hybrid role, requiring three (3) days of onsite work in King of Prussia weekly.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands and fingers to handle or touch/feel; and reach with hands and arms.

Travel Requirements

• 25-30% travel in domestic and regional locations.

About CSL Behring

CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients' needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.

CSL Behring operates one of the world's largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries.

To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit https://www.csl.com/ and CSL Plasma at https://www.cslplasma.com/.

Our Benefits

For more information on CSL benefits visit How CSL Supports Your Well-being | CSL.

You Belong at CSL

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.

To learn more about inclusion and belonging visit https://www.csl.com/careers/inclusion-and-belonging

Equal Opportunity Employer

CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.