Associate Director, Clinical Services — $8K Sign-On

Jewish Family Services of WNY; Buffalo (NY); On-site; USD 73,000 - 80,000; Full time

Benefits offered by this job

Health insurance

401k retirement plan

Paid time off

Job summary

Jewish Family Services of Western New York seeks an Associate Director of Clinical Services to lead MHOTRS and CTI programs, ensuring trauma-informed, person-centered care. You will supervise clinical staff, coordinate with psychiatric and care management teams, and uphold regulatory standards while supporting community-based services.

The role emphasizes staff development, program performance, and strong collaboration with agency leadership to meet client and community needs.

Qualifications

• Master's degree or higher in a behavioral health field.
• Licensure as required by NYS for the role.
• Experience leading multidisciplinary behavioral health teams.
• Proficiency with EHR and data-driven quality improvement.

Responsibilities

• Provide clinical leadership and supervision for MHOTRS and CTI programs.
• Ensure regulatory compliance and quality of clinical documentation.
• Coordinate care across behavioral health, medical, and community partners.
• Develop staff through coaching, training, and performance management.
• Monitor program metrics, access to care, and staff caseloads.
• Foster trauma-informed, person-centered, culturally responsive care.

Skills

Clinical supervision

Leadership

Care coordination

EHR proficiency

Complex mental health experience

Education

Master's degree in Social Work, Mental Health Counseling, Psychology, or related field

Tools

Electronic Health Records (EHR)

Job description

Jewish Family Services of Western New York seeks an Associate Director of Clinical Services to lead MHOTRS and CTI programs, ensuring trauma-informed, person-centered care. You will supervise clinical staff, coordinate with psychiatric and care management teams, and uphold regulatory standards while supporting community-based services.

The role emphasizes staff development, program performance, and strong collaboration with agency leadership to meet client and community needs.