Associate Director, Client Development

Spectraforce Technologies, Inc.; Raleigh (NC); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer matching

Unlimited PTO

Reimbursements for gym memberships and

cell phone expenses

Job summary

Spectraforce Technologies, Inc. in Raleigh, NC is seeking an Associate Director of Client Development to lead a regional Client Development team and expand strategic relationships with existing clients.

You will hire and mentor team members, manage SLAs, drive revenue growth and margin, forecast budgets, and explore new opportunities while delivering superior client satisfaction. This role requires a proven sales background, at least seven years of professional experience, and strong leadership,

Qualifications

• Seven years of professional experience required.
• Minimum three years leading and managing a team.
• Proven sales experience with ability to expand market(s) or region(s).
• Subject matter expert in account management, recruiting, hiring, mentorship and training.

Responsibilities

• Oversee Client Development team across specified geographic region.
• Hire, mentor and manage team members for optimum account performance and profitability.
• Manage client performance expectations including SLA's to ensure absolute client satisfaction.
• Provide strategic, proactive improvements to current client performance.
• Grow the presence of SPECTRAFORCE through building revenue, GM and market share.
• Establish the budget and forecast for specified geographic region annually.
• Effectively manage and track revenue and gross margin goals in geographic region.
• Identify opportunities to increase overall GM and Net Margins.
• Continually explore new opportunities with clients.
• Perform other duties assigned.

Skills

Sales

Team leadership

Account management

Business development

Negotiation

Communication skills

Microsoft Office Suite

Education

High school diploma/GED

Tools

Microsoft Office Suite

Job description

Who We Are:

• SPECTRAFORCE is at the forefront of redefining the staffing, technology, and consulting sectors. Privately and diversity-owned, we're among the fastest-growing firms in the US, on a short-range mission to hit the $1B revenue mark. Our success is rooted in the principle of human connection, epitomized by our NEWJOBPHORIA ethos - the joy and freedom in work that empowers our team and clients to excel.

The Opportunity:

• The Associate Director of Client Development is responsible for overseeing the designated market/territory and managing a Client Development team. This role is responsible for oversight of existing clients and ensuring successful expansion of client relationships to capitalize on revenue opportunities.

A Glimpse Into Your Day:

• Oversee Client Development team across specified geographic region
• Hire, mentor and manage team members for optimum account performance andprofitability
• Manage client performance expectations including SLA's to ensure absolute clientsatisfaction
• Provide strategic, proactive improvements to current client performance
• Grow the presence of SPECTRAFORCE through building revenue, GM and market share
• Establish the budget and forecast for specified geographic region annually
• Effectively manage and track revenue and gross margin goals in geographic region
• Identify opportunities to increase overall GM and Net Margins
• Continually explore new opportunities with clients
• Perform other duties assigned

Who You Are:

• High school diploma/GED
• Minimum seven (7) years professional experience required
• Minimum three (3) years leading and managing a team
• Proven sales experience; ability to lead and expand market(s) and/or region(s)
• Demonstrated ability to increase GM and motivate team members to achieve their goals.
• Subject matter expert in account management, recruiting, hiring, mentorship, and training
• Ability to provide strategic thought leadership, build strong relationships, and handlenegotiations tactfully and successfully
• Exceptional verbal and written communication skills including proven ability to developstrong rapport and relationships quickly
• Proficient with Microsoft Office Suite

Preferred Requirements

• Experience with global teams

Exclusive Benefits:

• A strong cultural environment, recognized by Inc. Best Workplaces and Women's Choice Awards, with 72% female leadership.
• Unlimited PTO policy
• A comprehensive suite of health, dental, vision, and other insurances
• 401(k) plans with employer matching
• Reimbursements for both gym memberships and cell phone expenses*

Equal Opportunity

SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at [e-mail] if you require reasonable accommodation.

*Please note that exact benefits and salary amounts are dependent on location, years of experience, and other factors.