Associate Director, Business Systems

Hw3 Llc; Boston (MA); On-site; USD 180,000 - 230,000; Full time

Job summary

Hw3 Llc in Boston, MA seeks a senior leader to own the strategy, roadmap and execution of commercial business systems supporting a global heme cell & gene therapy portfolio. You will lead the order management system and other key commercial tools, partnering with IT and regional/global stakeholders to translate business needs into scalable solutions.

Ideal background includes 8+ years delivering customer-facing digital programs or related technology initiatives, with Pharma/biotech and

Qualifications

• Bachelor's degree in a relevant discipline.
• 8+ years delivering customer-facing digital programmes or related technology initiatives.
• Pharma/biotech and GxP-regulated systems experience strongly preferred.

Responsibilities

• Own the strategy, roadmap and execution of commercial business systems.
• Lead the order management system and other key commercial tools/processes.
• Partner with IT and regional/global stakeholders to translate business needs into scalable systems.
• Work cross-functionally with Commercial, Manufacturing, Quality, Technology and external partners.
• Ensure systems meet GxP requirements, controls and documentation standards.
• Lead digital transformation and continuous improvement initiatives.
• Drive change management and user adoption of new systems.

Skills

Stakeholder management

Strategic planning

Analytical thinking

Cross-functional collaboration

Change management

Business systems

Education

Bachelor's degree

Job description

• 12 month initial contract - Extention likely up to 3 years
• Up to $105 per hour - W2 Only
• Own the strategy, roadmap and execution of commercial business systems supporting a global Heme Cell & Gene Therapy portfolio
• Lead the order management system and other key commercial tools/processes
• Own product vision, roadmap and prioritisation for Heme commercial capabilities
• Partner with IT and regional/global stakeholders to translate business needs into scalable systems and solutions
• Work cross-functionally with Commercial, Manufacturing, Quality, Technology and external manufacturing partners
• Ensure systems and processes meet relevant GxP requirements, controls and documentation standards
• Lead digital transformation, system integration and continuous improvement initiatives
• Drive change management, stakeholder engagement and user adoption of new systems/capabilities
• Support the scaling of an autologous gene therapy across 9+ global markets
• Strong experience working in complex, matrixed organisations with multiple senior stakeholders
• Strong analytical, strategic planning and problem-solving skills
• Ability to translate complex technology/digital concepts into practical business solutions
• Typically 8+ years' experience delivering customer-facing digital programmes, business systems or related technology initiatives
• Bachelor's degree in a relevant discipline
• Pharma/biotech and GxP-regulated systems experience strongly preferred
• Ideal background: Business Systems / Product Management / Digital Transformation / Commercial Technology within a regulated life sciences environment