Associate Director - Business Solutions Global MES – PharmaSuite & PMX

BioSpace; Indianapolis (IN); On-site; USD 132,000 - 193,600; Full time

Benefits offered by this job

Company-sponsored 401(k)

Pension

Comprehensive benefits program

Job summary

A global healthcare leader based in Indianapolis seeks an Associate Director for Business Solutions. This role involves overseeing a team for MES deployment, collaborating with various stakeholders, and managing project budgets. The ideal candidate has a bachelor's degree in Computer Science, at least 5 years of experience in MES management, and strong leadership skills. The position demands effective communication with stakeholders and may require occasional travel. Influence and collaboration are key to ensuring project success.

Qualifications

• Minimum 5 years managing MES deployment.
• Experience in Pharma and GMP Manufacturing.
• Proven leadership experience in managing cross-functional teams.

Responsibilities

• Manage a team of resources for MES solutions.
• Collaborate to develop regional project plans.
• Oversee regional MES support and SLA management.

Skills

Stakeholder management

Leadership

Communication

Education

Bachelor’s degree in Computer Science

Tools

PMX

PharmaSuite

Syncade

Job description

Associate Director - Business Solutions Global MES – PharmaSuite & PMX

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At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

As the Global MES Associate Director, you will guide a team of resources (both direct and indirect) through the evaluation and design of solutions, the creation and execution of project plans, and the management of the project's budget. Success in this role requires tight collaboration, influence, and effective communication with key partners and stakeholders at all levels of the organization.

In addition to technical leadership, as Associate Director you will have administrative responsibilities for direct reports within the organization. This includes performance management, talent management, human resource planning, and coaching.

Key Responsibilities

• People: Responsible for supervising MES system, platform, and data engineers, as well as the regional Service Delivery Lead. Include performance and talent management, HR planning, and coaching.
• Collaborate with the PharmaSuite Program Leader to develop and execute comprehensive regional project plans, working closely with sites to establish deployment schedules that anticipate future site needs, align with industry trends, and support the organization’s strategic direction.
• Oversee regional MES support, ensuring effective service level agreements (SLAs), robust support processes, and efficient management of PharmaSuite deployments.
• Lead regional budget planning, financial management, and strategic business planning, ensuring projects are delivered within approved budgets.
• Build and maintain strong partnerships with local and global stakeholders, including Site Leadership, MQ Tech@Lilly, DC Tech@Lilly, and other partnering organizations.
• Manage and nurture relationships with software vendors and service providers at the project level, ensuring alignment with organizational goals and leveraging industry best practices for Pharma MES implementations.
• Drive continuous improvement initiatives and implement best practices to balance local site needs with scalable, global support solutions.

Basic Requirements

• Education: Bachelor’s degree in Computer Science, Engineering or related field.
• Experience: Minimum 5 years managing MES deployment (PMX, PharmaSuite, Syncade).
• Skills: Strong stakeholder management and communication. Excellent communication and leadership skills to interact with stakeholders at all levels of the organization.
• Experience in Pharma and GMP Manufacturing.

Additional Preferences

• Experience managing programs/projects in the pharmaceutical business. Previous experience managing software vendor and service providers.
• Leadership Skills: Proven leadership experience in managing cross-functional teams.
• Industry Engagement: Active participation in industry forums and standards organizations.

Other Information

• Role is Monday through Friday and based on-site. Must be flexible in providing support to accommodate other inputs (production schedules, shutdowns, etc.).
• As this position serves a global organization, occasional off hours and weekend work is expected.
• Regional and international travel will be needed to meet with vendors, project resources, and manufacturing sites implementing the system.
• Role will be based in Indianapolis IN.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is $132,000 - $193,600. Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities). Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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