MES Engineer

Eli Lilly and Company; Concord (NC); On-site; USD 66,000 - 158,000; Full time

Job summary

Lilly in Concord, NC seeks a MES Engineer to support, develop and deploy manufacturing execution systems and equipment for GMP environments, translating business needs into IT solutions.

The role focuses on compliance, validation, and collaboration with global teams to optimize digital tickets and MES workflows on site. Expect 10-15% travel, on-call duties, and a strong emphasis on quality and regulatory requirements.

Qualifications

• Bachelor of Science degree in IT, Chemistry, Pharmacy, Science, Engineering, or related field.
• 2+ years of relevant work experience in information technology, engineering, business support or related areas.
• Experience working with a MES in GMP setting (e.g. PharmaSuite).
• Ability to effectively communicate with business stakeholders and IT subject matter experts, understanding and speaking the language of both.
• Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not sponsor work authorization or visas for this role.

Responsibilities

• Understand manufacturing processes and translate into IT requirements for MES.
• Support and deploy MES applications to meet business needs.
• Ensure regulatory, legal, or quality requirements are complied with.
• Collaborate with Global next generation MES team and third parties during validation.
• Lead delivery and support of digital solutions from the site perspective.
• Manage site agenda and workload to ensure timely delivery.

Skills

Effective communication

Problem solving

Regulatory awareness

Influence without authority

Education

Bachelor of Science in IT/Engineering/related field

Tools

PharmaSuite

Job description

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.

The MES Engineer supports, develops and/or deploys manufacturing execution systems and equipment to fulfill business needs. Provide in-depth support for new and existing manufacturing applications, systems and equipment relying on applicants' business area knowledge and computer skills. Solves existing system problems, analyzes information designs, programs and/or implements new systems or enhancements to existing systems in accordance with company standards and guidelines.

Key Objectives/deliverables

• Develop application knowledge and business context
• Be an expert and resource in the business use of Manufacturing Execution System (MES) applications
• Accurately translate business processes, which may span multiple areas, into technical terms, and vice versa
• Leverage knowledge and communication of/with the business to create or update electronic execution tickets
• Build and maintain awareness and knowledge of regulatory, legal, or quality requirements impacting the business areas, and ensure that solution requirements comply
• Assist the Global next generation MES team and third parties in the validation of the MES System during the deployment of the application in the site
• Lead the delivery and support of digital solutions and electronic tickets from the site perspective
• Work with the business to identify and capture new opportunities, improve processes, and optimize the value MES can provide
• Work with the business to define changes to our manufacturing process that have an impact into our electronic tickets and make the appropriate changes
• Manage the manufacturing area agenda and workload to ensure correct delivery and prioritization
• Effectively influence the business to drive value and to implement the appropriate digital solutions, and challenge different levels of the organization
• Provide status reporting and manage issue escalations
• Produce and maintain local project and validation documentation
• Ensure systems remain in a validated state and manage their lifecycle through releases, recapitalization, and retirement
• Ensure the incident, problem, configuration, and change/release management are all accomplished in alignment with and understanding of business need

Basic Requirements

• Bachelor of Science degree in IT, Chemistry, Pharmacy, Science, Engineering, or related field
• 2+ years of relevant work experience in information technology, engineering, business support or related areas
• Experience working with a MES in GMP setting (e.g. PharmaSuite)
• Ability to effectively communicate with business stakeholders and IT subject matter experts, understanding and speaking the language of both
• Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1.

Additional Skills/Preferences

• Prior work experience working in pharma or other GMP setting
• Prior experience working in information security and/or cyber security
• Demonstrated ability to influence without authority
• Solid knowledge of Computer System Validation process
• Demonstrated ability to analyze, anticipate, and resolve complex issues (technical, operational, or business-related) through sound problem-solving skills
• Effectively prioritize and elevate issues
• Demonstrated learning agility and curiosity
• Demonstrated ability to understand manufacturing business processes and convert into IT requirements/solutions
• Demonstrated ability to evaluate, facilitate, and drive towards risk-based decision making
• Desire and ability to communicate using a variety of methods in diverse forums
• Strong account management skills, including research, listening, effective communication and presentation

Additional Information

• Position is located in Concord, North Carolina
• Full time position onsite, with occasional on call.
• 10% -15% Travelling and occasional off hours and weekend work is expected

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at Lilly (BE@Lilly), Chinese Culture Network (CCN), EnAble, Evolve, Lilly Indian Network (LIN), Organization of Latinx at Lilly (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women’s Initiative for Leading at Lilly (WILL).

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is $66,000 - $158,400. Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities). Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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