Associate Director, Business Services & Operations

COD; Northbrook (IL); On-site; USD 95,000 - 125,000; Full time

Job summary

The Associate Director of Business Services at COD partners with the Director of Finance and Operations to uphold financial integrity, regulatory compliance, and service quality across facilities and resources. Responsibilities include procurement, fleet management, audit support, payroll oversight, and Medicaid billing.

The role requires a Bachelor’s degree in finance, accounting, or business administration, with five years of relevant experience; an MSA is preferred.

Qualifications

• Bachelor’s degree in finance, accounting or business administration required.
• MSA degree preferred but not required.
• Minimum of five years of progressively responsible experience in finance, accounting or operations.
• GAAP knowledge as applied to nonprofit organizations.
• Experience with Medicaid billing, government-funded programs, grants and reimbursements preferred.
• Experience supervising staff.
• Strong budgeting, financial reporting, internal controls and compliance knowledge.
• Strong analytical, organizational, communication and problem-solving skills.
• Proficiency with Microsoft Office, Excel, accounting software and electronic billing systems.
• Excellent organizational and communication skills.
• Ability to handle multiple tasks, delegate work and meet deadlines.
• Valid Illinois Driver’s license, clean driving record and vehicle insurance.
• Experience working with organizations serving individuals with disabilities preferred.

Responsibilities

• Partner with Director of Finance and Operations to ensure financial stability and regulatory compliance.
• Oversee facilities management and safety procedures; coordinate fleet management.
• Lead procurement and vendor negotiations; build strong relationships with vendors and internal teams.
• Prepare audit reviews and required reports for PACE and program management.
• Monitor payroll in Director’s absence and oversee Medicaid billing and revenue.
• Assist employees with benefits questions and enrollment procedures.
• Support budgeting, internal controls and compliance efforts.
• Manage multiple duties and ensure timely completion of tasks.
• Lead and supervise staff; drive service quality and efficiency.
• Perform other duties as assigned.

Skills

Procurement & negotiation

Organization & planning

Communication & problem-solving

Fleet management

Audit preparation & reporting

Vendor management

Payroll monitoring

Medicaid billing knowledge

Benefits administration

Multitasking & deadlines

Education

Bachelor’s degree in finance, accounting, or business administration

MSA degree (preferred)

Tools

Microsoft Office

Excel

Accounting software

Electronic billing systems

Job description

The Associate Director of Business Services at COD partners with the Director of Finance and Operations to uphold financial integrity, regulatory compliance, and service quality across facilities and resources. Responsibilities include procurement, fleet management, audit support, payroll oversight, and Medicaid billing.

The role requires a Bachelor’s degree in finance, accounting, or business administration, with five years of relevant experience; an MSA is preferred.