Associate Director, Bank Risk Manager

First Command Financial Services, Inc.; Fort Worth (TX); Hybrid; USD 120,000 - 180,000; Full time

Job summary

First Command Financial Services, Inc. is seeking an Associate Director, Bank Risk Manager to lead operational and regulatory risk management for the bank.

You will partner with business leaders and control functions to identify, assess, monitor, and report risks while ensuring effective controls and risk-informed decision making. You will strengthen the risk management framework through risk assessments, issue management, analytics, regulatory change monitoring, and emerging risks, supporting

Qualifications

• Bachelor's degree in finance, Economics, Business Administration, or related field required.
• 10+ years of experience in regulatory compliance, operational risk management, internal audit or related risk functions within a community bank or credit union.
• 3+ years of leadership experience required; experience building and coaching a team strongly preferred.
• Certifications such as CRCM, CRM, PRM, FRM, CRMA, CAMS or other relevant banking/risk certifications preferred.

Responsibilities

• Support compliance and operational risk management program for assigned banking activities.
• Assess and document risks across deposits, payments, consumer-facing processes, third-party relationships, and technology-enabled activities.
• Escalate emerging risks, issues, and control weaknesses to leadership.
• Leverage data analytics and risk reporting to identify themes and support risk-informed decisions.
• Assist in continuous improvement of risk management processes, control enhancements, and testing.
• Evaluate risks from audits and examinations and track remediation efforts.
• Provide risk guidance for projects, process changes, and system implementations.

Skills

Regulatory compliance

Operational risk

Leadership

Risk analytics

Regulatory knowledge

Education

BA/BS in finance or related

Tools

Jack Henry

FIS

Office 365

Job description

Job Description

How will this role impact First Command?

Reporting to the Director, Risk Management, the Associate Director, Bank Risk Manager serves as a senior second-line risk leader responsible for overseeing operational and regulatory risk management activities across First Command Bank. This role partners closely with business leaders, control functions, and executive management to identify, assess, monitor, and report risks; evaluate the effectiveness of controls; and provide independent challenge to support sound risk-informed decision-making. The Associate Director plays a key role in strengthening the Bank's risk management framework through risk assessments, control oversight, issue management, risk analytics, regulatory change monitoring, and emerging risk identification. The position supports the Bank's ability to operate within established risk appetite, maintain regulatory compliance, and enhance resilience while enabling the achievement of strategic and business objectives.

Job Description

How will this role impact First Command?

Reporting to the Director, Risk Management, the Associate Director, Bank Risk Manager serves as a senior second-line risk leader responsible for overseeing operational and regulatory risk management activities across First Command Bank. This role partners closely with business leaders, control functions, and executive management to identify, assess, monitor, and report risks; evaluate the effectiveness of controls; and provide independent challenge to support sound risk-informed decision-making. The Associate Director plays a key role in strengthening the Bank's risk management framework through risk assessments, control oversight, issue management, risk analytics, regulatory change monitoring, and emerging risk identification. The position supports the Bank's ability to operate within established risk appetite, maintain regulatory compliance, and enhance resilience while enabling the achievement of strategic and business objectives.

What will the employee do in this role?

• Support the compliance and operational risk management program for assigned banking activities, providing practical risk guidance that supports and informs business objectives.
• Assess and document risks across banking operations, including deposits, payments, consumer-facing processes, third-party relationships, operational resilience, and technology-enabled activities.
• Assist in evaluating emerging risks, recurring issues, and control weaknesses to determine matters requiring escalation to Business leaders and Risk Management leadership.
• Leverage data analytics, risk reporting, and business intelligence to identify emerging risk themes, assess the impact of regulatory developments and industry trends, and provide insights that support risk management, business decision-making, and enterprise risk reporting.
• Assist in continuous improvement efforts related to risk management processes, control enhancement initiatives and control testing.
• Support in evaluating risks surfaced from audits, examinations, findings and assessing the effectiveness of the proposed remediation activities.
• Provide support for projects, process changes, and system implementations by evaluating assumptions and dependencies and communicating significant risks to business stakeholders and the Director, Risk Management.
• Help provide coaching, guidance, and risk management expertise to team members and business partners to promote sound decision-making and consistent risk management practices.

What roles will this employee lead?

• Supervise all job activities of the bank risk management team.

What skills and qualifications do you need?

Education

• Bachelor's degree in finance, Economics, Business Administration, or related field required.

Work Experience

• 10+ years of experience in regulatory compliance, operational risk management, internal audit or related risk functions within a community bank or credit union.
• 3+ years of leadership experience required. Experience building out and coaching a team strongly preferred.

Certifications

• One or more of the following certifications are required: Certified Regulatory Compliance Manager (CRCM), Certified Risk Manager (CRM), Professional Risk Manager (PRM); Financial Risk Manager (FRM); Certified Risk Management Assurance (CRMA); Certified Anti-Money Laundering Specialist (CAMS), or other relevant banking or risk management certifications.

Required Knowledge, Skills And Abilities

• Demonstrated ability to build and maintain effective working relationships across all levels of the organization, partnering with business units and control functions to support risk-informed decision-making and achieve organizational objectives.
• Ability to evaluate risks from an enterprise-wide perspective and identify risk interdependencies across business functions.
• Demonstrated ability of assessing risk, control evaluation, and cross-functional risk identification activities.
• Strong knowledge of banking regulations and regulatory expectations (e.g., OCC, FDIC, FFIEC) and operational risk management frameworks.
• Strong analytical, problem-solving and communication skills, with the ability to translate complex risk concepts into actionable insights.
• Knowledge of information technology terminology, concepts and practices.
• Must consistently ensure corporate financial well-being by appropriately applying company policies, accounting principles, risk management, internal controls, and legal and regulatory requirements.
• Demonstrated ability to operate autonomously, manage competing priorities, and make well-reasoned decisions.
• Must have effective project management skills.
• Must easily adapt to changes in procedures, workloads, personnel, equipment problems, etc.
• Must use sound judgment in handling confidential and/or sensitive information.
• Extensive knowledge of Jack Henry, FIS and Microsoft Office365 software.

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