Associate Director, ASC Operations

Surgical Center Solutions, LLC; Lawrenceville (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

Summit Spine and Joint Centers (SSJC) is seeking an Associate Director of ASC Operations to lead daily operations across our surgery centers, with a strong focus on Georgia locations. This role reports to the Vice President of ASC Operations and drives process improvements, staff development, and regulatory compliance.

The ideal candidate has 5+ years in healthcare operations management, experience with EHR systems (preferably eClinicalWorks), and a Bachelor's degree, with a Master’s preferred.

Qualifications

• 5+ years of healthcare operations management experience.
• Experience using eClinicalWorks strongly preferred.
• Experience with regulatory certification processes preferred.

Responsibilities

• Provide leadership for daily ASC operations, setting goals and procedures for all centers (GA-focused).
• Project-manage initiatives to support process improvement and P&L growth.
• Develop and implement long-range plans with staff development in mind.

Skills

Microsoft Office

EHR proficiency

HIPAA compliance

Communication skills

Leadership

Education

Bachelor's degree

Master’s degree preferred

Tools

EClinicalWorks

Regulatory compliance knowledge

Job description

• Employee Type FT Exempt

Description

Company Overview:

Summit Spine and Joint Centers (SSJC) is a rapidly growing, multi-state Interventional Pain Management group practice providing integrated clinical, surgical, and imaging services. With clinic locations across Georgia, North Carolina, South Carolina, Tennessee, and Florida, our care teams include acquired groups Integrated Pain Solutions in North Carolina, Savannah Pain Management in Georgia, and Southeast Neurology and Pain Management in Florida, all operating as part of the SSJC organization. As one of the largest single-specialty practices in the nation, we are committed to collaboration, high-quality patient-centered care, and supporting our teams as we continue to expand to serve more patients. We are seeking motivated, qualified professionals to join us in delivering exceptional care across our growing network.

Summary of Position:

Reporting to and working in conjunction with the Vice President of ASC Operations, the Associate Director serves as a key Operations leader for our surgery centers. Responsible for leading, supporting, and otherwise coordinating operations across all ASCs, the Associate Director will have an especially strong focus on our established centers in Georgia. The ideal candidate will also have strong background in healthcare operations, with a particular focus on surgical procedures and surgery centers.

Responsibilities

• In conjunction with the VP of ASC Ops, provide leadership for daily general ASC operations, establishing and implementing goals, objectives, policies, procedures, and systems for all aspects of the surgery centers across the entire SSJC portfolio, concentrated in Georgia.
• Project manage initiatives as directed by the VP of ASC Operations or COO, contributing to process improvement and positive P&L growth
• Develop and implement long-range plans with a focus on employee improvement and growth
• Participates in the selection and training of ASC staff to promote positive workplace performance
• Participates in staff supervision, performance evaluation, merit increases, and disciplinary actions
• Serve as a liaison between senior leadership and employees, promoting staff performance improvement while ensuring leadership is aware of all staff feedback
• Partner and collaborate with physicians, mid-level providers, and Administration to ensure surgical standards, regulatory requirements, and operational workflows support the overall company mission
• Assist in the development and maintenance of de novo surgery centers
• Serves as a liaison between ASCs and external agencies as needed
• Performs other duties as assigned.

Skills And Abilities

• Proficiency with Microsoft Office applications, including Word, Outlook, PowerPoint, and Excel
• Ability to become a core trainer and super user of EHR (EClinicalWorks)
• Strong attention to detail and commitment to HIPAA
• Ability to work independently and as part of a small team
• Excellent communication skills, both verbal and written, with ability to read, write, and speak in English fluently. Multi-Lingual is appreciated
• Working knowledge of medical terminology and surgery center protocols
• Knowledge of principles and practices of planning and management sufficient to manage, direct, and coordinate the operation of a health care organization
• Skill in exercising a high degree of initiative, judgment, discretion, and decision-making to achieve ASC objectives
• Strong interpersonal, leadership, and problem-solving skills, and the ability to address issues with staff
• Emotional intelligence and manner while assessing performance of employees/performance standards, implementing change, ensuring accountability, and rewarding achievement

Education And Experience

• 5+ years of healthcare operations management experience required
• Experience using eClinicalWorks strongly preferred
• Experience with regulatory certification processes preferred
• Ability to travel to all ASC locations, as needed, required
• Bachelor's Degree required, Master’s degree preferred, or equivalent combination of education, training, and experience.

The employee must communicate professionally, respectfully, and effectively with patients, visitors, clinicians, coworkers, and vendors, including in busy, demanding, or stressful circumstances. The employee must maintain professional composure and consistently perform assigned duties throughout the scheduled work period; manage routine workplace stressors and feedback without disrupting patient care, patient-facing operations, or coworkers’ work; and use established de-escalation and escalation procedures when appropriate. The employee must exercise sound judgment; maintain appropriate workplace boundaries; receive and respond to routine feedback and direction; protect confidential patient and business information; and address patient or workplace concerns through established supervisory and safety procedures. These functions are essential to the position.