Associate Director, Analytics Client Success

Adelphi Group; New York (NY); Hybrid; USD 128,000 - 150,000; Full time

Job summary

Omnicom Health Market Access in New York, NY is seeking an Associate Director, Analytics Client Success. This client-facing role leads analytics-driven payer access initiatives for pharmaceutical manufacturers, sitting at the intersection of market access strategy, healthcare data, and client relationships.

You will manage day-to-day communications, lead analytics workstreams, translate datasets into actionable insights, and collaborate with strategy, analytics, and engineering teams to deliver

Qualifications

• 3-5+ years in pharma market access, healthcare consulting, or payer analytics.
• Prior client-facing consulting experience.
• Demonstrated ownership of projects and client relationships.
• Experience leading multi-stakeholder workstreams.
• Ability to translate data into business implications.
• Strong client communication and presentation skills.
• Executive presence with commercial pharma stakeholders.
• High organization and project management ability.
• Comfortable working in ambiguous environments.
• Ability to manage multiple concurrent programs.

Responsibilities

• Lead day-to-day client communications and manage expectations.
• Translate business questions into analytical approaches and outputs.
• Oversee analytics programs including: Coverage monitoring and dashboards.
• Coordinate cross-functional teams across strategy, analytics, engineering, and creative.
• Ensure quality control and validation of datasets and reporting.
• Support senior leadership with insights and client-ready materials.

Skills

Pharmaceutical market access

Client-facing consulting

Data translation to business insights

Cross-stakeholder leadership

Executive presence

Project management

Strong communication skills

Ambiguity tolerance

Multi-program management

Job description

Agency:

Omnicom Health Market Access

Job Function:

Data and Analytics

Job Subfunction:

Data Science and Analytics

Job Description:

Omnicom Health Market Access is a specialized market access network that helps life sciences brands navigate complexity and accelerate access for patients, providers, payers, and decision makers. Combining strategy, creative, analytics, and technology, the organization delivers integrated, data-driven solutions that turn insight into action. With more than 300 dedicated market access professionals and the support of Omnicom Health’s global capabilities, Omnicom Health Market Access helps brands bring life-changing treatments to the people who need them most.

Overview

Omnicom Health Market Access (OHMA) is seeking an Associate Director, Analytics Client Success to join the recently formed Digital & Analytics team. This is client-facing consulting role responsible for leading analytics-driven payer access initiatives for pharmaceutical manufacturer clients. The role sits at the intersection of market access strategy, healthcare data, and client relationship management.

This individual will manage day-to-day client communications, lead analytics workstreams, and translate complex healthcare datasets into clear business insights that inform coverage strategy, field pull-through, and commercialization decisions. The position requires strong understanding of payer dynamics, pharmaceutical market access, and data-driven decision making.

This is a hybrid account and analytics consulting role responsible for both execution and client ownership.

Responsibilities

Client & Account Leadership

• Serve as primary day-to-day contact for pharmaceutical manufacturer clients
• Lead recurring client meetings, status updates, and deliverable reviews
• Translate business questions into analytical approaches and outputs
• Manage expectations, timelines, and deliverable scope across multiple stakeholders
• Build trusted relationships with brand, market access, and field leadership teams
• Support Senior Director in strategic discussions and growth opportunities

Analytics Workstream Leadership

• Lead execution of analytics programs including: Coverage and formulary monitoring
• Marketaccess dashboards and reporting
• HCP targeting and segmentation
• Pull-through performance analytics
• Payeropportunity identification
• Interpret outputs from complex healthcare datasets and identify actionable insights
• Partner with analytics and engineering teams to ensure correct methodology and outputs
• Conduct quality control and validation of datasets and reporting

Data Translation & Strategy Support

• Support development of access insights and messaging under guidance of senior leadership
• Help clients understand basic payer coverage concepts, restrictions, and utilization patterns
• Connect analytics findings to practical field or account planning use cases
• Assist in development of presentations, summaries, and client-ready materials

Cross-Functional Project Management

• Coordinate across strategy, analytics, engineering, and creative teams
• Manage project timelines, dependencies, and deliverables
• Ensure compliance and documentation standards are met
• Identify risks early and proactively drive resolution

Required Qualifications

• 3-5+ years experience in pharmaceutical market access, healthcare consulting, or payer analytics
• Prior client-facing consulting experience (agency, consulting firm, or manufacturer support vendor)
• Demonstrated ownership of projects and client relationships
• Experience leading multi-stakeholder workstreams
• Ability to translate data into business implications
• Strong client communication and presentation skills
• Executive presence with commercial pharma stakeholders
• High organization and project management ability
• Comfortable working in ambiguous environments
• Ability to manage multiple concurrent programs

Preferred Qualifications

• Market access consulting (agency, HEOR consulting, access strategy firm, or commercialization vendor)
• Experience with market access datasets such as: Claims data (e.g., Komodo, Symphony, IQVIA)
• Coverage/formulary data (e.g., MMIT, Fingertip Formulary)
• TRx/NBRx data (IQVIA, Symphony)
• HCP targeting or segmentation analytics
• Understanding of payer coverage policy, PA/ST restrictions, and reimbursement dynamics
• Experience supporting field pull-through or access execution teams (KAMs, FAMs, sales ops)

$128,000 - $150,000

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers:

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.