Associate Director, Accounts

LE001 The.Team: SME, LLC; Boston (MA); Hybrid; USD 85,000 - 105,000; Full time

Benefits offered by this job

Professional Development

Generous Time Off

401k plan with contribution matching

Healthcare options

Commuter Benefits

Job summary

LE001 The.Team: SME, LLC in Boston is seeking an Associate Director, Accounts to contribute to client projects in a hybrid environment. You will lead integrated marketing campaigns and act as the primary contact for clients, ensuring exceptional performance and communication throughout.

The ideal candidate has 4-7 years of agency experience, a Bachelor’s degree, and exceptional interpersonal skills. The role offers a competitive salary and numerous benefits, including professional development opportunities and generous time off.

Qualifications

• 4-7 years of related work experience, ideally in an agency setting.
• People-centric with strong communication skills.
• Self-starter with experience in a high-energy environment.

Responsibilities

• Understand client’s business, marketing goals, and program objectives.
• Manage daily workflow and be the primary contact for clients.
• Compile data to demonstrate program performance.

Skills

Interpersonal skills

Organizational skills

Creative thinking

Communication skills

Education

Bachelor’s degree in marketing, communications, business or related field

Tools

Microsoft Outlook

Microsoft Excel

Adobe Creative Suite

Asana

Job description

Job Overview

The Role: Associate Director, Accounts

Hybrid environment - 3 days in office. Full‑time employment. The role is to actively contribute to client projects, playing a key role in all disciplines from strategic development to execution.

Key Responsibilities

• Exceptional understanding of each client’s business, marketing goals, and program objectives
• Apply marketing savvy and strategic thinking to solve unique business challenges for our clients
• Partner and work cross‑functionally with Next Gen Client Services, Production, Digital, and University Relations teams to develop and execute integrated marketing campaigns
• Manage daily workflow and serve as the primary, day‑to‑day point of contact for clients
• Provide comprehensive reporting that demonstrates program performance relative to campaign objectives
• Mentor direct reports to create best‑in‑class team, aligning on role clarity, professional development, goal setting and growth opportunities
• Build and manage project‑based budgets to achieve target profitability and efficient use of resources
• Identify areas of opportunity/organic growth within existing account base through real‑time assessment of program performance, consumer insights, feedback, and regular dialogue with client contacts
• Compile relevant qualitative and quantitative program data that demonstrates program performance relative to campaign objectives
• Support new business development through participation in agency brainstorming, sales operations, and budgeting exercises
• Contribute positively to agency culture by maintaining team morale and providing professional development paths for team(s)
• Perform other duties as assigned

Qualifications

• Bachelor’s degree in marketing, communications, business or a related field
• 4‑7 years of related work experience, ideally in an agency setting and with field marketing programs
• People‑centric with outstanding interpersonal, written, and oral communication skills
• Strong entrepreneurial spirit with the ability to thrive and stay organized in a high‑energy environment
• Self‑starter with experience balancing business acumen with creativity
• Creative thinker willing to travel “outside of the box” for the right solution(s)
• Proficient in Microsoft Outlook, Excel, Word, and PowerPoint
• Experience working with Adobe Creative Suite and project management tools (Asana, SharePoint, Workday, etc.) is a plus

What We Offer

• Professional Development: Learning and development programs, mentorship opportunities, and career advancement support
• Generous Time Off: Paid time off and holiday allowances
• Parental Leave: Paid parental leave
• Retirement Plan: 401k plan with contribution matching
• Healthcare: Medical, dental, vision, FSA/HSA, life and disability coverage options
• Ancillary benefits: Critical illness, identity protection, pet insurance, 529 plans and more
• Commuter Benefits: Access support for travel and commuting needs where available
• Base salary range: $85,000‑105,000 plus bonus potential, variable by market, location, experience, skills, role level, and budgetary considerations

Equal Opportunity Statement

THETEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in the provision of employment opportunities and benefits. THETEAM is proudly an equal opportunity employer.