Associate Director, Academic Advising & Success Coaching

Northwest Missouri State University; Maryville (MO); On-site; USD 52,000 - 70,000; Full time

Job summary

Northwest Missouri State University is seeking an Associate Director of Academic Advising & Success Coaching to oversee the advising and coaching team and align initiatives with student success goals.

The role requires a master's degree and several years of higher education leadership in advising and coaching, with strong communication and collaboration skills. The position is based on campus in Maryville, MO, with a focus on improving retention and academic outcomes.

Qualifications

• Master's degree in a related field.
• Three years of related higher education experience with progressive leadership in advising and coaching.
• Strong communication, leadership, technology, collaboration and planning skills.

Responsibilities

• Supervise the undergraduate on-campus academic advising and success coaching team.
• Lead professional development opportunities for advising staff and faculty advisors.
• Implement advising best practices to support student success and retention.
• Develop weekly communication plans and priorities for the team.
• Hire and train new advisors and success coaches and mentor junior staff.
• Coordinate scheduling and advising of new freshmen and caseload assignments.
• Review and assess the 77-150/155 curriculum annually and update as needed.
• Develop GA and peer mentor training and lead weekly sessions with TAs and PMs.
• Ensure probation students are enrolled and succeeding in Academic Recovery.
• Maintain up-to-date handbooks for advisors and share with stakeholders.
• Provide interventions for unique student situations and represent academics on BIT.

Skills

Communication

Leadership

Technology

Collaboration

Planning

Education

Master's degree

Job description

SALARY: $61,281.00

POSITION TITLE: Associate Director, Academic Advising & Success Coaching

DEPARTMENT: Academic Success and Retention

JOB DESCRIPTION

PRIMARY DUTY: This position will oversee the academic advising and success coaching team and work closely with the Director of Student Success and academic leadership to lead academic advising and success coaching efforts, and act as an advising resource for the institution, while ensuring alignment with institutional student success and retention goals.

ESSENTIAL FUNCTIONS

1. Supervise the undergraduate, on-campus academic advising and success coaching team.
2. Lead professional development opportunities for the undergraduate, on-campus academic advising and success coaching team and campus advising community, including faculty advisor training and professional development.
3. Remain aware and collaborate to implement academic advising best practices, including major exploration, introduction of career advising, and related initiatives that contribute to student success and retention.
4. Develop weekly communication plans, areas of focus and key priorities for undergraduate, on-campus academic advising and success coaching team.
5. Hire and train new members of the undergraduate, on-campus academic advising and success coaching team and serve as mentor for new academic advisor and success coaches.
6. Coordinate scheduling and advising of new freshman each year, including assignment of advising caseloads.
7. Ensure that 77-150/155 curriculum is reviewed and assessed annually, making updates as needed.
8. Work with undergraduate, on-campus academic advising and success coaching team and lead advisor to develop graduate assistant (GA) and peer mentor (PM) training and lead weekly meetings with success coaching graduate assistants and occasional sessions with peer mentors.
9. Ensure students on probation are enrolled and succeeding in the Academic Recovery program.
10. Maintain academic advising and success coaching handbooks for professional and faculty advisors. Ensure handbooks are up-to-date with current policies and practices and shared with campus stakeholders.
11. Provide interventions for unique student situations and represent academics on the Behavior Intervention Team (BIT).
12. Provide guidance and act as a resource on advising issues for campus.
13. Serve on committees representing student advising and academic interests.
14. Resolve problems and enhance various academic advising and success coaching processes, projects, procedures that impact student success and retention by employing critical thinking skills and creativity.
15. Identify opportunities for efficiency and effectiveness that exist within the academic advisor and success coaching role.
16. Contribute to the overall success of the Academic Success & Retention unit and Student Success Center by performing leadership and administrative tasks and other duties as assigned.

QUALIFICATIONS

Education: Master's degree in a related field

Experience: Three years of related higher education experience with progressive leadership experience working with undergraduate students with specific experience in academic advising, success coaching, and working with students from diverse backgrounds.

Skills: Excellent skills in communication (written, oral, and interpersonal with an emphasis in relating to student needs), leadership, technology, collaboration, learning strategies, planning and time management, problem analysis and resolution.

WORKING CONDITIONS

This position will work in an office environment with a work schedule determined based on service needs, which will sometimes include early morning, night, and/or weekend hours.

TYPICAL PHYSICAL DEMANDS

Ability to lift up to 20 pounds

COMMUNITY

Northwest Missouri State University located in Maryville, Missouri, a community of 12,000 with a diverse economy and a strong industrial base. Maryville is located 45 miles north of St. Joseph, Missouri, 90 miles north of Kansas City, Missouri, and 110 miles southeast of Omaha, Nebraska. For more information visit the city’s website at www.maryville.org.

UNIVERSITY

With an enrollment of more than 8,500 students, Northwest is a coeducational, primarily residential four-year university that offers a broad range of undergraduate and selected graduate programs on its Maryville campus and through Northwest Online. Founded in 1905, Northwest boasts a high retention rate and a graduation rate in the 95th percentile among its peers. Additionally, results of the Ruffalo Noel Levitz Student Satisfaction Inventory show Northwest students are more satisfied than students at national peers, and 78 percent of Northwest students report they would repeat their university experience, compared to 75 percent of students surveyed nationally at their respective institutions. Furthermore, the University is a national model for student success and career placement with 93 percent of bachelor’s degree earners and 98 percent of master’s degree earners securing employment or continuing their education within six months of completing a degree at Northwest, according to the most recent data. Northwest places a high emphasis on profession-based learning to help graduates get a jumpstart on their careers while maintaining competitive tuition rates and generous financial assistance to help minimize the financial barriers students may face when pursuing a college degree.

Students have opportunities to build their résumés with experiences on campus in nearly every area of study, including the Horace Mann Laboratory School, National Public Radio affiliate KXCV, the R.T. Wright Farm, Mozingo Outdoor Education Recreation Area, a partnership with the National Geospatial-Intelligence Agency or Knacktive, a student-driven integrated digital marketing communications agency. In conjunction with its emergency and disaster management program, Northwest organizes and hosts Missouri Hope, an annual mass casualty training exercise that attracts first responders and emergency workers from throughout the nation and provides hands‑on training in preparation for a natural disaster. The University’s vibrant and diverse learning community also offers more than 150 student organizations, and textbooks and a laptop are included in tuition, saving students an estimated $6,900 over four years. Northwest offers 1,200 student employment positions, allowing students to build professional skills through its internationally benchmarked student employment program. For more information about Northwest and its performance, visit www.nwmissouri.edu/aboutus/facts.

Northwest Office of Human Resources Administration Building 125 (First Floor) 660.562.1127 [e-mail]