Associate Director

SOME; Washington (District of Columbia); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Associate Director for their Property Management team. This pivotal role involves overseeing the daily operations of various property portfolios, ensuring high occupancy rates, and maintaining compliance with housing regulations. The ideal candidate will demonstrate strong leadership skills and a commitment to excellence in customer service. Join a mission-driven organization that is making a real difference in the lives of the homeless and poor in Washington, DC. If you are passionate about property management and want to contribute to a meaningful cause, this opportunity is for you.

Qualifications

• 5+ years of experience in Property Management, managing Affordable or Supportive Housing.
• Must possess CPM certification or pass exams within 1 year of employment.

Responsibilities

• Oversee day-to-day operations for multiple property portfolios.
• Manage contractors and assist with property improvement initiatives.
• Ensure compliance with federal, state, and property standards.

Skills

Leadership

Communication

Personnel Management

Customer Service

Problem-Solving

Education

Bachelor's degree in Business Administration

Bachelor's degree in Real Estate

Bachelor's degree in Public Administration

Tools

Property Management Software (Onesite)

Job description

SOME (So Others Might Eat) exists to help the homeless and poor of Washington, DC. With over 30 programs throughout the District of Columbia, we provide a wide spectrum of services to the most vulnerable individuals and families of our city. SOME’s affordable housing for families offers safe, dignified, and affordable apartments to families experiencing homelessness and/or poverty.

SOME (So Others Might Eat) is currently seeking a full-time Associate Director for our Property Management department.

Position Description: The Associate Director is responsible for overseeing the day-to-day operations for several portfolios of properties. Responsible for facilitating collaboration with programming, asset, and facilities staff. Responsible for managing contractors and assisting with property improvement initiatives. The Associate Director will provide support and input regarding budget development and implementation of the strategic plan. This position requires strong leadership, high integrity, and excellent communication.

Schedule: Monday through Friday, from 8 am - 4:30 pm, with the flexibility to work an evening or weekend shift to accommodate the needs of the business.

Required: Bachelor's degree in a related field (Business Administration, Real Estate or Public Administration) or equivalent knowledge; 5+ years of related work experience in Property Management. Experience as a manager of Affordable Housing or Supportive Housing. Must have excellent communication skills: the ability to clearly communicate with various audiences.

Preferred: LIHTC- Low Income Housing Tax Credit, Tax Credit Specialist certification. If the applicant does not possess certifications, he/she is required to take and pass the exams within 1 year of employment.

Required License/Certification: CPM (Certified Property Manager). If the applicant does not possess certifications, he/she is required to take and pass the exams within 1 year of employment.

Knowledge, Skills, and Abilities:

• Must be familiar with housing management, Low-Income Housing Tax Credit Program, HUD, Public Housing program/DCHA, and comply with Fair Housing laws.
• Demonstrate leadership abilities, excellent communication skills, and strong personnel management skills.
• Ability to effectively manage 6-10 communities in the assigned portfolio; responsible for the overall business results, which includes an emphasis on customer service, employee performance, and the implementation of department initiatives.
• Monitor a wide array of performance metrics and implement strategies to meet operational and leasing goals.
• Identify areas of improvement and possess the ability to communicate issues to the VP of Property Management.
• Knowledge of lease-up for new sites.
• Working knowledge of property management software such as Onesite.

Expected Contributions:

• Establish and maintain occupancy standards at the highest level achievable.
• Hire, supervise, and train property management staff, ensuring SOME culture throughout the department.
• Establish clear expectations for completion of general and preventative maintenance; monitor progress for compliance.
• Maintain contact with all site portfolios on a weekly basis.
• Meet federal, state, and property compliance standards. Review reports and assist with problem-solving.
• Reduce vacancy loss, ensure occupancy of 95%.
• Hold on-site managers accountable for the performance and operation of the asset and on-site personnel.
• Reduce rent delinquency, assist staff with ERAP and additional funding sources.
• Supervise the preparation of annual property budgets. Conduct quarterly property inspections with respective VP. Recommend policies and procedures to the VP. Attend monthly variance meetings with the property manager.
• Assist site-level employees with managing resident relations and resolving resident issues.

Reports to: Vice President, Property Management

To Apply: Go to our career page at https://www.some.org/careers/open-opportunities and click on the search icon to locate this position. Follow the instructions to complete your online application profile to be considered. No phone calls, please.

Covid-19 Considerations: In alignment with DC Health, COVID-19 vaccinations, and boosters are mandated for personnel working in SOME’s healthcare-designated programs, which currently include Medical, Dental, Population Health, Behavioral Health Services (BHS), Exodus House, Jordan House, Kirwan House, Keuhner Place, Leland Place, and Mary Claire House. Requests for a medical or religious exemption will be considered for reasonable accommodation.

SOME (So Others Might Eat) is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, marital status, personal appearance, family responsibilities, genetic information, disability, matriculation, political affiliation, veteran status, or liability for service in the Armed forces of the United States. SOME (So Others Might Eat) is also a Drug-Free Workplace.

About the company

SOME is an interfaith, community-based organization that exists to help the poor and homeless of our nation's capital. Each day, SOME is restoring hope and dignity one person at a time. We invite you to join us.