Associate Director

State of Illinois; Springfield (IL); Hybrid; USD 134,000 - 150,000; Full time

Benefits offered by this job

Health benefits

Paid holidays

Paid vacation

Paid parental leave

Flexible work schedules

Public Service Loan Forgiveness

GI Bill benefits

Bilingual salary differential

Job summary

The State of Illinois seeks an Associate Director for the Office of Benefit Management within the Department of Human Services. This role directs policy, operations, and benefits for statewide programs and supervises staff with budget responsibilities.

The position requires a four-year college degree and four years of administrative program experience; there is a possible hybrid schedule with headquarters in Springfield, IL. Salary is anticipated at $12,000–$13,450 per month.

Qualifications

• Requires completion of four (4) years of college.
• Requires four (4) years of progressively responsible administrative program experience.

Responsibilities

• Serve as the Associate Director for the Office of Benefit Management.
• Establish program goals and monitor outcomes.
• Supervise staff and manage budgets with expenditure justifications.
• Coordinate with federal/state agencies, contractors, and stakeholders to ensure compliant operations.
• Oversee data collection, research, and analysis of program operations.

Education

Four-year college degree

Administrative program experience (4 years)

Job description

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We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at [e-mail] or call [phone] for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history. Employment decisions are not made based on an applicant’s wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials.

Job Requisition ID: 59094
Opening Date:10/16/2026
Closing Date:10/29/2026
Agency:Department of Human Services
Class Title:SENIOR PUBLIC SERVICE ADMIN (40070)
Skill Option:General Administration/Business Marketing/Labor/Personnel
Bilingual Option:
Salary:Anticipated Salary: $12,000 - $13,450 per month ($144,000 - $161,400 per year)
Job Type:Salaried
Category:Full Time
Number of Vacancies:1
Bargaining Unit Code:None
Merit Comp Code:Term Appointment/ Agency
Work Hours: Mon - Fri, 8:30am - 5:00pm; 1-hour unpaid lunch
Anticipated Hybrid Work Schedule Availability: It is required that a person reports to the headquarters on this job position as necessary (could be weekly, monthly, or other schedule) dependent on operational need
Headquarter Location: 100 S Grand Ave E, Springfield, Illinois, 62762

A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.

When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

Serves as the Associate Director for the Office of Benefit Management. Plans, coordinates, directs, and develops program policy, operations, and benefits for the Statewide Program Initiative and the Bureau of Local Office Transaction and Support Services within Division of Family and Community Services. Establishes measurable programmatic goals and objectives and evaluates and monitor outcomes. Serves as full-line supervisor. Develops and implements policies, procedures, and strategic initiatives that enhance program effectiveness and service delivery. Directs budget preparation, staff development, staffing plans, and expenditure justifications. Coordinates with federal and state agencies, contractors, community organizations, and other stakeholders to ensure consistent program operations and compliance with regulations. Oversees data collection, research, and analysis of program operations.

Essential Functions

• Serves as the Associate Director for the Office of Benefit Management.
• Establishes measurable programmatic goals and objectives and evaluates and monitor outcomes.
• Serves as full-line supervisor.
• Develops and implements policies, procedures, and strategic initiatives that enhance program effectiveness and service delivery.
• Directs budget preparation, staff development, staffing plans, and expenditure justifications.
• Coordinates with federal and state agencies, contractors, community organizations, and other stakeholders to ensure consistent program operations and compliance with regulations.
• Oversees data collection, research, and analysis of program operations.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, preferably with courses in business or public administration.
• Requires prior experience equivalent to four (4) years of progressively responsible administrative program experience in a public or business organization.

Preferred Qualifications

• Three (3) years of professional experience working with external stakeholders to ensure consistent program operations and compliance with United States Department of Agriculture (USDA) or other federal partner regulations for programs such as Supplement Nutrition Assistance Program (SNAP), SNAP Electronic Benefit Transfer (EBT) and Summer EBT.
• Three (3) years of professional experience developing and implementing policies, procedures, and strategic initiatives that enhance program effectiveness and service delivery for a public or private organization.
• Three (3) years of professional experience directing budget preparation, staff development, staffing plans, and expenditure justifications for a public or private organization.
• Three (3) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff, approving time off, and preparing and signing performance evaluations.
• Three (3) years of professional experience directing program policy, operations, and benefits for a public or private organization.
• Three (3) years of professional experience establishing program goals and objectives for a public or private organization.

Conditions of Employment

• Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.
• This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.

*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.

About the Agency

The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

As a State of Illinois employee, you will receive a robust benefit package that includes the following:

• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick days annually (Sick days carry over from year to year)
• 10-25 days of Paid Vacation time annually - (10 days in year one of employment)
• Benefit time modified for part-time, 12-hour, & non-standard work schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Federal Public Service Loan Forgiveness Program eligibility
• GI Bill®Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions

Term Appointment: Candidates hired into a term position shall be appointed for a term of 4 years and are subject to a probationary period. The term may be renewed for successive four-year terms at the Director of the Department of Human Services’s discretion.

Revolving Door: Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment duringState employment or within one year immediately after ending State employment, the employee shall,prior to accepting any such non-State employment offer, notify the Office of the ExecutiveInspector Generalfor the Agencies of the Illinois Governor (“OEIG”) or may be subject to a fine.

Statement of Economic Interest: This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.