Associate, Digital Communications

Success Academy Charter Schools; New York (NY); On-site; USD 60,300 - 73,700; Full time

Benefits offered by this job

Full benefits program

Opportunities for professional growth

Job summary

Success Academy Charter Schools in New York is seeking a Digital Communications Associate to manage high volumes of digital content across various platforms. The ideal candidate will exhibit excellent communication skills and a strong background in digital content management.

You will be responsible for ensuring accuracy and quality in all communications while tracking key performance metrics to enhance strategies. Success Academy values diversity and offers comprehensive benefits and professional growth opportunities.

Qualifications

• 1-3 years of experience in digital/written content management or communications.
• Advanced data literacy, with proficiency in Google Sheets/Excel (VLOOKUP, pivot tables).
• Ability to manage complex, competing priorities in a fast-paced environment.

Responsibilities

• Own the delivery process for a high volume of digital communications.
• Leverage AI tools to identify process efficiencies and generate content variations.
• Proofread, copy-edit, and format content across various platforms.

Skills

Digital content management

Proficiency in digital design

HTML/CSS knowledge

Excellent communication skills

Tools

Canva

Adobe Creative Cloud

Google Sheets

Excel

Job description

Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village—families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole‑child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential.

About the Role

Thanks for your interest in the Success Academy Communications Team! We are a high‑speed, mission‑driven team that keeps staff, families, and scholars informed and engaged. As an organization that always has a new project to launch or a complex hurdle to overcome, we are looking for a Digital Communications Associate who is a fast, meticulous problem‑solver.

You will own the communications sending process from start to finish. You’ll serve as the final guardian of quality and innovation, ensuring our multi‑channel content—email, text, web, and social— is accurate and impactful. If you are passionate about education and view clear, strategic communication as an essential pillar of organizational success, we want to hear from you.

Key Responsibilities

• Own the delivery process for a high volume of digital communications, ensuring 100% accuracy and alignment with the Annual Communications Lifecycle.
• Leverage AI tools (Claude, Gemini) to identify process efficiencies, generate content variations, and design best practices for automated workflows.
• Proofread, copy‑edit, and format content across email, text, and web platforms with a meticulous eye for detail.
• Apply design principles to all communications to ensure a cohesive and professional brand identity.
• Track key performance metrics, synthesize data into actionable insights, and collaborate with stakeholders to optimize communication strategy.

Required Qualifications

• 1‑3 years of experience in digital/written content management or communications.
• Proficiency in digital design (Canva, Adobe Creative Cloud) and HTML/CSS.
• Advanced data literacy, with proficiency in Google Sheets/Excel (VLOOKUP, pivot tables).
• Demonstrated ability to manage complex, competing priorities in a fast‑paced environment.
• Excellent written and verbal communication skills; ability to simplify complex information for diverse audiences.

Required Traits

• A sense of ownership, proactivity, resourcefulness, and urgency.
• Nimble go‑getter energized by the opportunity to be part of a dynamic, entrepreneurial culture.
• Attentive to detail and diligent about accuracy.
• Proven quick learner and problem‑solver.

Compensation

$67,000 - $67,000 USD. This position is not bonus eligible.

Benefits

Success Academy offers a full benefits program and opportunities for professional growth.

Equal Employment Opportunity

Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world.