Associate, Digital Communications

Successacademycharterschool; New York (NY); On-site; USD 60,300 - 73,700; Full time

Benefits offered by this job

Full benefits program

Opportunities for professional growth

Job summary

Success Academy Charter Schools in New York is looking for a Digital Communications Associate to manage and deliver high-volume digital communications. You will ensure quality and effectiveness across various platforms including email, text, and web.

The ideal candidate has 1-3 years of experience in digital content management, is proficient in design tools and HTML/CSS, and has strong data skills. The compensation for this position is set at $67,000 per year.

Qualifications

• 1-3 years of experience in digital/written content management or communications.
• Proficiency in digital design tools and HTML/CSS.
• Strong data literacy with advanced skills in Google Sheets/Excel.

Responsibilities

• Own the delivery process for high volume digital communications.
• Leverage AI tools for process efficiencies and content generation.
• Proofread, copy-edit, and format content with attention to detail.
• Track performance metrics and optimize communication strategy.

Skills

Digital content management

HTML/CSS

Digital design (Canva, Adobe Creative Cloud)

Data literacy (Google Sheets/Excel)

Job description

Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential.

About the Role

Thanks for your interest in the Success Academy Communications Team! We are a high-speed, mission-driven team that keeps staff, families, and scholars informed and engaged. As an organization that always has a new project to launch or a complex hurdle to overcome, we are looking for a Digital Communications Associate who is a fast, meticulous problem-solver.

You will own the communications sending process from start to finish. You’ll serve as the final guardian of quality and innovation, ensuring our multi-channel content — email, text, web, and social — is accurate and impactful. If you are passionate about education and view clear, strategic communication as an essential pillar of organizational success, we want to hear from you.

Key Responsibilities

• End-to-End Execution: Own the delivery process for a high volume of digital communications, ensuring 100% accuracy and alignment with the Annual Communications Lifecycle.
• AI Integration: Leverage AI tools (e.g., Claude, Gemini) to identify process efficiencies, generate content variations, and design best practices for automated workflows.
• Content & Quality: Proofread, copy-edit, and format content across email, text, and web platforms with a meticulous eye for detail.
• Brand Stewardship: Apply design principles to all communications to ensure a cohesive and professional brand identity.
• Strategic Growth: Track key performance metrics, synthesize data into actionable insights, and collaborate with stakeholders to optimize communication strategy. Leverage common AI platforms such as Loveable, Claude, and Gemini to identify new communications process efficiencies and design best practices.

Required Qualifications

• 1-3 years of experience in digital/written content management or communications.
• Proficiency in digital design (e.g., Canva, Adobe Creative Cloud) and HTML/CSS).
• Strong data literacy, with advanced proficiency in Google Sheets/Excel (e.g., VLOOKUP, pivot tables).
• Demonstrated ability to manage complex, competing priorities in a fast-paced environment.
• Excellent written and verbal communication skills; ability to simplify complex information for diverse audiences.

Required Traits

• A sense of ownership, proactivity, resourcefulness, and urgency.
• Nimble go-getter energized by the opportunity to be part of a dynamic, entrepreneurial culture.
• Attentive to detail and diligent about accuracy.
• Proven quick learner and problem-solver.

Compensation Range

$67,000 — $67,000 USD

Exact compensation may vary based on skills and experience. This position is not bonus eligible.

Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth.

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We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth.

Success Academy Charter Schools does not offer employment-based immigration sponsorship.