ASSOCIATE DESKTOP SUPPORT ANALYST

Archbold; Thomasville (GA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical / Dental

Retirement Plan

PTO and paid life insurance

Job summary

Archbold Medical Center is seeking an Associate Desktop Support Analyst to provide on-site user support across multiple locations in Thomasville, GA. The role requires diagnosing and resolving desktop and printer issues, and ensuring hardware and software function smoothly for staff and clinicians.

The ideal candidate has a high school diploma (AA/AS or technical diploma preferred) and 1 year of desktop support experience or 3+ years with CompTIA A+ certification within 1 year.

Qualifications

• Requires high school diploma; technical diploma preferred.
• 1 year desktop support experience OR 3+ years with CompTIA A+ certification within 1 year.
• Strong skills in troubleshooting desktop PCs and printers.
• Ability to travel to multiple locations.

Responsibilities

• Troubleshoot, analyze and resolve desktop computer and printer problems.
• Corrects and reports any anomalies.

Skills

Desktop support

Printer issues

Troubleshooting

A+ Certification

Education

High School Diploma or equivalent

Technical Diploma preferred

Tools

CompTIA A+ certification

Job description

Associate Desktop Support Analyst - IS Desktop Support

Description

Education Requirements: Requires High School Diploma. BAA, AA, or Technical Diploma preferred.

Experience: Minimum 1 year work experience with desktop support and a CompTIA A+ certification OR Minimum 3 years' work experience and must obtain CompTIA A+ certification within 1 year of employment.

Required Skills: Troubleshoot, analyze and resolve desktop computer and printer problems; corrects and reports any anomalies.

Physical Demands: Work involves a significant amount of standing, walking, sitting, talking, listening and reaching with hands and arms. Must be able to transfer up to 50 pounds; some risk of electrical shock. Must be able to travel to various system locations. Work may require performance of physically demanding tasks in cramped areas. Requires good hearing, visual acuity, and manual dexterity. Requires concentration on fine details for extended periods with constant interruptions. Must be able to pick up new tasks and responsibilities with minimal training. Prolonged or irregular hours such as weekends and after-hours are occasionally required. Work may be scheduled in rotating shifts.

Supervises: None. Supervised By: Assistant Director, Service Desk Manager, Director, or Vice President.

Perks/Benefits

(for eligible employees):

Have optimal opportunity for career growth within our growing organization

Medical / Dental

Retirement Plan

PTO and paid life insurance

What Sets Us Apart

Archbold Medical Center is a four-hospital, four-nursing-home health system with 540 patient beds. We employ more than 2,500 people and boast an outstanding medical staff of nearly 200 qualified physician specialists. Our flagship hospital, Archbold Memorial Hospital, is a 264-bed hospital located in Thomasville, Georgia. Our system hospitals, also in Georgia, are Archbold Brooks Hospital in Quitman, Archbold Grady Hospital in Cairo, and Archbold Mitchell Hospital in Camilla.

For 100 years, Archbold has been synonymous with high-quality, compassionate medical care. While our exemplary facilities have helped us maintain an excellent reputation, our team members are what makes Archbold special.

You are unique. You have skills and a strong passion for helping people. You also have personal goals, and Archbold wants to help you achieve them. We are a diverse healthcare system that promotes teamwork, continuing education, and leadership, and we are committed to recruiting and retaining the best healthcare professionals to join our Archbold team.

What We Offer

We know that your time and expertise are valuable, and to help our employees be at their best and make the most of their employment experience, we offer a comprehensive and generous benefits package that helps our employees and their families meet the challenges of everyday living.

We strive to be a workplace of choice, and from high-quality medical and dental care benefits to retirement benefits that help build wealth for your future, Archbold is proud to offer our employees one of the best benefits packages in the area.

Below are a few of the benefits Archbold Medical Center offers to employees:

• Work/Life Balance
• Planning for the Future
• Low-Cost Prescriptions
• Health & Wellness Benefits
• Planning for Life’s Unexpected Moments
• Helping You to Advance Your Career

Mission

To provide safe, innovative and compassionate care for our communities.

Vision

A healthier region, stronger communities, meaningful work, trusted care.