Associate Dean of Students, Director of Crisis Response and Risk Management

Duke University; Durham (NC); On-site; USD 62,000 - 102,000; Full time

Job summary

An established industry player seeks an Associate Dean of Students to lead efforts in student risk mitigation and support student wellbeing. This pivotal role involves managing interdisciplinary support teams, implementing a 24-7 crisis response system, and coordinating emergency management plans. The ideal candidate will have a strong background in advising students, excellent communication skills, and the ability to handle complex situations with sensitivity. Join a collaborative environment that values diversity and innovation while making a significant impact on the student community.

Benefits

Comprehensive Medical and Dental Care

Generous Retirement Benefits

Family-Friendly Programs

Cultural Programs

Qualifications

• Master's degree in higher education/student services or related area required.
• 6+ years of related experience in student services.

Responsibilities

• Direct university's risk mitigation approach for student events.
• Manage 24-7 student crisis response system and oversee interventions.
• Counsel students in academic, personal, and disciplinary matters.

Skills

Advising/Counseling Students

Crisis Response Systems

Communication Skills

Critical Thinking

Conflict Resolution

Data Interpretation

Education

Master's Degree in Higher Education/Student Services

Tools

Microsoft Office

Database Management

Job description

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Positional Summary

The Associate Dean of Students directs the Division of Student Affairs’ efforts in student risk mitigation, supporting student safety and wellbeing. The Associate Dean of Students manages and oversees university interdisciplinary support teams (e.g., the A-Team, C-Team, PPD Team and more) administrative support of student protests and demonstrations, and off-campus student relations. This position also plays critical roles in implementing the institution’s 24-7 student crisis response system and the Student Behavioral Assessment Team. In collaboration with the Assistant Vice President of Policy and Governance and the Senior Associate Dean of Students, the Associate Dean of Students provides flexible management and coordination for emerging special projects and those within all non-clinical functional areas.

Key Position Duties

Student Risk Mitigation -- 35%

• Direct the university’s risk mitigation approach for celebratory bonfires, Last Day of Classes, and other large student events. Collaborate with Corporate Risk Management, University Counsel, Duke University Police Department, Student Engagement, Duke Athletics, and DuWell to mitigate risks and increase student safety. Coordinate, recruit, and train university interdisciplinary support teams to support these efforts.
• Coordinate Division’s approach to fostering student free expression, in collaboration with Duke Police, University Communications, Student Engagement, and other partners. Advise students and organizations to support operation within Pickets, Protests, and Demonstration policy. Host trainings and presentations.
• Coordinate the development and execution of emergency management plans related to any student-related emergency event in collaboration with Duke Emergency Management, Student Affairs Executive Leadership Team, and other campus partners.

Dean of Students Office -- 30%

• Serve as a leader within the Dean of Students Office to manage emergent projects and needs, closely collaborating with the Assistant Vice President of Policy and Governance and Senior Associate Dean of Students, Student Support Services.
• Manage annual and special projects for various functional areas within the Dean of Students Office across all areas including events/projects needing leadership and coordination.
• Serve as a liaison for the Dean of Students Office and Division of Student Affairs to key partners.
• Serve as Assistant Vice President of Policy and Governance’s primary designee to implement administrative action against students and/or student groups to protect the health, safety, and welfare of the university community when needed.
• Serve as a facilitator of non-disciplinary adaptive conflict resolution models, as directed by the Office of Student Conduct and Community Standards.
• Counsel students in academic, personal, and disciplinary matters. Assess at-risk students for additional intervention by appropriate personnel (e.g., mental health providers) and serve as a case manager for students experiencing significant personal, financial, and/or health challenges as directed by DukeReach.
• Serve as Dean On-Call in 24-hour emergency on-call rotation. Respond to crises involving students.
• Serve on the Student Behavioral Assessment Team, conduct threat assessments, and participate in ongoing training.

On-Call and Student Behavioral Assessment Team -- 25%

• Coordinate the university’s 24-7 student crisis response system, in collaboration with the Assistant Vice President of Policy and Governance and Senior Associate Dean of Students. Develop, assess, and revise protocols. Convene and facilitate weekly case review meetings with campus partners. Train new staff members. Plan and implement ongoing training opportunities. Ensure appropriate procedures are followed, including implementation of appropriate interventions.
• Manage the operations of the Student Behavioral Assessment Team (SBAT), in coordination with the Assistant Vice President of Policy and Governance and Senior Associate Dean of Students. Develop, assess, and revise protocols. Ensure appropriate documentation of threat assessments and SBAT recommendations. Plan and implement annual retreat and ongoing training opportunities.

Administrative Duties -- 5%.

• Provide outreach to staff, students, parents, and other stakeholders regarding policies, procedures, and protocols.
• Represent the Dean of Students Office and Division of Student Affairs on departmental, Divisional, and university-wide committees, including the university Emergency Management Steering Committee, and at national conferences and professional meetings.
• Assist in the creation and editing of office publications.
• Other related duties as assigned as appropriate to the missions of the Dean of Students Office, the Division of Student Affairs, and the university.

Other- 5% of Effort

• Perform related duties as assigned or required to meet departmental, Division and University goals and objectives, as assigned by their Supervisor, Director, or respective designees.

The intent of this job description is to provide a representative outline of the type of responsibilities that will be required of positions given this title and shall not be construed as all-encompassing or as a declaration of all specific duties and responsibilities of this position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Strongly Preferred Experiences:

• Background in advising/counseling students.
• Proficiency with Mac platform and Microsoft Office applications; experience with database work is strongly preferred.
  

Preferred Skills and Competencies

• Excellent verbal and written communication skills, critical-thinking skills, use of sound judgment.
• Knowledge of university disciplinary systems, crisis response systems, threat assessment, and relevant legal issues.
• Strong attention to accuracy and detail.
• Ability to strategically and sensitively ask questions, evaluate responses, weigh information, and determine responsibility, with an eye toward maximizing educational opportunities consistent with university philosophy.
• Advanced knowledge, skills, and attitudes needed to understand and apply ethical standards to one’s work.
• Skills relevant to establishing and maintaining successful partnerships with alumni, parents, faculty/staff, administration, members of the community, and other stakeholders.
• Ability to interpret data, distinguish nuances, and evaluate multiple courses of action.
• Ability to take initiative, balance multiple projects, set priorities, and work autonomously yet also as a member of a team.
• Ability to communicate difficult/sensitive information.
• Ability to effectively testify in court or other legal proceedings.

Anticipated Pay Range:

Duke University provides an annual base salary range for this position as USD $62,000 to USD $102,000. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.

Your total compensation goes beyond the dollars on your pay check. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/ or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Minimum Qualifications

Education

Work requires a Master's d egree in higher education/student services,counseling, or related area required.

Experience

Master's Degree and 6+ years of related experience

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.