Associate Data Quality Specialist

CSC; Wilmington (DE); Hybrid; USD 55,000 - 75,000; Full time

Job summary

CSC is seeking a meticulous Associate Data Research Specialist to collect and maintain high-integrity customer and prospect data. The role emphasizes data management, collaboration with marketing and sales, and adherence to privacy standards to support informed business decisions.

Responsibilities include auditing data, updating records, and enabling effective data-driven insights while ensuring compliance with GDPR/CCPA. Hybrid/remote options are available in alignment with local regulations.

Qualifications

• Proven experience in data entry, data analysis, or data management.
• Experience with CRM systems to meet business needs, preferably Salesforce.
• Excellent analytical skills with a keen eye for detail and accuracy.
• Strong organizational and multitasking abilities.
• Effective written and verbal communication across teams.
• MS Office Suite experience: Excel, Word, Access.

Responsibilities

• Data Management / Stewardship: audits and assessments for accuracy and completeness; follow data validation processes; collaborate with departments to meet data requirements.
• Data Collection and Maintenance: collect, update, and maintain customer and prospect information; tag and organize data for retrieval; use data matching to update bulk feeds.
• Data Qualification / Analysis: qualify accounts using internal and external sources; set up monitors for alerts; collaborate with sales/data providers to enhance lead programs; analyze trends to provide insights.
• Collaboration: work with marketing and sales to support data needs; help develop training materials and assist staff on data management best practices.
• Compliance and Security: ensure data protection regulations compliance; identify risks and implement safeguards.

Skills

Data management

Data analysis

Salesforce

Attention to detail

Organizational skills

Communication

Microsoft Office

GDPR/CCPA knowledge

Tools

Salesforce

Job description

Job Description

We are seeking a meticulous and detail-oriented Associate Data Research Specialist to join our team. The ideal candidate will be responsible for collecting and maintaining the integrity, accuracy, and reliability of customer and prospect data within our databases. This role requires a good understanding of data management practices, strong analytical skills, and a commitment to upholding the highest standards of data quality.

Key Responsibilities

• Data Management / Stewardship
  • Conduct audits and assessments of customer and prospect data to ensure accuracy and completeness.
  • Adhere to data validation processes and procedures to identify and rectify inconsistencies.
  • Collaborate with various departments to ensure data requirements are met and adhered to.
• Data Collection and Maintenance
  • Collect, update, and maintain customer and prospect information in the database accurately and efficiently.
  • Ensure data is tagged and organized so it’s easily retrievable for analysis and reporting purposes.
  • Use data matching applications to update/append bulk data feeds as needed
• Data Qualification / Analysis
  • Qualify accounts for various services using internal and third party data sources
  • Set up and monitor alerts from third party sources to cultivate leads
  • Work with sales and data providers to enhance existing lead programs
  • Analyze data trends and patterns to provide insights that support business decisions.
• Collaboration
  • Work closely with the marketing and sales teams to support their data needs and ensure alignment with overall business objectives.
  • Assist in the development of training materials and provide support to staff regarding data management best practices.
• Compliance and Security
  • Ensure compliance with data protection regulations and company policies regarding data privacy and security.
  • Identify and mitigate potential data risks or breaches, and implement appropriate safeguards.

Qualifications

• Proven experience in data entry, data analysis, or data management, preferably in a research or analytical role.
• Experience in working with CRM systems to meet business needs, preferably Salesforce.
• Excellent analytical skills with a keen eye for detail and accuracy.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Effective communication skills, both written and verbal, with the ability to collaborate across teams.
• Microsoft Office Suite experience – Excel, Word, and Access (plus, but not required)
• Knowledge of data protection regulations (e.g., GDPR, CCPA) is a plus.

About Us

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers .

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

We encourage candidates to apply directly to our website and not through third-party sources.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

About The Team

At CSC, we’re always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It’s also the reason we’re the trusted partner of many of the world’s most successful organizations.

CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That’s why we are the leading provider of business administration and compliance solutions.

• CSC is a great place to work with smart and dedicated people.
• We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In’s Best Places to Work.
• We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
• Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
• CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
• As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.