Associate Data Engineer: Python & AI for Insurance Analytics

Foundation Capital; New York (NY); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Base salary $100-125K

Annual bonus

Medical/dental/vision

401k matching

Parental leave

Flexible schedule

Catered lunches

Development stipend

Job summary

EvolutionIQ in the United States is seeking an ambitious Associate Data Engineer to jumpstart their career by diving into our core technical operations. You will handle incoming tickets, analyze data, and collaborate with Solutions Engineers to deliver insights and seamless client experiences.

This role emphasizes learning in DevOps and Analytics spaces, with opportunities to influence product improvements, meet SLAs, and grow through hands-on ticket work and cross-functional teamwork.

Qualifications

• 0-2 years of experience in software engineering, technical support, IT operations, data analytics, or similar technical role.
• Basic proficiency in Python and SQL to support data analytics and investigations.
• Familiarity with issue-tracking platforms and support workflows.
• Understanding of the software development life cycle, Agile planning, and client support best practices.
• Strong written and verbal communication with ability to translate technical concepts to non-technical stakeholders.

Responsibilities

• Take ownership of incoming technical tickets, investigating issues and driving them to resolution.
• Collaborate daily with Solutions Engineers to run analytics and extract data insights.
• Act as a technical liaison between Technical Support, Product Management, and Engineering to ensure smooth lifecycle of requests.
• Help measure and track SLAs (e.g., 1 business day for triage, 5 business days for review).
• Identify trends from ticket data to inform product improvements and engineering priorities.
• Learn and grow within the engineering space, collaborating with cross-functional teams like DevOps and Client Strategy and Analytics.

Skills

Python

SQL

Ticketing systems

SDLC knowledge

Communication

Teamwork

Tools

Python

SQL

Job description

EvolutionIQ in the United States is seeking an ambitious Associate Data Engineer to jumpstart their career by diving into our core technical operations. You will handle incoming tickets, analyze data, and collaborate with Solutions Engineers to deliver insights and seamless client experiences.

This role emphasizes learning in DevOps and Analytics spaces, with opportunities to influence product improvements, meet SLAs, and grow through hands-on ticket work and cross-functional teamwork.