Associate Data Analyst

The Surplus Line Association of California; San Ramon (CA); Hybrid; USD 50,400 - 61,600; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Educational and Professional Development

401(k) matching and Roth IRA

Paid Time Off

Job summary

The Surplus Line Association of California is hiring an Associate Data Analyst in San Ramon. This full-time hybrid position requires reviewing insurance policy documents for accuracy and supporting brokers with procedures and inquiries.

Candidates should have an Associate’s degree, two years of experience, and California residency. The organization is recognized for its employee-first culture and offers comprehensive benefits, including medical, dental, vision insurance, and a 401(k) plan.

Qualifications

• Must be a California resident.
• Minimum requirement of Associate’s degree and two years of work experience.
• Insurance experience or knowledge is a plus.

Responsibilities

• Review insurance policy documents for accuracy and completeness.
• Work with Lead Analyst to assist brokers with questions.
• Respond to inquiries from brokers in a timely manner.
• Participate in system enhancements and fixes.
• Achieve established quality and quantity objectives.

Skills

Attention to detail

Data analysis

Customer service

Problem-solving

Education

Associate's degree

Bachelor's degree (preferred)

Job description

Job Title: Associate Data Analyst

Organization: The Surplus Line Association of California (SLA)

Location: San Ramon, CA

Position Type: Full-time, Hybrid

Salary: $27/hour

Come join our team — we’d love to have you!

At the SLA, we take pride in fostering an open, inclusive, and collaborative culture where employees come first. Our commitment to creating an exceptional workplace has earned us recognition:

• Certified as a Great Place to Work® three years in a row.
• Named one of California’s Best Workplaces for 2025.

As an employee‑first organization, we’re passionate about supporting our team inside and outside the workplace. We offer:

• Flexible work-life balance options so you can thrive both professionally and personally.
• An expansive benefits package with a variety of choices for medical, dental, and vision coverage tailored to your needs.
• Educational benefits.
• A generous wellness stipend to help you invest in your health and well‑being.
• And because we love adding a little extra value: complimentary Costco memberships for you and your family.

If you’re looking to grow your career in an environment where your voice is heard, your contributions are valued, and fun is part of the culture — come join us!

About Us

At the Surplus Line Association of California (SLA), we don’t sell insurance—we protect access to it. As the only organization overseeing California’s $20+ billion surplus lines insurance marketplace, we help support coverage availability for businesses—from film studios to freight haulers—when risks are too complex, too large or too unique for the standard market.

Each year we review more than 1 million policy transactions, equip insurance brokers with compliance tools and continuing education courses, monitor the financial stability of global insurers and deliver data‑driven insights that help the industry stay ahead of emerging risks. That impact—combined with our strong employee culture—has earned us recognition by Fortune as one of the Bay Area’s best places to work.

Quick Clarifier

We are not insurance agents or a government agency—and we won’t be quoting your car or life insurance. We oversee a multibillion‑dollar market that primarily serves businesses with hard‑to‑place risks. It’s niche, essential and surprisingly interesting.

Position Overview

This position is responsible for reviewing insurance policy documents for accuracy, completeness, and adherence to established standards and entering appropriate data into the SLA proprietary database. An Associate will verify broker data, confirm the accuracy of calculated taxes and fees, and accurately record the coverage and industrial operation codes to report to the CDI.

Responsibilities

• Compare source document data with database reports to detect errors and ensure completeness and conformity with established policies and procedures. Ensure any needed corrections or changes are accomplished. Notifies Lead Analysts when major errors are detected.
• Work with Lead Analyst to assist brokers with electronic filing questions and surplus lines procedural process questions.
• Respond to broker questions. Monitor status of all open issues to ensure timely resolution.
• Respond to inquiries from brokers in a timely manner. Escalate matters to management as appropriate.
• Gain knowledge of all rules and practices regarding surplus lines law, regulations, and filing procedures.
• Participate in system enhancements and fixes. Identify and report system issues and participate in the testing and resolution of the system fixes when appropriate.
• Achieve established quality and quantity objectives for this position.
• Build proficiency with all programs used in the SLA.
• Build a working knowledge of the organization’s policies and procedures; attend training classes as scheduled.

Qualifications

• Must be a California resident.
• Minimum requirement of Associate’s degree and two years of work experience.
• Bachelor's degree with relevant work experience is a plus.
• Insurance experience or knowledge is a plus.

Benefits & Perks

• Medical, Dental, and Vision insurance.
• Educational and Professional Development.
• 401(k) matching and Roth IRA.
• Paid Time Off.

This job description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper.

The SLA is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.