Associate Customer Technical Program Manager - Vehicle OS

Hardware FYI; Sunnyvale (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

Applied Intuition, Inc. is expanding its Vehicle OS customer program team to support a growing portfolio of in-vehicle infotainment programs with a major global automotive OEM.

We are seeking an Associate Customer Technical Program Manager to handle day-to-day execution, keeping scope, defects, dependencies, and delivery reporting accurate. You will work alongside and report to a Customer Technical Program Manager, owning defined workstreams—release scope tracking, defect management,

Qualifications

• Early-career role with opportunity to grow into full program ownership.
• Translate customer requirements into tracked work items and maintain clarity of scope.

Responsibilities

• Own daily health of the program backlog in Jira, translating requirements into tracked tickets.
• Run defect and blocker management, triage issues, and coordinate resolution with engineering teams.
• Track release scope and milestone readiness against the program plan and surface risks early.
• Produce recurring program reporting: weekly status, delivery and story-point summaries, escalation trackers, sprint materials.
• Serve as a working-level point of contact for customer program and engineering counterparts on ticket status and dependencies.

Skills

Jira backlog management

Defect management

Release tracking

Program reporting

Customer-facing communication

Stakeholder coordination

Tools

Jira

Job description

Applied Intuition, Inc. is powering the future of physical AI. Founded in 2017 and now valued at $15 billion, the Silicon Valley company is creating the digital infrastructure needed to bring intelligence to every moving machine on the planet. Applied Intuition services the automotive, defense, trucking, construction, mining and agriculture industries in three core areas: tools and infrastructure, operating systems, and autonomy. Eighteen of the top 20 global automakers, as well as the United States military and its allies, trust the company's solutions to deliver physical intelligence. Applied Intuition is headquartered in Sunnyvale, California, with offices in Washington, D.C.; San Diego; Ft. Walton Beach, Florida; Ann Arbor, Michigan; London; Stuttgart; Munich; Stockholm; Bangalore; Seoul; and Tokyo. Learn more at applied.co.

We are an in-office company, and our expectation is that full-time employees primarily work from their Applied Intuition office 5 days a week. However, we also recognize the importance of flexibility and trust our employees to manage their schedules responsibly. This may include occasional remote work, starting the day with morning meetings from home before heading to the office, or leaving earlier when needed to accommodate family commitments. This in-office expectation does not apply to contractor positions

About the role

Applied Intuition is scaling its Vehicle OS customer program team to support a growing portfolio of in-vehicle infotainment (IVI) programs with a major global automotive OEM. We are looking for an Associate Customer Technical Program Manager to run the day-to-day execution layer of these programs - keeping scope, defects, dependencies, and delivery reporting accurate, and working directly with the customer's program and engineering counterparts.

This is an early-career role for someone who wants to grow into full program ownership. You will work alongside and report to a Customer Technical Program Manager, owning defined workstreams - release scope tracking, defect and blocker management, requirements traceability, and recurring reporting - with increasing autonomy over time. You will be in customer meetings from your first week, and the quality of your tracking is what the program's reporting is built on.

At Applied Intuition, you will:

• Own the day-to-day health of the program backlog in Jira: translate customer requirements and change requests into well-formed, tracked tickets; maintain labels, scope tags, and release assignments; keep status, blockers, and blocked reasons accurate and current

• Run defect and blocker management for the program - triage customer-reported issues, drive severity alignment, chase resolution across engineering teams, and prepare the recurring bug review with the customer

• Track release scope and milestone readiness against the program plan, surfacing slips, at-risk features, and open dependencies early enough for someone to do something about them

• Produce recurring program reporting: weekly status, delivery and story-point summaries, escalation trackers, sprint showcase material, and steering committee inputs

• Serve as a working-level point of contact for the customer's program and engineering counterparts on ticket status, scope questions, and dependency follow-ups

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