Associate Coordinator, Ad Operations

Cadent; New York (NY); On-site; USD 60,000 - 66,500; Full time

Benefits offered by this job

Inclusive health, dental, and vision plans

Flexible Time Off (FTO) policy

401(k) participation with discretionary employer match

Job summary

Cadent is seeking an Associate to launch a career in digital media operations in New York City. In this role, you will manage campaign setups, analyze operational data, and resolve delivery issues under limited supervision.

The ideal candidate should have a keen eye for detail, proficiency in Excel, and a willingness to learn more about digital ad technology. This role provides foundational knowledge and a pathway to further expertise in ad tech.

Qualifications

• 0–1 years of experience in digital media, advertising operations, or related fields.
• Demonstrated ability to learn and analyze data within technical platforms.
• Eagerness to learn HTML, JavaScript, and browser tools.

Responsibilities

• Manage trafficking and quality assurance of assigned campaigns.
• Analyze operational reports to recommend process improvements.
• Investigate initial delivery and setup issues.

Skills

Proficiency in Excel

High attention to detail

Strong communication skills

Education

0-1 years of experience in digital media

Job description

Overview

Cadent ignites seamless connections between brands, publishers & consumers. Our predictive AI orchestrates outcomes on any platform customers are on, across any media they consume & at any stage of the journey. To learn more, please visit Cadent.com.

This role is ideal for analytical and detail-oriented individuals eager to launch a career in digital media operations. As an Associate, you will build foundational knowledge of ad tech while taking independent ownership of specific operational assignments and campaign tasks. Under limited supervision, you will utilize independent judgment to manage assigned campaign setups, analyze operational data, and resolve foundational delivery anomalies. This position serves as a stepping-stone to full cross-platform mastery, allowing you to develop specialized subject matter expertise on designated internal tools and drive focused operational initiatives.

Responsibilities

• Manage the trafficking and quality assurance of assigned display and video campaigns, exercising independent judgment to ensure setups align with media plans and platform specifications.
• Analyze daily operational reports and tracking logs to identify workflow bottlenecks, recommending tactical process improvements to Coordinators and management.
• Investigate and resolve initial campaign delivery and setup issues, using discretion to determine root causes and implement solutions before escalating complex, cross-platform technical issues.
• Actively consult during internal execution meetings by analyzing client requests and providing recommendations on foundational setup feasibility.
• Serve as the subject matter expert (SME) and project lead for a specific internal workflow, tracking document, or vendor portal, taking independent responsibility for its maintenance and optimization.
• Lead the creation of specific training modules or best-practice guides based on your SME focus area, contributing to the team's overall knowledge base.

Qualifications

• 0–1 years of experience in digital media, advertising operations, or related fields.
• Proficiency in Excel and a demonstrated ability to independently learn and analyze data within technical platforms.
• High attention to detail with the ability to exercise discretion, evaluate data sets, and recommend actionable solutions.
• Basic understanding of digital ecosystems; eagerness to learn HTML, JavaScript, and browser tools.
• Strong communication skills with a proactive mindset, capable of managing assigned projects with limited supervision.

Eligibility

• Must be legally authorized to work in the United States without employer sponsorship now or in the future.

Health & Wellbeing

• Inclusive health, dental, and vision plans built to support diverse lifestyles
• Enhanced support for reproductive health, family planning, and new parents
• Employer contribution to HSA
• Voluntary Benefits: Pet Insurance, LegalEase Legal Assistance, Critical Illness, Hospital Indemnity, and Accident coverages
• Generous and inclusive paid parental leave
• Mental health support and Employee Assistance Program (EAP)
• Free access to the Calm App
• Monthly Wellness reimbursement
• Special discounts through LifeMart and Plum Benefits
• Flexible Time Off (FTO) policy and company breaks
• 11 observed Federal holidays
• Summer Fridays between Memorial Day and Labor Day

Inclusion & Belonging

• Employee Resource Groups that foster connection and community
• DEI programming and initiatives
• Company-sponsored events to bring employees together
• Offices across the U.S., including Manhattan, Philadelphia, and San Jose

Financial & Security

• 401(k) participation with discretionary employer match
• Life, Short-term, and Long-term Disability coverage
• Cell phone and WiFi stipend
• Pre-tax commuter benefits
• Access to certified financial coaches and planning tools

Values

• Passionate. We are inspired partners.
• Purposeful. We create with intention.
• Curious. We discover what’s possible.

The salary range for this role takes into account a wide range of factors considered in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications as well as other business and organizational needs.

Cadent is an Equal Opportunity Employer and is committed to supporting all it’s employees when it comes to Inclusion & Diversity. Cadent’s policy is to provide equal opportunity for applicants & employees without regard to race, color, religion, creed, gender, gender identity or expression, sexual identity or orientation, age, national origin or ancestry, citizenship, disability or medical condition (including pregnancy, childbirth, or related medical condition), sexual and reproductive health decisions, genetic information, marital status (including domestic partnerships and civil unions), pregnancy, culture ancestry, familial or caregiver status, military status, veteran status, socioeconomic status, unemployment status, status as a victim of domestic violence or any other basis prohibited by law. and will not discriminate against the basis of disability. This commitment is honored when it comes to decisions on hiring, recruiting, training, promotions, compensations, benefits, transfers and terminations.

Cadent is seeking to actively engage with our employees from a wide variety of cultures and to connect with our clients differently. Our workforce has generational diversity that supports greater innovation when we maximize representation of all diversity. Our active employee resource groups promote engagement across all groups of individuals that are represented within the company and externally.

Pay Range

USD $60,000.00 - USD $66,500.00 /Yr.